Identifying Best Practices – Help For North Carolina Workers’ Compensation Clients (Or Would Be Clients)

March 21, 2012, by Michael A. DeMayo

How can you make your experience on North Carolina workers’ compensation as successful, stress-free, and – dare we say enjoyable – as you can?

Here is a simple exercise you can do in 5 minutes that should offer you profound insights into the unspoken values and principles governing your quest for North Carolina workers’ comp.

Values and Purpose

There are oodles of books, websites, blogs, and other materials that emphasize the importance of defining values and purpose. Our values and purposes change based on different circumstances and different problems. For instance, ask yourself “why” you are reading this article. Your purpose will be different from “why” you got onto the internet in the first place. The frame of the problem changes the purpose and principles. That’s why it’s so important to be specific when it comes to exercises like the one we are about to do.

Having gone through that preamble, let’s begin the exercise.

Step 1: Grab a piece of paper or open up a word document, and take time to answer this question:

Why do you want to go on North Carolina workers’ compensation?

Really take some time here. Don’t just write “to get money” or some snarky answer like that. Really spend some time to probe the root purpose of your quest. For instance, you might need to ask “why” multiple times to hit “pay dirt.” For instance, if you first wrote down the answer “get money,” you would need to ask “WHY do I want to get money?” and so on and so forth until you reach a more fundamental purpose — ideally one that resonates with you emotionally.

For instance, after some drilling down, you might come up with the root answer “because I have a fundamental need to support my family and children.”

Step 2: Identify your values.

One of the best ways to come up with the values that will govern a project (including your quest for workers’ comp) is to imagine “outsourcing” it to somebody else. Say you could hand over the task applying for, collecting and spending your workers’ comp to somebody else. What would tell that person NOT to do? You can then derive your values by taking the negative of that statement. Example:

•    I would forbid the outsourcer from committing fraud or any other unethical behavior. (Value extracted: I will not commit or tolerate fraud or any unethical behavior)
•    I would not allow the outsourcer to tackle a job by himself or herself. (Value extracted: I want to use and trust my case to a competent authority, such as a trusted North Carolina workers’ compensation law firm).
•    I would not allow the outsourcer to work without keeping my spouse in the loop as well. (Value extracted: I must keep my spouse in the loop about what’s going on with the workers’ comp stuff.)

More Web Resources:

Drilling Down to Find Purpose and Principles

Change Must Be Purpose and Values Driven