Choosing Your Charlotte Workers’ Compensation Team: Getting “A” Players

July 17, 2012, by Michael A. DeMayo

To make serious progress with your Charlotte workers’ compensation case, you almost certainly need the help of a team of people who have the proper skill sets to get you results.

This isn’t to say that you absolutely must use a Charlotte workers’ compensation law firm, such as DeMayo Law, to succeed. The system is designed so that, at least theoretically, individuals can get results themselves. But in practical situations – especially situations involving complex insurance “stuff”, employers who don’t play by the rules, and long-term medical situations — you’re likely going to need help.

The question is: Where do you get the right help, and how do you coordinate that help to best effect?

Even in the best of times – that is, if you were completely healthy and you had a lot of money and leisure time to put together your workers’ comp “dream team” – you might be hard pressed to design and follow best practices. This is because team building is not necessarily intuitive to most people. Recruiting truly top level individuals can be a daunting task. You might stumble upon a great person by accident. But odds are, you’re going to have to work at assembling the right kind of help.

Getting there means being choosy. It means interviewing prospective team members extensively. But that’s not the way many people operate. Most people respond to the “the latest and loudest” – the most aggressively marketed messages. You need to engage in a thorough recruiting process – just like you might if you were hiring a key person for your company. This will involve interviewing the prospective team member extensively, checking references – calling old clients (not just simply looking at reviews on yelp or whatever). It means that really getting to know that the person or company’s values and mission, and determining whether it matches with your own.

Now, if you’re facing an imminent and urgent legal situation – such as a possible lawsuit against a negligent employer or duplicitous insurer – you may not have the luxury to do a long recruiting process. Indeed, one of the things we often come back to here on this North Carolina workers’ compensation blog is the theme of acting and then course correcting down the line.

In other words, you’re going to have to operate in an environment in which you don’t know all the answers. That can be scary. But embrace this methodology. People can and probably should help you with your workers’ comp struggles. But your doctors, rehab specialists, attorneys, etc should be carefully screened; and if you don’t have the best people on your team, then have the courage to get those people off the team and find better people.

We’ll discuss principles for finding good people in our next post, so stay tuned.

 
 

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