Topic: Medical Issues

Workers’ Compensation Advice Fatigue: Too Many Answers, Too Few Results

May 17, 2012, by Michael A. DeMayo

Here’s a pretty subtle – some might say insidious – problem that can strike would be beneficiaries in North Carolina workers’ compensation cases. It’s a problem of expectations.

More specifically, if you got hurt or sick on the job, you likely initially felt confused and overwhelmed and out of control. You did what any normal confused and overwhelmed person would do – you went online (and elsewhere) and researched your rights and requirements under North Carolina workers’ compensation law. You wound up discovering a seemingly infinite number of articles, blogs, and websites devoted to “helping you” unpack your challenges, maximize your benefits, and rebuilding your life. While you found some of the information compelling and commonsensical, you haven’t made the kind of progress you had hoped to make. As a result, a kind of dissonance has opened up in your life and created a new kind of stress.

You are now aware that there are experts and gurus and others who “walk the walk” successfully. By the same token, since you haven’t yet achieved your goals, you are finding yourself ruefully comparing your own situation with the “best case outcomes” you’ve read about online and elsewhere. How come your problems aren’t solved? What are you doing wrong that these other folks are doing right?

Unfortunately, these are the wrong questions to ask!

It’s very difficult to understand your own situation exclusively in the context of someone else’s situation. Even if the facts of your North Carolina workers’ comp case are very similar to the facts of another case that turned out successfully, you can never tell what subtleties and nuances separate your situation from that other situation. In fact, two coworkers injured in nearly identically industrial accidents may wind up with very, very different legal outcomes. Is this because one does a better job of getting the right help? Perhaps. But perhaps their situations are more different than superficial analysis can tell us.

This isn’t to say you should not do due diligence and try to find the best law firm around. (If you are interested in connecting with the Law Offices of Michael DeMayo, we would be happy to provide a free consultation). But you need to be careful by managing your own expectations. If you are desperately single, one of the worst things you can do for your ego and spirit is to hop on Facebook and read about all your friends’ wedding announcements. We do so anyway, because we live in a kind of voyeuristic culture. But this is not necessarily a healthy thing to do, psychologically. Likewise, you can read a ton of workers’ comp success stories, but unless and until you ground your own situation in reality, you may be getting your hopes up too soon.

It’s a fine balance, of course. We all need success stories to help us keep our eyes on the prize and boost our motivation. Being optimistic has rewards of its own. But balance your optimism with a grander perspective.

More web resources:

Why to be optimistic:

Why to be realistic:

Obtaining North Carolina Workers’ Compensation Benefits Is Not As Hard As You (Or The Experts) May Think…

May 4, 2012, by Michael A. DeMayo

Perhaps your employer promised to fight your claims; or maybe you’ve encountered resistance from an insurance company. Or maybe you’ve just been reading horror stories about claimants who’ve spent months or even years chasing North Carolina workers’ compensation benefits. In any event, you are gearing up for a big fight. But the path may not be as hard as you fear.

Secret of success: pretend your goals will be tough to reach (even if they won’t)

Researchers at Harvard found that, to set yourself up for success, you need to think effectively about your goals. According to the famous Pareto Principle – also known as the 80-20 rule – imbalances in life are basically everywhere. 20% of all people who get divorced account for 80% of divorces, for instance, amazingly. You wear 20% of your socks 80% of the time. This amazing, counterintuitive principle is at work in practically every facet of our lives, work, relationships, et cetera. Although it’s hard to find statistics to support this contention, it’s probably true that 80% of North Carolina workers’ compensation cases fall into the relatively simple and straightforward category. Only a slim minority of cases constitutes the difficult complex, “drag on in court for months or years” type cases.

Of course, it’s impossible to know whether your particular situation will merit a more robust and muscular response. And it’s always useful to prepare for the worse, even while you hope for the best. But if you’ve been putting off connecting with a North Carolina workers’ compensation law firm, like DeMayo Law, because you are worried about the complexity of your situation, avoid this kind of useless, worst case scenario thinking.

After all, you almost certainly face plenty of real challenges related to your injury or accident such as:

•    Educating yourself about your injury or illness;
•    Finding the right doctor and/or rehab specialist to get you maximum care;
•    Working with your spouse and family financial planner to devise an appropriate budget, given your new limitations;
•    Meeting your needs for resting and healing;
•    Enjoying the opportunity to reflect on your life and work and learning to grow as a person and employee;

So stop fretting about imagined obstacles to your case, find a good law firm, and get busy building the next chapter of your life.

More Web Resources:

Fearing Obstacles That Haven’t Yet Presented Themselves

Stop Worrying and Start Rebuilding Your Life

North Carolina Workers’ Compensation: When You’re Just Trying to Get By

April 30, 2012, by Michael A. DeMayo

Many articles online about workers’ compensation in North Carolina and elsewhere focus on the technical aspects of how to get benefits quickly, maximize the utility of the benefits you collect, “fight the system,” compel employers and insurers to “play fair” and so forth. These are all important topics to address – indeed, this blog has spent a tremendous amount of time analyzing these issues.

However, many hurt and sick workers are concerned not just with getting benefits – and “closing the loops” associated with their benefits quickly and efficiently – but also with managing the core instability and frustration of the workers’ comp journey. It’s important to address these issues, too. And the distinction is important. Obviously, hurt and sick workers – and their families – need the appropriate strategies and tactics and resource partners to achieve sufficient results. But focusing on your grand plans – all the big picture thinking – can lead to a kind of overwhelm and dismay.

If you just read a little bit online, for instance, you can immediately recognize:

•    50 problems that you have that are associated with your North Carolina workers’ compensation situation;
•    20 tactics that you should be implementing yesterday to get control of your life;
•    30 possible resource partners;
•    100 North Carolina workers’ compensation law firms;
•    And that’s just the beginning!

Getting human beings to change and move away from the status quo is almost never a comfortable activity, even under the most generous and simplest of circumstances. In other words, if you are young and healthy and you are looking to change your diet or improve your fitness routine or get a little bit more productive… you still nevertheless will face challenges breaking out of old habitual thoughts and actions.

When you’re sick and injured – when you have a family to care for, bills to pay, hidden anger about your employer, your insurance company and possibly yourself, a painful rehab and a scary medical prognosis in front of you, et cetera – the thought of taking on even MORE risk can be almost too overwhelming to bear. Even if the risk is worth it, by any practical calculation. And so many would-be beneficiaries don’t bother taking any action about their cases. So the research that they do comes to naught. So they feel WORSE about their poor results than they would have had they done no research at all!

Not a Good Situation, By Any Means

So how can you begin to move it in some right direction — to get the wheel moving? Unfortunately, there is no cookie cutter answer here. But, if you can at the very least internalize the concepts that we’re discussing here – that taking no action is often worse than taking an inefficient or even negative action (i.e. one that moves you the wrong direction). Action creates its own clarity because of the law of inertia. Once you’re moving in any direction, you’ll find it easier to pivot and change course based on the feedback that you get.

More Web Resources:

The Hidden Cost of “No Action”

The Law of Inertia

Could Massive Changes to California’s System Be a Guiding Light for the North Carolina Workers’ Compensation System?

April 28, 2012, by Michael A. DeMayo

Last year, when we discussed 2011’s massive overhaul to the North Carolina workers’ compensation system, we went on and on about the amazing amount of waste and inefficiency in our system.

If only we could come together as a state and find out ways for all parties involved – insurance companies, lawyers, employers, workers, hospitals, and bureaucrats alike – to work towards mutual solutions. Think about it. It would be awesome. We could probably make massive improvements not only in terms of cost savings but also in terms of better care and better results for everyone involved.

Well, good news. The great state of California has apparentlt taken us up on the challenge. According to a April 12 article in the Los Angeles Times, big companies and labor unions are working in tandem (yes, together!) to overhaul the $15 billion California workers’ comp system to reduce delays, improve medical care, and help break down some of the obstacles facing workers who need compensation.

California workers are hard up.

According to the Los Angeles Times, back in 2004, the average permanent partial disability recipient got $25,000. Meanwhile, UC Berkeley data show that that number has been more than cut in half – down to $12,000 per worker! Employers have been making out okay in the Golden State – workers’ comp premiums have actually gone down by 60%, per the Times. And insurance companies have done well because they have had to payout fewer claims and smaller claims at that.

But the workers themselves are apparently suffering grievously!

Meanwhile, a 2009 analysis conducted by then Governor Arnold Schwarzenegger’s administration found that CA’s system could be streamlined to the effect of $1.5 billion savings annually. That’s about 10% of the total value of the system – a significant amount of waste. California’s system is clogged up with “inefficiencies and frictions” according to stakeholders. Negotiations to overhaul the system will focus on how to strip down those obstacles to make the system “more administrative, more predictable, more affordable [while putting] more money in the hands of injured workers and [bringing] down the cost to employers.” (That quote is courtesy Sean McNally, a VP for a California carrot grower quoted in the Los Angeles Times story.)

Are there any takeaways for the North Carolina workers’ compensation system?

Perhaps – and perhaps not. Comparing the California system to the North Carolina one is a lot like comparing apples-to-oranges. Yes, they are both metaphorical fruits, but there are many important distinctions.

Again, however, the lesson holds not just for California and North Carolina but for all 50 states – we need to strip away inefficiencies and obstacles and needless bureaucracy. It is a quest that concerns us all and it is a quest we should collectively root for.

If you need help dealing with a specific injury or illness, connect immediately with a responsible and respectable North Carolina workers’ compensation law firm.

More Web Resources:

California’s workers’ comp overhaul is stirring

UC Berkeley’s survey on California workers’ disability costs

ObamaCare and North Carolina Workers Compensation

April 15, 2012, by Michael A. DeMayo

With the Supreme Court set to weigh in on the critical healthcare mandate aspect of ObamaCare, experts here in the North Carolina workers’ compensation system are already thinking through how the court’s decision might impact the rights of workers and employers here at home.

The case before SCOTUS is monumentally complicated and highly politically charged. This is not the appropriate space to dissect the nuances of the arguments — and the predispositions of the various Justices. Some pundits believe that if Supreme Court scraps the mandate requirement, then much of “ObamaCare” would be hobbled. Others suggest that a Supreme Court smackdown might even ultimately help President Obama and fellow advocates.

We are obviously not going to get into the Supreme Court prognostication business here! But this case does hold interesting implications for North Carolina workers’ compensation. Not so much in how a ruling either way would impact healthcare. But rather… we can look at this cultural moment as an indicator of the interconnectedness of various governmental polices and initiatives.

Let’s make that a little less abstract.

The battle over ObamaCare has been a unique showdown involving the Executive, Congressional and Judicial branches of government. We tend to think about issues like health insurance or workers’ compensation in a vacuum. Indeed, experts in these fields can often get so interested in the subtleties and nuances and “10 levels deep” questions about their areas of focus that they lose the ability to explain what they are talking about in plain language to people who don’t know or don’t care what they do.

We can see some of this narrow-minded thinking with the whole healthcare debate. Practically no one who reports or analyzes healthcare stories has read the thousands and thousands of pages of documents that might be relevant to understand the implications for healthcare.

Let’s put this idea into context. What might it mean for people who are trying to simply understand what benefits they might be entitled to and why their employer or insurance company has given them a hard time?

First of all, understand that employers and insurance companies have an interest in protecting their companies and bottom lines. So, if you are encountering resistance, you shouldn’t necessarily be surprised. Second of all, when you’re traversing the gauntlet of the workers’ comp system, be aware that you will encounter many individuals who claim to be “experts” on the whole enchilada. In reality, the workers’ comp system is so complex, so byzantine, and so multifaceted that no one can “know it all.”

All that being said, a reputable workers’ comp law firm in North Carolina can help you make hugely substantial progress toward your goals.

More Web Resources:

Do the experts know anything?

Why people tend to oversimplify complex problems.

Employers Who Fail to Buy North Carolina Workers’ Compensation Insurance – What Should Be Done? Part 1

April 9, 2012, by Michael A. DeMayo

A recent piece in the Charlotte Observer, “When NC employers dodge workers’ comp costs, employees pay the price,” has raised a huge conversation among professionals in the North Carolina workers’ compensation community.

Whether you’re a worker who got hurt on a roofing job, a family member of someone hurt in a work-related driving accident, or simply a curious citizen, we hope that you will enjoy this two-part series reviewing and analyzing the Charlotte Observer’s editorial.

According to the News and Observer, as many as 32,000 businesses in North Carolina that should carry workers’ comp do not. Dun & Bradstreet found that there are approximately 172,000 companies based in NC that employ more than three or more people. This means these companies must purchase insurance or certify that they have money to self insure. Meanwhile, insurers only wrote about 140,500 policies for businesses in 2011.

That’s a big gap!

And that gap is important because, as the Charlotte Observer piece points out, non-compliant companies put hurt workers at risk. An employer who fails to carry workers’ comp insurance can be charged with a Class H felony. Not exactly an armed robbery count — but it’s still a felony. Nevertheless, the enforcement of this law is pretty lenient. As the Charlotte Observer’s piece pointed out, two construction company owners were recently excused of this fraud charge after an investigation revealed that they let their workers’ comp policy lapse because of financial pressure.

In other words, yes, the employers did something wrong – committed a Class H felony, perhaps. But they weren’t trying to skirt the law or cheat the law as much as they were trying to keep their business afloat. That would be all well and good, except for the fact that — in this particular case — a 59-year-old employee got crushed by a load of gravel and suffered a permanent disability. The hurt worker is now out $60,000 in lost wages, and his hospital bills total $40,000.

So that’s $100,000. Where does that money come from, if his employer lacks assets and insurance?

Questions like these are far more than theoretical: they are practical and scary, especially if you or a loved one suffered a serious injury.

Meanwhile, the North Carolina Industrial Commission appears to be kicking the can on this issue. As Observer points out: “The Commission makes no effort to figure out which employers don’t have protection. It only learns of noncompliant companies when a worker has been hurt and appeals for help.”

In other words, we’re closing the proverbial barn door after the horses have all run away.

Fortunately, there are resources out there that can help you understand what to do, how to navigate North Carolina’s complicated workers’ comp laws, and how to get benefits sooner, easier and with more certainty. Connect with a North Carolina workers’ compensation law firm to learn more about your potential case.

More Web Resources:

When NC Employers Dodge Workers’ Comp Costs, Employees Pay the Price

North Carolina Industrial Commission

Using Sentence Completions to Help With Your North Carolina Workers’ Compensation Problem

April 3, 2012, by Michael A. DeMayo

If you got sick or injured at work, and you need North Carolina workmen’s compensation to pay your bills and deal with your other issues, you may be unaware of just how many different and diverse problems have stemmed from your workplace mishap. It’s not just that you have a medical problem now. You also have a financial problem. You also have a “when will I go back to work” problem. You also have a “which North Carolina workers’ compensation law firm should I choose” problem. You also have a “how am I going to deal with my anger about this accident” problem. And so on and so forth.

If you took the time to write down all these different problems – the large and small stresses in your life that flow from your injury – you could probably fill at least a page or two out of a notebook.

The question is: Even if you did write down all of these issues, what could you do, strategically, to tackle them?

One very curious method – developed by a protégé of the objectivist thinker, Ayn Rand, is called sentence stems. Here is what you do. Take any problem out of the basket of problems we talked about earlier and write it down on a piece of paper or a word document. For instance: “I need to figure out what I am going to do with my career now that I have been temporarily/permanently hurt.” Now you phrase that problem in terms of an objective. For instance: “To figure out how I’m going to deal with my post injury career transition, I will…”

Make sure you leave the end of that statement blank – something you can fill in. Now, over the course of the next 14 days or so, spend five minutes brainstorming answers to this question. Try to come up with five to ten answers every time you do this exercise – if you do ten answers a day for 14 days, you will get 140 different answers. Your goal is not to try to think through whether one answer is “right” or “wrong” – rather, it’s to go for volume to try to access the wisdom of your subconscious. If you do this enough, and you actively avoid trying to repeat yourself, by the end of the exercise, you will have a really diverse perspective on what’s going on in your thinking – both on the surface level and deep underneath. And once you’ve surfaced that thinking, you make more resourceful decisions based on the more complete portrait you have of your inner dialogue.

To get started, just pick the one issue in your life regarding North Carolina workers’ comp that’s giving you the most agitation and most stress and work on that first. You might be surprised by the profound liberation just this exercise will provide for you.

More Web Resources:

more about sentence stems

The inventor of sentence stems

North Carolina Workers’ Compensation System: Not Perfect, But Better Than the Middle Ages

March 30, 2012, by Michael A. DeMayo

Let’s be frank: The North Carolina workers’ compensation system has a lot of problems, despite legislators’ attempts last year to tweak the laws, make them more equitable for businesses and employees, and streamline some aspects of the bureaucracy.

At the end of the day, legitimately hurt would-be beneficiaries still get mistreated by insurance companies, harassed by employers, and forced to jump through hoops to get money that, by all rights, should be theirs without any question. Likewise, unscrupulous people still take advantage of the system by committing North Carolina workers’ compensation fraud.

When you look at any of the interested parties involved – employees, employers, insurance companies, rating agencies, the state, etc – you can probably find ways for us all to improve how we approach the problem of workers’ comp.

On the other hand, we’ve come a pretty long way in terms of worker’s rights, especially when you look at the past several centuries of human history.

Back in Medieval Europe, for instance, serfs labored under ghastly condition to scrape out a living. You can be sure that a serf who got whatever the equivalent of “carpal tunnel syndrome” was — after spending too much time threshing wheat (or whatever) — did not have a grievance system that was anything close to the North Carolina legal system.

Does our progress mean that we can or should excuse the inefficiencies in our current system? Absolutely not. But it’s at least useful to start looking at our problems in historical context. Not only because it will make us feel better – at least we are not serfs, and we have some control and power over our legal destinies – but also because it can make us hopeful for the future. Who knows? In 30 or 50 or 100 years, we may look back on the current way workers’ comp works in horror. Our descendants will wonder: how could we have let so many inequalities and inefficiencies linger for so long?

If someone you care about needs help with a tricky insurance company situation or an unpleasant employer, connect immediately with a North Carolina workers’ compensation law firm.

More Web Resources:

How serfs were treated in the middle ages

The art of getting better over time

Identifying Best Practices – Help For North Carolina Workers’ Compensation Clients (Or Would Be Clients)

March 21, 2012, by Michael A. DeMayo

How can you make your experience on North Carolina workers’ compensation as successful, stress-free, and – dare we say enjoyable – as you can?

Here is a simple exercise you can do in 5 minutes that should offer you profound insights into the unspoken values and principles governing your quest for North Carolina workers’ comp.

Values and Purpose

There are oodles of books, websites, blogs, and other materials that emphasize the importance of defining values and purpose. Our values and purposes change based on different circumstances and different problems. For instance, ask yourself “why” you are reading this article. Your purpose will be different from “why” you got onto the internet in the first place. The frame of the problem changes the purpose and principles. That’s why it’s so important to be specific when it comes to exercises like the one we are about to do.

Having gone through that preamble, let’s begin the exercise.

Step 1: Grab a piece of paper or open up a word document, and take time to answer this question:

Why do you want to go on North Carolina workers’ compensation?

Really take some time here. Don’t just write “to get money” or some snarky answer like that. Really spend some time to probe the root purpose of your quest. For instance, you might need to ask “why” multiple times to hit “pay dirt.” For instance, if you first wrote down the answer “get money,” you would need to ask “WHY do I want to get money?” and so on and so forth until you reach a more fundamental purpose — ideally one that resonates with you emotionally.

For instance, after some drilling down, you might come up with the root answer “because I have a fundamental need to support my family and children.”

Step 2: Identify your values.

One of the best ways to come up with the values that will govern a project (including your quest for workers’ comp) is to imagine “outsourcing” it to somebody else. Say you could hand over the task applying for, collecting and spending your workers’ comp to somebody else. What would tell that person NOT to do? You can then derive your values by taking the negative of that statement. Example:

•    I would forbid the outsourcer from committing fraud or any other unethical behavior. (Value extracted: I will not commit or tolerate fraud or any unethical behavior)
•    I would not allow the outsourcer to tackle a job by himself or herself. (Value extracted: I want to use and trust my case to a competent authority, such as a trusted North Carolina workers’ compensation law firm).
•    I would not allow the outsourcer to work without keeping my spouse in the loop as well. (Value extracted: I must keep my spouse in the loop about what’s going on with the workers’ comp stuff.)

More Web Resources:

Drilling Down to Find Purpose and Principles

Change Must Be Purpose and Values Driven

 

North Carolina Workers’ Compensation: Introduction to the Alexander Technique

March 19, 2012, by Michael A. DeMayo

If you or a loved one want workman’s comp in North Carolina, you are likely trying to figure out what to do about a chronic injury or discomfort. Maybe you hurt your back lifting a big package. Or maybe you suffered whiplash during a delivery. Maybe your shoulders and upper back and chest got extremely sore and numb and tingly due to overwork at an office job in Raleigh.

In any case, you’re now struggling to figure out what therapies and tools might help you get better and get back to work ASAP. Obviously, a North Carolina workers’ compensation law blog is not the appropriate place for medical advice – that’s what your physician and rehab specialists are for. But you might be interested to research an intriguing modality called the Alexander technique. Follow the links at the bottom of the page to learn more about the basics of this therapy.

This philosophy of healing tries to bring together the mind and the body – to make chronically hurt individuals aware of the tension in their bodies. AT leverages the power of the mind to release chronic bad postural habits accrued over years. One of the most popular Alexander Technique “exercises” is something called active rest or active lie down. Essentially, you lie flat on your back for about 15 or 20 minutes a day with your head propped up on a hard book. The reason you do this is that you want firm support (hence you don’t use a pillow) but you also want to elevate your head slightly so that your vertebrae are all basically in a row.

Anyway, so you get into this lie down posture (knees bent, hands on your tummy) and you spend about 15 minutes just meditating and becoming aware of the sensations and tensions in your body. You are not trying to change them necessarily — you are just trying to become aware of them. The awareness itself, according to AT, can provide a kind of healing tonic. It’s a very counterintuitive philosophy. But some studies seem to suggest that the Alexander technique might be useful for people who are suffering from all types of chronic pain.

In any event, it may be worth it to investigate this modality and talk to your physician or rehab specialist to see if it could help you on your journey to healing from the injury that led you to need North Carolina’s workers’ compensation.

More Resources:

Basic Information about the Alexander Technique

Video on Alexander Technique Active Rest

North Carolina Workers’ Compensation Ideas – the Healing Power of the Sun?

March 12, 2012, by Michael A. DeMayo

Being off work and on North Carolina workers’ compensation is not only no fun – it’s also potentially a recipe for vitamin D deficiency. Some studies – and a whole lot of anecdotal evidence and chatter on the web – suggest that Americans are suffering from significant vitamin D deficiency. According to authors like Dr. Mike Eades (Protein Power Lifeplan), our fear of the sun might be to blame.

Everyone agrees that exposure that too much sunlight can lead to skin cancer and other skin problems. And certainly if you’re sitting outside on a North Carolina beach roasting in the sun everyday until your skin blisters, that’s probably not a brilliant idea. On the other hand, if people like Dr. Eades are correct, our fear of getting sunburned has led us to overcompensate the other way. We are collectively not getting nearly the amount of natural sunlight that our body needs on a day-to-day basis, and this lack of appropriate sunlight has translated into problems like vitamin D deficiency among other theorized ailments.

Obviously, you will need to do your own research and talk to your physician about whether getting more sun and/or taking vitamin D supplementation is correct for you. But you might benefit from this research, especially if you plan to spend months or even years off of work, partially immobile, and thus unable to easily get outside to get your standard dose of “vitamin sun.”

On a broader point, it might also behoove you to think carefully about what other changes you could make while on bed rest or on leave that could help you recover not only physically but also emotionally, financially, and logistically from the injury that knocked you out of the game. For instance, now might be the time to talk to your physician about reengineering your diet to remove excess sugar and get on a safe and controlled weight lifting plan to increase your muscular strength. In other words, just because you’ve been idled by the injury or illness does not mean that you should stay idle. Use this time as an opportunity to build yourself up, explore passions and hobbies that you previously did not have time for, and so forth. At the same time, you should also consider aggressively pursuing your claim by connecting with a North Carolina workers’ compensation law firm.

More Web Resources:

Dr. Michael Eades on Vitamin D and the Sun

Vitamin D Deficiency Epidemic?

Modeling What Works: How to Find the (Right) Help While on North Carolina Workers’ Compensation

March 11, 2012, by Michael A. DeMayo

A tragic number of North Carolina workers’ compensation cases end badly. Why?

Often, it’s because beneficiaries (or would be beneficiaries) or their family members took bad advice. Or they took the right advice from the wrong person. Or they took the right advice from the right person at the wrong time.

Getting everything to “sync up” is more difficult than you might imagine. Likewise, it’s nearly impossible for amateurs – people without ample experience dealing with North Carolina workers’ compensation cases – to make all the right decisions. We intuitively know this. But we insist (or at least many of us do) on “reinventing the wheel” when it comes to figuring out our benefits situation.

Think about it. It makes zero sense:

•    You’ve never had experience dealing with an insurance company….
•    You’ve never had to face down a contemptuous or uncooperative employer…
•    You’ve never had to go through rehab or physical therapy…

So why would you assume that you would be able to “intuit” best practices?

It’s silly.

Unfortunately, we are programmed by habit and by our cultural beliefs to “pull ourselves up by our bootstraps.” Self reliance can be wonderful tool. And we all fundamentally need autonomy. But there is a difference between being self reliant and being foolishly self-absorbed.

Indeed, the most self reliant and successful entrepreneurs, thinkers, inventors, artisans, etc all stand on the backs of giants, metaphorically, to succeed.

The point here is that your preoccupation with trying to “solve your own problems” from scratch is almost certainly costing you time, money, and energy – not to mention subjecting you to profound amounts of psychological stress and long-term uncertainty.

A North Carolina workers’ compensation law firm – at least a good one, that has a terrific reputation, lots of experience serving clients with similar needs, and robust systems and processes to help clients through their difficult challenges – can be a terrific ally. We all need great mentors. Often, the most difficult part of our challenge is accepting that we deserve the best mentors out there to help us through our problems.

More Web Resources:

Modeling What Works

The Power of the “Right” Mentor

Proposal: A Simple Solution for What Ails the North Carolina Workers’ Compensation System

March 9, 2012, by Michael A. DeMayo

In recent blog posts, we have been talking about the roots of North Carolina workers’ compensation problems. On both an individual level and a societal level, we have examined how simple problems (such as dietary choices, exercise choices, ergonomics, etc) can cause profound problems for workers and for the system as a whole. We have also looked at how complex problems can often “give way” to relatively simple solutions. Both of these ideas are relatively counterintuitive. But both find support from emerging research in respected disciplines like complexity theory.

Today, we are going to examine speculative ways to “knock out” many of the seemingly impossible to dislodge problems with the North Carolina workers’ compensation system as a whole. These problems, as this blog and others have enumerated, can include:

•    Exorbitant premiums which exhaust employers and lead to fraud and other kinds of malfeasance;
•    Complicated bureaucracy which intimidates beneficiaries;
•    Suspicious and at times aggressive and malevolent insurance companies, who can make beneficiaries jump through hoops unnecessarily and even deny legitimate claims;
•    North Carolina government bloat – too many worker’ comp cases consume significant government resources;
•    Lost productivity – when workers get sick and injured, they lose capacity to be productive (or as productive). The result? A huge drain on the state’s coffers, productive capacity, and overall spirit and confidence.

Complexity theory tells us that simple solutions (provided that they are the proper ones!) can potentially knock out many of our complex problems.

For instance, let’s continue to roll with our earlier speculation about the efficacy of low carbohydrate diets. As authors like Richard Bernstein, Mike Eades, Robb Wolf, Mark Sisson, Gary Taubes, and others have argued, carbohydrate restriction might be a “magic bullet” when it comes to treating chronic disease, obesity, and metabolic syndrome. If these guys are right, what would happen if North Carolina changed its dietary guidelines to come into line with the “low-carb” perspective?

First of all – and again, this is assuming that they are right about the science – North Carolinians would rapidly be able to reverse the state’s obesity and diabetes epidemics. So we wouldn’t spend nearly as much money or time or energy battling those problems. That would free up money to spend elsewhere. Second of all, we would create a stronger, more robust work force.

Acute events (e.g. slip and falls) as well as long-term stresses (e.g. bad workplace ergonomics) would still be a problem. But even THOSE problems would be significantly helped. A muscularly strong, healthy man with a strong lower back and good immune system is likely to “bounce back” from a fall or from a typing injury than is a compatriot who is significantly obese, diabetic, and weak.

In any event, this is an interesting thought exercise. And, again, the concept that massive, diverse, and seemingly unrelated problems can be solved by “magic bullets” like a well formulated low carbohydrate diet is not science fiction. Indeed, Complexity Theory suggests that “simple solutions to complex problems” almost certainly abound out there.

More Web Resources:

What if “low-carb” really is a magic bullet? What problems could be solved?

Complexity Theory: Simple Solutions to Complex Issues

The Root of All (Or Most) Problems with North Carolina Workers’ Compensation?

March 7, 2012, by Michael A. DeMayo

In a recent blog post, we discussed how typical chronic injuries (which necessitate North Carolina Workers’ Compensation) can often stem from surprisingly simple causes.

This is counterintuitive. When a patient presents with many different symptoms, including fatigue, strange blood work, dysfunctional musculature, etc, physicians generally assume that “a lot” of things must have gone wrong for that patient. Not necessarily! In some cases, simple stresses or annoyances can have an accumulated effect. The results can be complicated, but the cause may be simple. (Incidentally, this is one of the precepts of an emerging, exciting branch of science called complexity theory).

Simplicity can yield great and surprising complexity. This concept can help us understand and identify broader problems with the North Carolina Workers’ Compensation system. If you ask any expert or specialist in the field, he or she could probably list off dozens if not hundreds of inefficiencies, inequalities, and general problems with the NC workers’ comp system. Fair enough. But, what if many, if not most, of these issues stemmed from one or two “common root causes.”?

A Candidate Root Cause?

The following theory is as counterintuitive as it is grandiose. But it just might be right.

Many people on workers’ comp suffer from chronic conditions, which make their struggles worse. These conditions include muscular weakness, immune problems, diabetes, obesity/overweight, heart disease, hypertension, etc. We typically think that all these different diseases or physical ailments must stem from different conditions. For instance, many people believe that hypertension results from diets high in sodium. The conventional wisdom will also have you believe that diets rich in saturated fat cause heart disease, that diets with “too many calories” cause obesity, that type II diabetics get diabetes because of “genetic predispositions.” And so forth.

In other words, we don’t see unifying strands. Every piece is seen as different. In order to explain the complex morass of problems that we see in the workers’ comp system, we must hypothesize complex causes. But emerging research powerfully suggests that many of the “chronic diseases” of western civilization (which no doubt cause or contribute to a huge swath of workers’ comps cases in North Carolina) stem from poor dietary choices.

Specifically, we’ve been eating way too many starches and sugars. As a result of this overconsumption of sugar (not salt, not fat, not calories), we’ve seen a spike in all sorts of diseases of western civilization, such as diabetes, immune problems, etc. The idea that certain starches and sugars are toxic is by no means a new idea. Journalists, iconoclastic physicians and activists have been preaching this message for well over a century and a half. Their ranks include: Banting, Pennington, Robert Atkins, Mike Eades, and journalist Gary Taubes.

If these “low carbohydrate” diet activists are correct about their theory, then we must be forced to concede something interesting. The USDA food pyramid guidelines (instituted in the late 1970s – early 80s) – which instructed population to eat less fat and far more carbohydrate – might have actually provoked not only the obesity epidemic but also epidemics of diabetes and metabolic syndrome and who knows what else!

It is an intriguing hypothesis – a kind of grand unified theory of nutrition and diet. But if the hypothesis is right, then maybe many of the seemingly intractable and complicated and unrelated problems that afflict our state (and our state’s workers) all stem from the single common cause: Bad dietary advice.

More Web Resources:

A Grand Unified Theory of Nutrition?

Burden of Obesity and Chronic Disease on Workers’ Compensation System

Simple Causes, Complex Problems (A Guide for North Carolina Workers’ Compensation Applicants)

March 2, 2012, by Michael A. DeMayo

Disaster has struck at your workplace. You now need North Carolina Workman’s Compensation to pay staggeringly high medical bills, supplement your family’s income during your time off (and who knows how long that will last), and generally keep you moving (perhaps limping) towards your long-term financial goals.

How did you end up here?

Two classes of events can lead people to get hurt or sick at work: Acute and chronic.

Acute Workplace Injuries

These are the more “obvious” injuries. They include things like:

•    You fall off a loading dock and break your leg in three places;
•    You inhale aerosolized toxic chemicals while working in a chemical refinery and suffer immediate burning and lung damage;
•    You suffer a massive concussion and blood loss after a careless driver t-bones your delivery truck or rental car while you are en route to a conference;
•    You get into an altercation with a co-worker, and he beans you with a rock or a fist.

Acute accidents/illnesses are relatively easy to trace. In other words, you can identify the cause of the illness/injury pretty easily and with great certainty. The injury also happens across a very short span of time (seconds, minutes).

Chronic Workplace Injuries

Examples might include:

•    You develop carpal tunnel syndrome or another typing injury after working as a secretary for 13 years for a bank in the Research Triangle;
•    You develop fibromyalgia or type II diabetes or some other ailment which degrades your performance at work and, possibly, ultimately, prevents you from doing your job at all;
•    You suffer a lung ailment, skin problem, or some other medical concern after being exposed to environmentally dubious conditions at your workplace.

Chronic ailments are far difficult to “trace.” In other words, it’s harder to put together an argument or a story that connects workplace exposure or conditions with your illness/injury. Chronic problems by definition develop over long swaths of time. As a result, you cannot as easily connect the “causative event” with your injury, since so many different factors might have contributed to your problems.

That being said, many workplace injuries – even chronic, complicated ones – stem from simple causes done repeatedly over time. If someone hit you over the head with a hammer, you would develop a fractured skull, contusion, bleeding, swelling, etc. You could clearly say “the hammer blow caused all these problems.” But if someone taps your head with a hammer softly, repeatedly for a few weeks, and you suffer subtle, long term neuronal damage, now your case is harder. You can no longer say “the cause is still simple. All of my injuries and woe stem from the simple cause of the hammer blow.”

The moral here is: Your problems may seem complicated and not interrelated. But don’t be so sure. Even if you have a host of ailments right now, a single prominent chronic stressor in your life or at work might be responsible for a vast number of them.

A North Carolina Workers’ Compensation law firm can help you drill down to discover the root cause (or causes) of your problems and help you get compensated.

More Web Resources:

Example of a Simple Cause Leading to a Complex Problem.

Chronic Versus Acute Injuries

An Easy, Simple, Dare We Say Fun Way to Cut North Carolina Workers’ Compensation Costs?

February 23, 2012, by Michael A. DeMayo

Discussions about how to get North Carolina workers’ compensation costs down are often dire and filled with gloom and doom.

In fact, as soon as we start talking about workmen’s comp, our minds inevitably get drawn toward worst case scenarios:

•    A worker losing a finger in a cutting machine on a factory floor;
•    A loyal secretary developing a wicked case of thoracic outlet syndrome after typing too much on her computer without a break;
•    A delivery worker suffering spinal damage on his way to drop off a bag of Indonesian food, etc.

We also get drawn into speculation about who is to blame for problems with North Carolina workers’ compensation: indulgent employees, careless employers, unsavory insurance companies, inept bureaucrats, bought and paid for legislators, etc. In other words, everyone paints everyone else as the bad guy.

Lost in this blame game is an opportunity to find experiments in workers’ comp cost management that actually pay dividends…and then applying the lessons of those experiments on a broader scale.

For instance, consider a recent, relatively arcane story in the world of plastics manufacturing. According to a blog post on www.plasticsnews.com, employees at Meredith Springfield Associates, Inc. managed to help their company slash accident rates and workers’ comp insurance costs. In 2006, the company paid $100,000 in claims. In 2011, the company paid out just $40,000 in claims. Meredith Springfield is a diverse industrial company that works on extrusion blow molding and engineering for industries as varied as packaging, food, and medical. All told, there are 50 employees in the company.

So, how did this company slashes its workers’ comp costs? Simple.

According to the company’s president, Mel O’Leary: “five years ago, we didn’t have a great safety record…that all changed when we made an investment in specific machine guarding and automation and started a more in depth safety education program.” That program included a cool incentive program to encourage employees to remain accident free. A technician named Scott Hirsch won first prize in this competition – a $10,000 trip to the Bahamas.

You might be tempted to sniff at these “small scale” numbers – the company saved $60,000 on insurance costs in exchange for paying out $10,000 to this employee – but don’t be fooled. Imagine this on a broader scale. In other words, what if we could extract lessons here and create similar incentive programs here in NC? For instance, at a bigger company, maybe you could save $600,000 in exchange for $100,000 of rewards. That’s $500,000 saved. Now imagine if a hundred different companies across North Carolina adopted a similar regime and achieved a similar cost savings. Now you have 100 times 500,000, which equals $50 million in savings. Now, we’re not just talking about pennies. We’re talking about a significant reduction in the burden on the North Carolina workers’ compensation system as a whole. Very interesting.

On a more practical note, if you’ve been struggling to deal effectively with your employer or an insurance company or a state bureaucracy, you might benefit significantly from discussing your matter with a qualified North Carolina workers’ compensation law firm.

More Web Resources:

Contest helps hold down workers’ comp costs

Finding experiments in the real-world that work – then applying them on a broader scale

Is 10% All It Takes for North Carolina Workers’ Compensation to Change?

February 17, 2012, by Michael A. DeMayo

The behemoth that is the North Carolina workers’ compensation system seems like a tough beast to tame.

We want to smooth out inequities, give employers breaks, enhance trust among insurers, employers and employees, and, most critically, help employees receive a fair piece of the “grand bargain”. It all sounds like a lot of work. And it might be.

But intriguing scientific research suggests that complex systems – such as the North Carolina workers’ compensation system – can be powerfully shaped and molded with “nudges” as opposed to “sledgehammer blows.”

Let’s unpack that for a second. When you think about large systems – systems involving 100s of millions of dollars, thousands of people and employees and insurance companies – we intuitively believe that, to create change, we need lots of top down power. For instance, we need massive top down legislation. We need a huge influx of cash. We need rate cuts. Or rate hikes, depending on your point of view.

While using a sledgehammer can sometimes get the job done, sledgehammer blows are problematic for a few reasons:

1. They require massive amounts of energy and resources, so you can only fire off a very few;

2. Calibrating sledgehammer blows is very difficult. For instance, say you’ve got a gangrenous arm. A doctor saw off your arm at the shoulder to save you. You’ve cured the gangrene, but you’ve done it in a very sloppy way. The gangrene is gone, but we have no idea why it grew in the first place or what we can do in the future to fix/prevent it. We burn through a lot of our resources needlessly.

3. Hard to replicate. A hammer blow can work one time for one type of problem. But what happens when another problem emerges (and problems always do emerge)?

An Alternative to the Hammer Blow – The Chisel Or The Nudge

Another way to change complex systems is far less cost and energy intensive.

The other paradigm involves using nudges or slight changes in pressure and perspective, applied over extended periods of time. For instance, here is a good metaphor to illustrate the power of nudging. It’s easy to give someone a bruise on his arm by punching him on his arm hard. It is also, however, possible to cause a bruise by putting slight but constant pressure on the arm for an extended period of time. You know how much it hurts if you sit in a chair in the same exact position for too long. The point is: we can nudge easily, without investing a lot of time and energy. We can also run far more experiments to try to nudge the system in the right direction.

Whereas we can only maybe fire one or two or three cannonballs a year at our North Carolina workers’ compensation problem; we can try hundreds of different nudges to get the system to come into line with our values and vision and expectations.

Master business theoretician Jim Collins discusses this kind of resourceful thinking in his recent bestseller, Great by Choice. Collins argues that enduring systems (be they giant companies or institutions like North Carolina’s workers’ compensation) can be shaped and molded most effectively through a process that he calls “Fire Bullets, then Cannonballs.” In other words, conduct small little experiments and try to reach your goals (bullets). Once you are able to “connect” with the bullets, then you fire a cannonball after the bullets to get a massive effect.

This approach doesn’t guarantee success, but it makes success much more likely.

More Web Resources:

Fire bullet, then cannonballs

Small Shift Yields Massive Results Over Time

Change Takes Time… Or Does It? North Carolina Workers’ Compensation Transformation

February 13, 2012, by Michael A. DeMayo

If you are sick or injured – or if someone you love and care about needs North Carolina Workers’ Compensation – then you probably fear that you’re “in this” for the long haul. The problems with your health, finances, and career situation are not going to go away overnight. So you better get used to them. It’s going to be a long, hard grind. It’s going to take months or maybe even years.

Or perhaps positive change can come swifter than you realize!

That may sound like a pollyannaish statement. After all, many workers’ comp and workplace injuries are anything but simple to manage. In fact, somebody might even take affront to the suggestion that your injury or illness could be easily resolved. There is a subtlety here. Workers’ comp problems can last a long time and can lead to the “grind” we talked about earlier.

At the same time, however, when change happens, if often happens blindingly quickly. Ask famous writers, celebrities, and politicians about how they succeeded. You will come across a surprising pattern. Often, a person struggles for years, even decades, before a “lucky break” changes everything. Most people think in terms of “how can I make that lucky break happen for me?” For instance, they will try to win the lottery or hope for some other windfall.

But this way of thinking about your problems may not be particularly useful. In fact, the “lucky breaks” and the “swift changes” that follow do not occur spontaneously. They are nurtured and prepared by years of practice and – by consistently making small positive decisions and changes to behavior.

Once there is enough positive momentum going on, efforts can catch fire rapidly. It’s kind of like lighting a match. If you rub the match against the surface nothing will happen. As you rub faster and faster – still nothing. But once you hit some kind of a tipping point – FWOOM – the match suddenly bursts into flame and releases massive amounts of heat.

Likewise, so goes the transition from struggle to success. You struggle, struggle, struggle. Then one day, you “catch fire” and success seems inevitable instead of a distant dream.

The moral here is two-fold:

1. Avoid thinking in terms of “grand, one time fixes” to your North Carolina workers’ compensation problems.

Single decisions that you make – single behaviors or habits or thoughts that you have – are probably far less crucial than your overall habits and rituals. Instead of focusing on wiping out your problems with a single “smart decision” or a one-time phone call with a mentor, focus on winning the marathon.

2. Change, when it happens, can be swift and sudden.

For instance, say that you’ve lost the ability to walk effectively due to a knee injury you contracted at work. You might go through rehab for six to eight months, during which time you slowly but surely regain some capacity in your knee. Then one day, you notice that your knee “feels fine” and you’ve totally regained function. It took the six to eight months of rehab to make the healing happen. But once it did happen, it happened quickly.

Begin the path of good habits, good relationships, and positive outcomes by connecting with a North Carolina workers’ compensation law firm.

More Web Resources:

The Revolution, When it Comes, is Often Swift

Tipping Point

Unleashing the Massive Potential of the North Carolina Workers’ Compensation System

February 11, 2012, by Michael A. DeMayo

The North Carolina workers’ compensation system, like any large, bureaucratic institution, contains significant slack… as well as lots of potential.

In spite of last year’s legislative overhaul of the system, most lawyers, insurers, employers, and other interested parties agree that the system still contains a lot of “slack” – a lot of places where it could be reformed and improved. Likewise, the system also contains significant potential. For instance, with better diagnostic procedures, improved communications between insurers, hospitals and doctors; more equitable rules for employers and workplace safety instructions, who knows how much more “horse power” we could get out of the system than we currently get?

The million dollar question is: how do we extract more value from the resources that we already have in place?

The answer is: there are a thousand and one ways we could unlock the potential.

To find “win-win” outcomes, however, we’re going to need a little creativity and coordination. We need to encourage “what if” thinking and collaborative brainstorming among interested parties. Imagine, for instance, what might happen if we got insurance company representatives, business owners, and labor leaders together to “blue sky” solutions to their problems.

Unfortunately, our system is highly politicized. We tend to see counterparts as adversaries instead of as partners. There is a significant trust deficit, in other words, that’s probably preventing interested parties from talking through their needs and problems. Thus, a key challenge for anyone interested in North Carolina workers’ compensation reform (or reform of any aspect of North Carolina governance, for that matter) is the challenge of how to develop and nurture trust. What can we do to break out of our old ways of interacting, judging and blaming and manipulating one another?

Obviously, this single blog post cannot begin to tackle these monumental, existential questions. But we need to ask these questions, again and again, until we get better answers.

The point is: we have so much latent potential. Insurance companies, business owners, employees, North Carolina workers’ compensation law firms, and other interested parties can all achieve so much more. Our challenge is really a challenge of empathy. How can we start to listen to one another and work towards mutual goals – “win-win” solutions? What can we do to move beyond seeing one another as enemies or antagonists and begin to see one another as allies, fighting a noble cause together?

More Web Resources:

All it Takes is 10%

An Empathy Revolution?

Being a Spouse of Someone on North Carolina Workers’ Compensation: Part 2 – Solutions

January 31, 2012, by Michael A. DeMayo

In a post earlier this week, we discussed how spouses of North Carolina workers’ compensation beneficiaries (or want-to-be beneficiaries) are often subject to stress, overwhelm, and sudden surges of responsibility. Whether you’re a secondary family earner now charged with the burden of working more hours while simultaneously caring for your sick or injured spouse, or you are a partner who is confused about the sudden and dramatic negative changes in your sick/injured loved one’s behavior and attitude, you need actionable solutions.

Here are some principles to help you solve your problems and get the help you need.

1.    Behavior/attitudinal shifts are often just the tip of the iceberg.

Whether you notice that you are more moody, your spouse is more depressed, or your teenagers or even your family dog is acting “funny,” you’re probably only paying attention to the tip of the iceberg. You need to probe deeper to find out the root cause of what’s really troubling your family and what’s really pulling everyone’s chain.

One interesting way to get at the root cause is to use the theory of constraints. Basically, you take the most prominent issue at hand and you drill down to the root cause by asking “why?” multiple times. For instance, you may make an observation like: “My sick husband is staying in his room way too much and refusing to help with chores around the house, even though he is physically capable of doing so.” You then ask why this is the case. Your answer might be that he is depressed because he’s unable to provide for his family. You then ask WHY he might be depressed about being unable to provide for his family. Your second answer might be because he values being productive and contributing to his family’s welfare.

Drilling down this way helps you discover the root cause of your problems, and it can also be a wonderful way to get back in touch with your compassionate side, if you’ve been feeling exasperated. After all, take a look at our theoretical example. Just asking “why” two times has led us from a rather despicable-seeming behavior to a noble and valiant root cause of that behavior.

2.    Consider the fact that the problem might be medical/biochemical.

Especially if your injured spouse was hurt due to chemical exposure or a head injury, the shift in behavior or attitude might have nothing to do with the psychology and everything to do with physiology and neurology. If you suspect anything along those lines, seek immediate medical attention.

3.    Make your life simple by connecting with resources to solve your problems.

Now is the time to lean on friends and family members to help with the simple chores that are giving you stress. Now is the time to get in touch with financial planners to help you and your family reconcile with your new financial reality. If you’ve been having trouble with your benefits, now is the time to connect with a North Carolina workers’ compensation law firm to identify best practices and protect your rights under the law.

More Web Resources:

Theory of Constraints – The Current Reality Tree

Is the Change in Behavior Psychological or Physical?

Depressed by the State of Your North Carolina Workers’ Compensation Case?

January 28, 2012, by Michael A. DeMayo

You have been struggling long and mightily with your North Carolina workers’ compensation case.

•    Perhaps you suffered a slip and fall at a machining plant facility in Raleigh a year-and-a-half ago, and you’re still managing a “bum” leg and knee.
•    Maybe your spouse suffered a traumatic brain injury after he inhaled residue of an explosive fire in his North Carolina car crash.
•    As if the accident or event wasn’t disturbing enough, you have since had to deal with insurance company shenanigans, bureaucratic incompetence, and a totally uncooperative employer.
•    Meanwhile, you need to sustain your focus on getting adequate compensation while dealing with all of life’s other challenges, such as raising your family, managing your dwindling finances, and dealing with the personal drama in your life.

It’s not surprising that many people in the throes of North Carolina workers’ compensation struggle also suffer from depression, anxiety, and fatigue.

There is no easy fix. However, probably just hearing all of your problems laid out like this makes you feel a little bit relieved. In other words, now you know that that sense of depression and overwhelm has a real source: there are real-world, root causes of your discontent.

On the other hand, just labeling the problem is not going to dispatch it!

To that end, here are three tools useful for wrangling with life’s uncertainties, meeting financial and organizational challenges, and cultivating the inner resources necessary to see your case to a positive conclusion:

1. Check out David Allen’s book Getting Things Done

Widely hailed as the most respected “productivity guru” of the twenty-first century (by the likes of Time magazine, Wired, and other big publications), Allen teaches a philosophy of personal management that involves identifying “what’s true now” in your life. GTD uses sophisticated processes to help you manage everything from clearing your email inboxes to codifying and reviewing your purpose on the planet.

2. Practice mindfulness meditation

Powerful scientific research now shows that regular meditators (30 to 45 minutes a day) experience a profound reduction in stress, increase their general level of happiness, and enjoy other health and wellness improvements.

3. Connect with a North Carolina workers’ compensation law firm.

Your workers’ comp case will almost certainly be less overwhelming and terrifying if you have the appropriate team to guide you, help you make the right choices, and avoid the mishaps and false beliefs that hamper so many hurt and sick workers out there.

More Web Resources:

Summary of Research on the Benefits of Meditation

How to Get Started with Getting Things Done

Being a Spouse of Someone on North Carolina Workers’ Compensation

January 24, 2012, by Michael A. DeMayo

This North Carolina workers’ compensation blog often focuses on the needs, concerns, and fears of hurt and sick workers, and we will continue to surface and address the obstacles that hold workers back.

But most workers don’t operate in a vacuum.

They rely on friends and family members to nurture them, guide them, administer medical care, and, occasionally, financially support them. Many family members of beneficiaries (or would-be beneficiaries) have powerful concerns of their own that may not be getting addressed effectively. In a two-part blog series, we’re going to talk about what it’s like to be the spouse or partner of someone on North Carolina workers’ compensation. We will provide tips, resources, and strategies for you to manage your family’s crisis more effectively and compassionately.

Examples of why being a spouse of someone on workers’ comp can be so difficult:

1.    Sudden temperament changes.

When someone gets hurt or sick at work, everything changes all at once. A confident, proud, and supportive husband can “turn on a dime” and start acting ungrateful and even abusive. The cause of this Dr. Jekyll to Mr. Hyde transformation might be the injury itself, or it might be the psychological trauma of the injury. If your husband was exposed to a nasty chemical slurry at his factory, for instance, the chemicals might have had neurological effects that altered his brain.

2.    Sudden shift of family responsibilities.

Perhaps your wife was the major wage earner for your family. But she suffered severe chronic repetitive stress injury due to her office work. Now she is unable to provide a paycheck for the family. AND she is also unable to offer help with child care and chores around the house. The whirlwind shifting of family roles stresses everyone in the family, including the children.

3.    The chaos of the transition, in and of itself, creates family strife.

In the wake of a workplace injury or illness, you may be shocked and dismayed to discover that your children are fighting more or getting into more trouble at school. Perhaps you or your spouse is getting sick more often. Chaos and constant change can disrupt even the most capable and level-headed family members. Moreover, you may not know where all of these hazards are “coming from.” It may feel like you’ve just hit a jackpot of bad luck. But instability, in and of itself, is often enough to hamper immune systems, challenge even highly functional relationships, and even lead to biochemical and hormonal changes.

If you or someone in your family needs help with a workers’ comp issue – dealing with an insurance company that’s not playing fair, fighting back against a callous employer, etc. – you need stability, guidance, and a return to control. A North Carolina workers’ compensation law firm will help you put the pieces together and get back on track.

More Web Resources:

How Instability In and Of Itself, Creates Stress

Being a Spouse of Someone Who is Injured

Strategy for Avoiding Re-injury after Return from North Carolina Workers’ Compensation

January 11, 2012, by Michael A. DeMayo

If you got sick or injured at work – whether you typed your way to carpal tunnel syndrome working an executive job in Raleigh’s Research Triangle or you screwed up your lower back engaging in agricultural work out in the far west of the state – you likely need North Carolina workers’ compensation benefits to pay for your damages and medical expenses (and possibly more) while you get treated and go through rehab.

The process of obtaining these benefits can be complicated and – it’s easy to get struck in red tape, tripped up by insurance company nonsense, and even challenged by your company. This is why many claimants often benefit greatly from talking with North Carolina workers’ compensation law firm.

But irrespective of your legal and medical struggles, the time will come (hopefully) when you will heal well enough to return to work in some capacity.

This can be a dangerous time, indeed.

After all, stereotypes of North Carolina workers’ compensation beneficiaries to the contrary, most injured workers desperately want to get back to being productive. You might be tempted (or even pressured) to stretch beyond your physical capacity. If you push yourself too hard after your injury, you risk re-injury, new injuries, and other setbacks – physical, emotional, and financial – which may make your journey infinitely harder.

How do you know, if you are on the verge of re-injury?

This is an important question, and many hurt and injured workers don’t pay enough attention to it. After all, when we “push ourselves” we often do subconsciously. To catch overexertion in the process requires tremendous concentration and mindfulness.

But there is a shortcut. You could journal your work experience. Every day after you come home from work, discuss your work day in detail in your journal. Pay attention to how you felt before, during, and after a particularly strenuous task. Did the tasks stress your injury? Did you “feel it” hours or days after exertion? The more you analyze how specific actions impact your healing, the more effectively you “catch” and prevent problem activities. As any successful doctor or healer will tell you, the best healing comes with the most accurate knowledge. Take the time – it could be only 5 to 10 minutes a day – to jot down your work and pain experiences. You might find it invaluable not only as a tool to prevent re-injury, but also as a means to solve other nagging problems in your life.

For help with a specific claims issue, connect with a North Carolina Workers’ Compensation law firm.

More Web Resources:

Becoming More Mindful of Unconscious Habits

The Perils of Re-Injury

A North Carolina Workers’ Compensation Case that will get you Sitting Up Straight in your Chair

November 28, 2011, by Michael A. DeMayo

Often, North Carolina workers’ compensation cases discussed on the blogosphere and elsewhere revolve around relatively “dry” issues, such as the minute, discrete meanings of definitions or jurisdictions. A hot-button case out of Las Vegas, however, will almost definitely have you sitting up in your chair:

Here is the scoop, according to the Las Vegas Sun.

Last week, the Nevada Supreme Court ruled in the case of Gary Mogg, an employee for Fitzgeralds Casino Hotel assigned to monitor over three dozen television screens, acting in the capacity of “eye in the sky.” One day, in January 2008, Mogg made the seemingly innocuous decision to put his feet up on his desk. Lo and behold, he lost his balance and tipped over and severely hurt himself. Mogg claimed that the chair was defective and that he should be entitled to workers’ comp. The Casino, however, suggested that there was “implied prohibition” that prevented him from doing things like putting his feet up on his desk.

The courts have gone back and forth over whether this implied prohibition existed or not. Last week, the Nevada Supreme Court actually weighed in on the matter, ruling that “there was insufficient evidence for Gary Mogg…to qualify for industrial insurance payments.”

Reaction from the blogosphere was a bit sarcastic. One commenter, writing under the handle of BChap, wrote: “I am not of the opinion that this man should be compensated for this accident. However, if the resort is going to allow this individual to return to work, the employer should be sensitive to his medical needs and workplace safety. Maybe one of those apparatus’ that women utilize at the doctor’s office where the patient puts her feet up in the stirrups [should be installed for him.]”

If you or someone you care about has recently been hurt or made ill at work, you likely worry about having to endure this kind of sarcasm at your expense. To protect yourself and to ensure that you are treated justly not only by your employer and insurance companies but also by the system as a whole, connect immediately with a qualified North Carolina workers’ compensation law firm.

More Resources:

Nevada Supreme Court rules in “feet up on the desk” case

North Carolina Worker’s Compensation: Dealing with Scary Setbacks

November 18, 2011, by Michael A. DeMayo

After a serious workplace injury or illness, you worked extremely hard to obtain North Carolina workers’ compensation benefits and stabilize your medical condition.

Unfortunately, your quest to heal has been anything but linear. Perhaps you initially suffered some kind of insult to your musculoskeletal system – severe carpal tunnel syndrome, for instance, brought on by working a desk job somewhere in the Research Triangle – but your diagnosis got complicated, after you noticed that the numbness and tingling sensations extended beyond the afflicted area. Alternatively, perhaps you suffered spinal damage during a car crash while on a work delivery, and the extent of the nerve damage has only recently manifested, leaving both you and your doctors relatively depressed about your prognosis.

Setbacks with your North Carolina workers’ compensation recovery are not exclusively medical.

You might experience psychological setbacks, such as depression, anxiety, frustration, and loss of self-confidence. You might simultaneously feel financial setbacks, as you are compelled to pay for complicated, extensive treatment and rehab – all while making do with a reduced income stream. What’s worse, the various workers’ comp injury/illness-related stresses in your life can play off of one another, provoking a kind of a downward spiral. For instance, in your more agitated, anxious state, you may hold your body tighter and experience higher cortisol levels, which can in turn exacerbate the musculoskeletal damage you suffered at work.

Repairing physical, psychological, and financial damage is no small task, even for the well prepared. While hurt and injured workers can make significant progress by working with a reputable North Carolina workers’ compensation law firm, you still could face some pretty profound hurdles to long-term wellness.

It’s tempting to try to “deal with” all these setbacks at once, but this approach can also be discouraging. Instead, make an attempt to incorporate small, positive changes in your life, behaviors, and perspective. Just getting your e-mail under control, for instance, can restore a modicum of control and help you manage your setbacks in a more thoughtful, less reactive way.

Also, remember that even though your injury or illness might have taken just a second or even a fraction of a second to develop, doesn’t mean that you can solve the situation in a lightning-quick fashion. Instead, keep your eye on the “long road of recovery,” accept your reality for what it is, and begin to make progress, step-by-step, to move beyond the setbacks you encountered and rebuild your life, career, health, and future.

More Web Resources:

Small Positive Changes Really Add Up

Setbacks are More Common than You Think

Small Changes That Can Make a Big Difference to Your North Carolina Workers’ Compensation Journey

November 16, 2011, by Michael A. DeMayo

In a recent blog post, we discussed how many beneficiaries (or would-be beneficiaries) on North Carolina workers’ compensation struggle with setbacks in multiple arenas, including medical, financial, emotional, logistical, and social.

To manage these setbacks, you might find it helpful to adopt proven strategies and tactics to keep yourself better organized, more in control of your life, more relaxed, and more resilient.

This blog post cannot cover every positive behavior or beneficial scheduling strategy. However, it hopefully can encourage you to take the process of self improvement more seriously. Here are a few small but effective “good habits” to inculcate to relieve the stress of your North Carolina workers’ compensation journey.

• Get into the habit of keeping your e-mail inbox “at zero” – try out productivity guru David Allen’s GTD system for controlling e-mail (see link at the bottom of the page).

• Spend more time and energy thinking through your problems instead of acting impulsively to solve them. Do the mental work of clarifying an ideal outcome, assessing your “on the ground reality,” and brainstorming ideas to move from your present reality to your idealized future in an effective, sure-fire, cheap, and easy way. In other words, seek to break out of the habit of “acting before thinking.”

• Seek help and outside input. It’s often very difficult for victims of workplace injuries or accidents to ask for help, because victims already feel like their pride and autonomy have been compromised. Consciously break through that barrier and get help from friends, colleagues, family members, and outside resources, like a competent North Carolina workers’ compensation law firm.

• Test “catastrophic thinking.” When we get hurt or injured – when our welfare, health, social status, etc., are threatened by events or by other people – we have a tendency to imagine worst-case, catastrophic outcomes. This is a normal, human thinking, and it’s not necessarily deleterious. In fact, it can be helpful to be vigilant, depending on the situation. However, we always want to test the reality of our thoughts – especially thoughts that agitate us, keep us from sleeping, or scare us into spending hours on the Internet searching for a description and diagnosis of our symptoms.

• Thinking realistically is different from being a pollyanna. You don’t want to ignore dangerous symptoms, be they indicators of medical, financial, or psychological problems. On the other hand, we also want to detach our emotions and fears from our thoughts and seek to see them with a clear, objective lens.

• How do you cultivate this kind of clear-headed thinking? Some experts recommend engaging in daily meditative practice, such as mindful mediation, concentrated prayer, or some other exercise that enhances focus and helps you avoid getting sucked up into catastrophic thinking.

More Web Resources:

The Perils of Catastrophic Thinking

David Allen’s System for Controlling E-mail

North Carolina Workers’ Compensation – Internet Info Overload (Part II)

November 9, 2011, by Michael A. DeMayo

In Part I of our series on how internet-based “info overload” can make the quest for North Carolina workers’ compensation more stressful, we defined an underlying problem that leads to frustration and anger. Specifically, we discussed how researching North Carolina workers’ compensation related topics online can make even the most organized, purpose-driven researcher slightly mad. And we also talked about how the solution to the problem often involves outsourcing your researching activities to a better-equipped partner, such as a North Carolina workers’ compensation law firm.

In this post, we are going to go bit deeper. We are going to ask the question: Why does all the researching make us nuts?

The answer is partly related to the “uncertainty factor.” In other words, when you research a lot online, you may actually learn quite a bit of useful information. Theoretically, this information should make your journey toward financial recovery and physical healing faster, safer, and more certain. But in practice, we often leave our research feeling more overwhelmed than ever.

The reason is not that we’ve learned too little – or even that our information is “bad” – instead we’ve learned too much!

You can see this phenomenon at work in medical students. When a young, would-be doctor is trained, he or she often learns about all sorts of different ways the human body can go wrong. Theoretically, this powerful medical knowledge should empower people. In practice, however, often the new knowledge makes med students anxious and despairing. Why? Because the med students come to fear they have all the different diseases they study. So they have gone from a state of blissful ignorance to a state of increased knowledge and increased anxiety.

This is probably going on with web searchers looking for answers about workers’ compensation. At first, you’re blissfully unaware of the potential problems – and also what you “should” be doing about them. By the time you finish researching, you realize just how “far behind” you are. This isn’t to say that ignorance will remain bliss forever. But it reinforces the earlier lesson that the key to digging out of this rabbit hole is to connect with reputable, experienced partners, who can answer your questions and help make the system work for you.

More Web Resources:

Med students think they have every disease

Increased knowledge leads to increased anxiety

Tragic North Carolina Car Accident Claims Life of a Child on Go-Kart

November 6, 2011, by Michael A. DeMayo

Last Tuesday, 6-year-old boy from Duplin County was killed in a horrific North Carolina car accident on NC-111 in Chinquapin. The AP reports that the fatal North Carolina car accident occurred around 4 PM. According to the news report: “authorities’ said the boy was riding beside his older brother, who was driving a four-wheeler…the boy apparently didn’t see the oncoming vehicle and pulled out into the road.” http://www.northcarolinainjurylawyerblog.com/cgi-bin/mt.cgi?__mode=view&_type=entry&id=119145&blog_id=423

According to a local station, WITN, the 6-year-old, who attended Chinquapin Elementary School, was hit by the secretary of his school.

This horrendous tragedy strikes an emotional chord in anyone who has cared for young children. In many ways, this is every parent’s worst fear come true, and we can only hope that the family of the boy receives compassion, empathetic attention, and good healing.

Can the North Carolina car accident prevention community draw any lessons from this sad case?

Without probing into the details of what happened, it’s difficult to extrapolate. However, the report does highlight, once again, how tragedies can happen even under close adult scrutiny. Young children are constantly testing the limits of their physical environment, and they may not be fully aware of the risks inherent in their activities until too late.

While caretakers can (and probably should) do more to monitor children’s behavior and erect safe, protective areas for kids to play (without serious consequences), there are only so many strategies and tactics you can deploy to protect yourself against the chaos of life.

All that said, if you or someone your care about has been hurt in a North Carolina car accident, you may be able to avail yourself of powerful resources to get compensation for injuries, medical care, and more. A respectable and experienced North Carolina car crash law firm can help you understand your rights and what to do next.

More Web Resources:

6-year-old boy dies in a go-kart crash

Go-kart tragedy in Chinquapin

Business Leaders Sure Love North Carolina Workers’ Compensation Reforms…But Do the Rest of Us?

November 2, 2011, by Michael A. DeMayo

An October 20 AP article reports that entrepreneurs, corporations, and other free enterprise groups are considerably satisfied with the 2011 North Carolina workers’ compensation reforms.

What about the rest of us?

Before we delve into the point/counterpoint, let’s quickly review the findings of a North Carolina Free Enterprise Foundation Survey. The group found that “66% of [NC] senate members consistently support [pro-business] viewpoints, compared to 42% two years ago. In the house, it grew from 49% to 61%.”

The legislature has had a busy 2011. In addition to changing the North Carolina workers’ compensation rules, lawmakers altered medical liability litigation processes and also changed the rules by which local governments can provide high-speed internet.

That the General Assembly has become more “business friendly” should not surprise anyone; Republicans took control of the body in the 2010 elections, and Republicans, in general, tend to side with free enterprise advocates.

Notwithstanding, obviously, many lawmakers seem pretty excited with the changes and pleased with themselves for passing them. But are these changes really creating fairness in the system, saving money, and fixing the long-term structural problems which have bedeviled the workers’ comp system and other similar institutions?

Part of the problem with assessing the changes is that the North Carolina workers’ compensation reforms did not occur in a vacuum. They occurred amidst a period of tumultuous change, both in the state and on the national stage. Thus, if, in the wake of the reforms, the state witnesses business growth, favorable changes to employee health, etcetera, one cannot conclude that the changes in the law caused or even contributed to the positive effects.

Of course, likewise, if what follows during the next several years is less than ideal, for businesses, employees, and insurance companies, and one should hesitate before pinning blame on the workers’ comp reforms.

The law is, in many ways, a subset of a larger, much more complicated dynamic system. From a strictly scientific perspective, it may be nearly impossible to effectively “suss out” how small reforms to various laws ultimately redound to affect things like the regional business climate or the relative health and well being of workers.

But that’s all a little heady, especially if you are a hurt or injured worker who needs guidance through the system. A North Carolina workers’ compensation law firm can help you understand your rights and responsibilities and advocate for yourself successfully.

More Web Resources:

North Carolina free enterprise foundation

NC general assembly is more business friendly?

Curious Case Out of Virginia May Have Bearing for North Carolina Workers’ Compensation

October 12, 2011, by Michael A. DeMayo

The Washington Times has reported on a relatively minor workers’ comp case in Virginia that may ultimately have bearing – perhaps substantial bearing – on North Carolina workers’ compensation law.

Why would a struggle over a mere $4,000 workers’ comp award have national implications?

Simply put, because the case pertains to whether professionals injured in cell phone related automobile accidents should be reimbursed by workers’ comp. The debate is controversial, emotionally charged, and interesting. Before we examine the broader implications, let’s take a look at the specifics of this case.

Donna Turpin was a hospice nurse on call late one night in November 2009, when she received a call on her cell phone, which was tucked into her uniform. Distracted by the call, Ms. Turpin drove off the road and hit an embankment. She suffered some injuries and damage to her vehicle, but it was otherwise a minor incident.

Should Ms. Turpin be entitled to workers’ comp, since her employer knew to contact her via her cell phone if the employer-provided pager did not work? According to testimony, she had responded to 12 pages or calls earlier that same day. Ms. Turpin testified that she was “programmed” to tune into her beeper and cell phone to answer medical or hospice emergencies. Did it matter whether the message was work related or not? The judge decided that, in this case, it did not.


However, the judge’s ruling had some nuance: “the mere possibility that a call on a cell phone might originate from an employer does not make any injury that occurs while the employee attempts to respond to the call, or received call, one that arises out of employment.”

So what are the broader implications? The Washington Times report suggests that the unpublished opinion “could contribute to debates in cases involving doctors, reporters, food delivery drivers, and others whose work is tied to urgent cell phone calls.”

No doubt, in the following years, we will see a spate of circumstances similar to Ms. Turpin’s. In this case, the costs were low. Ms. Turpin only asked for $4,000 to treat her whiplash and pay for an ambulance and an emergency room visit. Fortunately, she returned to work that very weekend. But what might happen if and when a worker stops to answer a cell phone or pager and causes a catastrophic accident – perhaps one with fatalities – and seeks damages on the order of six or seven figures? We will likely see bigger headlines then, and the implications could stir up even more debate in the blogosphere.

The takeaway is that hurt workers need to examine and understand their legal rights. A North Carolina workers’ compensation law firm can help you make sense of what happened to you and determine how and whether to pursue a case against an insurer or other entity.

More Web Resources:

Workers’ Comp Case Upheld in Cell Phone Related Crash

Nurse Injured While Glancing at Cell Phone Due Workers’ Comp

North Carolina Workers’ Compensation: Unsupportive Spouses – What to Do?

September 28, 2011, by Michael A. DeMayo

North Carolina workers’ compensation beneficiaries often fight battles on multiple fronts.

You fight with insurance companies to make sure they make good on benefits and pay you on time. You fight with employers – or even your employer’s parent company – to get fair and just treatment. You fight with your doctors and medical staff to ensure that you get adequate care, answers to your questions, and the right medication and rehabilitation. You may even fight with random strangers on the street, who sadly and inaccurately believe that North Carolina workers’ compensation is only for people who want to “leech off the system.” You also fight with your own body, to try to heal it as quickly as possible.

At the end of all that fighting, you are likely exhausted. The last thing you want to do is fight with friends and allies – particularly your spouse or partner.

Unfortunately, when you are hurt or injured, your entire family may become stressed. First of all, you may temporarily lose an income stream. Second, you may need significant medical care. Third, you may need logistical support. Fourth, your partner or spouse may lose out on a critical ally to help with child care. Fifth, any big change – good, bad, positive, or neutral – temporarily increases stress. Think about the last time you moved offices, started a new job, etc.

All those stresses would challenge even the most perfect relationship. And most of us do not have perfect relationships. So the stresses will likely push on the fault lines in your relationship that have already been giving you trouble.

So how do you break the cycle? How do you find peace, protect your spouse’s needs and also protect your own needs in your relationship?

There is no quick, snappy answer here. But taking small but certain steps toward resolving some of your uncertainty, frustration, and stress will relieve the burdens on your family and could possibly benefit your relationship. As the old saying goes, “a rising tide lifts all ships.”

So how do you “raise the tide” and make your life less stressful, fretful, and uncertain?

Here are five solutions:

1. Connect with a reputable North Carolina workers’ compensation law firm to get answers to burning questions about your situation.

2. Practice 15 minutes of mindfulness meditation (focusing on “just the breath”) every day.

3. Write down “best-case scenario” outcomes for your workers’ comp case and read them aloud at least twice a day.

4. Regularly re-read the serenity prayer.

5. Improve your diet to reduce stress and medical problems by limiting your consumption of sugar – particularly liquid sugar.

More web resources:

The serenity prayer

A rising tide lifts all ships

4 Rules of Thumb to Keep Track of North Carolina Workers’ Compensation Communications

September 26, 2011, by Michael A. DeMayo

As regular readers of this blog know, the quest for a successful resolution to a North Carolina workers’ compensation issue can take months, require significant mental and logistical energy, and lead to profound challenges as well as surprising opportunities. To make the best progress, you should keep a clean, coherent, private, and ideally “backed up” record of your experience in the North Carolina workers’ compensation system.

To that end, here are several “rules of thumb” to maintain order in your records, safeguard critical information, protect evidence, and take action to spend less time fretting over your workers’ comp case and more time rebuilding your body, life, and vocational skills.

1. Collect anything that might be relevant to your North Carolina workers’ compensation case.

This “anything” could include medical assessments, transcripts of conversations you’ve had with insurance companies, a journal of thoughts and feelings about your injuries, receipts for medical care, and records of your conversations with friends, associates, and colleagues. Basically, if there is even a slim chance this information might be useful or relevant, write it down.

2. Collect everything in one place.

Create a folder to store all requisite documents, transcripts, etc. Don’t let materials get scattered all over the place in various piles around your office, desk, etc.

3. Make backups and secure potentially sensitive materials.

Use electronic data backup solutions, third-party data security management technologies, etc. Consider keeping certain documents, data, recordings, computer files, etc., stashed in a safe or lock box. Make copies of important information that might get lost.

4. Keep a running list of all your “active” workers’ compensation projects, along with the “next actions” associated with each project.

Productivity guru David Allen considers a “project” anything that needs to get done that takes more than one step to do. According to Allen’s methodology, ideally, you want to have a running list of all your projects – with an ideal outcome associated with each one of them. You also want to create a separate list of specific, concrete options associated with your projects. So, if one of your projects is “retain the services of a North Carolina workers’ compensation law firm,” the next action associated with that item might be “R&D firms online and talk to friends and colleagues for their recommendations.”

More web resources:

David Allen’s “Getting Things Done” System

Tools, Tricks and Traps of Organizing

Don’t Get Sicker! – Possibly the Most Important Lesson a North Carolina Workers’ Compensation Beneficiary Can Learn

September 12, 2011, by Michael A. DeMayo

Doctors have their Hippocratic Oath: “First, do no harm.” North Carolina workers’ compensation beneficiaries should also have an oath along those lines: “First, don’t make your medical situation worse.”

This advice should probably go without saying. Obviously, no one wants to get sick. And once we are sick, we generally want to do everything we can to get better – and quickly.

But there is a big gulf between believing that good care should be applied and living a healthy lifestyle, even if you’re injured or sick.

In a twisted version of the idea “the rich get richer and the poor get poorer,” often, the “sick get sicker.” In other words, once you already have an illness or injury, you become vulnerable to all sorts of medical and physical problems that you were previously invulnerable to.

For instance, say you broke your leg in an industrial plant, after your foot caught in an unmarked rut. Now, not only must you deal with the broken leg and all the complications the injury has created, but you also must protect yourself from favoring the other leg too much and causing wear and tear on the other leg. Your immune system could also be compromised by an injury/illness, making you susceptible to things like the flu or infections. And so on.

Once you get sicker and sicker, the situation becomes a vicious cycle. Hurt and sick workers often develop a mindset that “I am never going to get better,” which perpetuates/exacerbates the cycle. At some point, you need to break the cycle and start building toward “healthier and healthier.”

Obviously, one key to do that is great medical care – a proper, complete diagnosis; effective, compassionate, thorough medical treatment; the right medicines; the right diet; the right kind of exercises, and rehab plan, etc. You also may need to reprogram how you think about your health and make conscious choices to stop engaging in practices that you know are destructive but which you could “get away with” back when you were healthy. Practices like smoking cigarettes or cigarillos, “pushing yourself hard” as a weekend warrior in a volleyball or touch football league, or binging on root beer floats.

When you treat your body and mind with compassion – and with good care – you might be surprised at how quickly you are able to spring back from your injury/illness and take on the world again.

Connect with a North Carolina workers’ compensation law firm.

More web resources:

Breaking Free from Your Cigarette Addiction.

Breaking Free from Your Sugar Addiction.

The “Too Much Too Soon” Problem Part 2: What North Carolina Workers’ Compensation Beneficiaries Can Do to Protect Themselves from Overwork

September 5, 2011, by Michael A. DeMayo

In Part 1 of our series on how “too much too soon” can devastate North Carolina workers’ compensation beneficiaries, we defined this often misunderstood problem. When hurt and sick workers feel an obligation to “get back out there” and return to work early to make ends meet, they can suffer reinjury, other accidents, and psychological setbacks.

In the second part, we are going to talk about what North Carolina workers’ compensation beneficiaries and their family members can do to “outthink” this tendency to want to overwork.

Here are three ideas:

• Set concrete, doable goals for your medical and vocational recovery and work toward them.

As the tired (but still true!) old adage goes: “The journey of a thousand miles begins with a single step.” As long as the hurt or sick worker feels like he or she is making progress toward a better future, he or she might avoid straining or taking on too much too soon. But success must be clearly defined. Make success as quantifiable as possible, so that working toward it can be more like playing a video game than like running a marathon toward an ever-elusive and receding finish line. For instance, maybe one goal could be to regain the ability to walk without crutches two months faster than your doctor says you will be able to.

• Get help.

You are proud and strong worker, and the thought of having to turn to other people – such as a wife or spouse, family members, or public assistance – may seem less than palatable. But now is not the time for foolish pride. Seek out and utilize other sources of help to take care of the physical tasks that you can’t manage right now.

• Get good legal assistance to reduce uncertainty.

The more “loose ends” in your life, the more you will feel stressed and desperate to “take action” to consolidate and organize the chaos that’s found its way into your life since the injury or accident. Talk to a North Carolina workers’ compensation law firm to understand how you can leverage the law and other resources to solve the nagging crises that have been keeping you up at night and stressing your pocket book.

More Web Resources:

The journey of a thousand miles begins with a single step

Importance of quantifying your goals

Beyond North Carolina Workers’ Compensation: Tapping into Hidden Strengths to Reboot Your Business and Financial Life

August 29, 2011, by Michael A. DeMayo

As a North Carolina workers’ compensation beneficiary (or someone who wants to become a beneficiary), you’re likely in a lot of pain right now.

Not only are you suffering from – hopefully recovering from – a serious workplace injury or illness, but you also face imminent financial challenges. Since so much bad news has come your way recently, you might be focused on what you lack in your life as opposed to what you can gain from this experience. This blog post will attempt to begin the process of turning around your perspective on the whole situation – to see that your whole North Carolina workers’ compensation situation not just as a stop gap for pain, but as an opportunity for change.

For instance, your injury or illness might mean that you cannot go back to the work you used to do and love. Now, you might be able to recover with the right therapy, medical help, and other resources, and return to your old job. But you might alternatively think about novel ways to utilize your knowledge, skills, and passions to change your career path within your industry or change industries altogether.

For instance, if you were hurt in a welding accident, you might not be able to go back to doing what you did before. But you might start your own welding company – or work in the front office of someone else’s welding company – earning more money, working fewer hours, and utilizing your experience in the field to help up-and-comers.

Sounds pretty good, doesn’t it?

Alternatively, you can go on a journey of self exploration, rediscover old skills, tools, and passions you used to have, and exploit those to earn money. In other words, what might have been a disability in one industry — such as your loss of your ability to bend your knees — might be completely irrelevant in another industry or in another part of your current industry.

Of course, identifying these opportunities is often easier in theory than it is in practice, especially if you are in a down mood or if you have never gone through career retraining.

But hopefully, just by recognizing that these options may be possible for you – as the saying goes, every cloud has a silver lining – you might feel more hopeful.

There is no need to go through this struggle on your own. A North Carolina workers’ compensation law firm can help you deal with the practical issues, nuts and bolts logistics, and legal questions to keep you focused on healing, regenerating your career, rebuilding your finances, and restoring hope and confidence.

More Web Resources:

Universe is Abundant?

Reboot Your Career

Budgeting Right: How to Maximize Your North Carolina Workers’ Compensation Benefits

August 16, 2011, by Michael A. DeMayo

Perhaps you’ve received North Carolina workers’ compensation benefits after a long, hard fight. Or you may be just beginning the process, researching your options, interviewing attorneys at various North Carolina workers’ compensation law firms to figure out who can help you deal with a bad faith insurance company or a boss who refuses to understand your predicament. In any case, you face a long-term challenge with your recovery – one that many people fail to recognize even exists. The challenge is this: When you subsist on a fixed income, you must “make room” in your budget for surprising, variable costs.

Fixed cost is something that you pay every month at a regular interval. For instance, your rent, your insurance premium, the parking permit for your condominium complex, etc. Variable costs change over the time. You can’t predict them exactly. For instance, your grocery bill varies from month to month, as well the amount you spend on gifts or on fun accessories, like electronics or gadgets for dad.

We are all told – we all know – that we need to budget for variable expenses carefully – to make sure that we have enough money to deal with these strange costs.

But if you apply the thinking of Nassim Taleb, author of the Black Swan, you will quickly recognize that small allotments for variable expenses may not be sufficient.

To put that in plain language: If you are on workers’ comp, and you and your spouse are only bringing in a certain amount of money a month, and you’ve “conservatively” budgeted to spend Y amount of money (where Y is less than X), then you may not be as safe as the math says you will be.

Taleb’s big insight is that shocking, unexpected events – so called “Black Swan” events – can radically throw off your financial plans.

In other words, even if you’ve budgeted carefully to save Z amount of dollars every month (where Z=X-Y), and you’ve been careful and accounted for all the variable costs we discussed above, this kind of linear, rational thinking may not save you from big “Black Swan” events. For instance, say you or your spouse develops a catastrophic medical condition or gets into an accident. Or say you have a change of heart one day and realize that your apartment is too small, and that you must, must, must move to a bigger place or your family is going to go completely insane. You take on these extra expenses that completely wreck your budget.

There is no quick and easy answer to defend against “Black Swan” events from messing up your budget. But even just knowing that they exist is a huge help in your planning. This will give you insight into the almost irreducible complexity and uncertainty of planning in the real world.

To make progress, you need different ways of thinking about planning effectively, and you want to connect with the resources that can help you solve your problems as they occur – because they will occur whether you expect them to or not. For instance, a reputable North Carolina workers’ compensation law firm can help you navigate surprising and perhaps even shocking obstacles that might get thrown in your path – such as a bad faith insurance company or an employer/boss who, out of the blue, denies that your workplace accident/injury ever took place.

More Web Resources:

Budgeting right

Black Swan

Warning for North Carolina Workers’ Compensation Beneficiaries: The Hidden Dangers of Complacency

August 11, 2011, by Michael A. DeMayo

You may be in a hard fight right now to win North Carolina workers’ compensation benefits to pay for medical and surgical bills, therapies and medications, and your family’s day-do-day expenses. The fight could be consuming a significant portion of your life, particularly if your employer has refused to cooperate or if your insurance company is giving you a hard time.

But your battle goes well beyond the struggle for North Carolina workers’ compensation benefits. It grades into struggle to rebuild your life after an accident or injury. And that means taking responsibility for your current reality, setting up a strategic course for a better direction for you and your family, and finding helpful resources.

Turning to adept resources, like an experienced North Carolina workers’ compensation law firm, is a good start. There is so much about workers’ comp law that you likely don’t know. Would be beneficiaries often make critical strategic mistakes that reduce their chances for collecting fair and just payments.

However, the battle is internal as well as external. Your struggle is not simply to collect the maximum amount of money. It’s to rebuild your life – ideally, rebuild it better than it was before the accident or illness. To that end, you will need to face down a key boogeyman: complacency. Human beings are creatures of habit. When we get into a groove – or regular routine – that routine becomes comfortable because our brains’ neuro pathways are strengthened by following that routine. In other words, you don’t have to spend time thinking about how to brush your teeth everyday because that pattern or behavior is now been hardwired into your neuropsychiatry. Likewise, when you are on benefits, the experience may seem novel and surprisingly exciting at first, but over time, as more and more benefits checks comes, you will grow somewhat accustomed to receiving your checks and – if you are not careful – you will become dependent on them.

Of course you should fight for all the money that you are owed. However, it’s never healthy to become too dependent on outside forces, particularly when the rules that govern those forces are outside of your control. As we have seen with the recent reforms to the NC workers’ comp laws, even “tried and true” realities about the system can be dismantled and reformed in the blink of any eye, and it’s out of control of any one beneficiary or even the best NC workers’ comp lawyer.

The challenge then is to protect yourself from this kind of complacency. One powerful strategic weapon to battle complacency is creating plan for your life. Spend some time reflecting on your life’s purpose and your vision for a better future. Keeping your focus there – instead of on conserving what you have now or what you might lose – will motivate you and give you the power to find resources and tools that can help you.

More Web Resources:

Resilence

Self-reliance

A Bird’s Eye Look at North Carolina Workers’ Compensation eBilling Reform: Are the Changes Worth It?

July 11, 2011, by Michael A. DeMayo

The political fracas that accompanied the recent debate (and subsequent passage) of North Carolina workers’ compensation reform drowned out a few curious and intriguing developments. Thanks to the reform – just penned into law by Governor Perdue – and a piece of legislation called the Patient Protection and Affordable Care Act (PPACA), states like NC (and the nation as a whole) are reassessing their medical billing systems.

North Carolina, for one, adopted new eBilling rules. The state joins Illinois, California, Minnesota, and Texas as part of a select, small group of states that has accepted the new “e-reality” of medical e-billing and moved away from traditional paper bureaucracy.

So what does this all mean? Will eBilling, in and of itself, radically alter the North Carolina workers’ compensation system?

According to many experts, eBilling is inevitable. The internet is altering every facet of our lives. And more and more people feel more and more comfortable paying bills online and even banking at institutions like ING Direct.

But will eBilling eliminate redundant and needless bureaucracy and thus streamline and smooth out hiccups in the system? One would like to think so. If you Google around, you can find countless examples of how eBilling solutions have improved trade, souped up customer service, and even made whole industries workflow processes work better.

On the other hand, eBilling does carry risk. Security, technology, and recordkeeping issues abound. One can easily concoct dozens of “nightmare” scenarios, in which workers’ comp beneficiaries get sucked into a vortex of bureaucracy – or even defrauded out of money or a social security number – due to an eBilling error, technological glitch, or hacking scandal.

Nevertheless, the time has passed for what-iffing. The new eBilling paradigm is upon us.

To make sense of your rights, opportunities, and “best practices,” avoid doing all of the legwork yourself, and turn to a trusted and experienced North Carolina workers’ compensation law firm to help you develop a strategy for the way forward.

More Web Resources:

Patient Protection and Affordable Care Act (PPACA)

medical e-billing

Governor Perdue Signs North Carolina Workers’ Compensation Reforms, Vetoes Malpractice Cap

July 4, 2011, by Michael A. DeMayo

On June 25, North Carolina Governor Beverly Perdue signed an historic North Carolina workers’ compensation reform into law…and simultaneously vetoed a Republican proposed cap on medical malpractice awards.

Governor Perdue, a Democrat, called the North Carolina workers’ compensation reforms fair and balanced – she argued that the changes both protected businesses and preserved the rights of injured and sick workers. But she was far less effusive about the proposed cap on punitive damages to be awarded in medical malpractice cases. Republicans wanted the limit to be capped at $500,000. Governor Perdue responded in a written statement: “I commend the legislature for addressing this important issue [medical malpractice reform] but, in its current form, the bill is unbalanced… I urge our legislators to modify the bill when the General Assembly returns in July to protect those who are catastrophically injured.”

The North Carolina Senate passed the “medmal cap” bill by an enormous margin, but the House only passed it by a narrow, non-veto-proof margin of 62 to 44. Advocates of the cap were livid. They did not mince the words. A Republican from Rockingham, Phil Berger, the NC Senate’s leader, said Perdue’s actions dealt “a severe blow to the state’s medical community and every citizen struggling to cope with skyrocketing cost of health care.”

Over 30 states currently have some cap on medical liability damages. It’s pretty clear from interest group statements that this battle over a potential cap is far from over.

On the other hand, the changes in the workers’ comp laws have created a not insignificant amount of confusion and agita among claimants and their families. If you or someone you care about has questions about how the reforms might affect you – or needs help with a benefits question – talk to a qualified North Carolina workers’ compensation law firm about your rights and possible remedies.

North Carolina Workers’ Compensation Fraud Case: NC Man Accused of $2.7 million Scam

June 27, 2011, by Michael A. DeMayo

The Friday before last, a Wake Forest man, Carl Delmas Fuller was charged in a North Carolina workers’ compensation scam. Fuller was arrested in Florida after the Florida Department of Financial Services Division of Insurance Fraud investigated fishy business practices and concluded that Fuller had scammed National Employment Services (NES) out of a whopping $2.7 million in premiums. NES slowly awakened to the duplicity. The company had believed that had bought insurance from an North Carolinian agent named David Walters who had been serving them through a company called Southeast Services Incorporated. But the company investigation realized that the certificates “Walters” provided were useless, that “Walters” in fact did not exist, and that there was no such entity as “Southeast Services Incorporated.” And indeed, all the checks sent to Southeast Services Inc. wound up in a Myrtle Beach mail box owned by Carl Delmas Fuller.

Both the FBI and the United States Attorneys’ Offices assisted the Florida Department of Financial Services in the investigation to North Carolina workers’ compensation fraud. Fuller faces two decades behind bars if he is convicted of all charges.

As this blog has discussed many times, when individuals like Fuller siphon money out of the system and destroy trust among the various parties (insurers, employers, employees, etc.) everyone suffers in an indirect way. At first blush, 20 years behind bars for a white color crime like fraud might seem “over the top” especially when you consider that rapists, murderers, and violent gang leaders often get a fraction of that jail sentence. The consequences of this kind of fraud can be far reaching and devastating. When the money leaves the system like this, beneficiaries who desperately need funds to pay for medical care, rehabilitation, emergency surgeries, etc. may not have access to the funds or may be unfairly challenged by insurance companies who’ve been “once bitten twice shy” when it comes to dealing with the workers’ comp system.

The big moral and philosophical lessons of the story aside, however, if you or someone you care about is struggling with an issue such as a bad faith insurer, an uncaring boss who won’t listen to your concerns, or simply a lot of red tape regarding your benefits, a North Carolina workers’ compensation law firm can provide tremendous assistance.

More Web Resources:

Carl Fuller


Florida Department of Financial Services

Colorado Fraud Case Piques Interest of North Carolina Workers’ Compensation Community

June 25, 2011, by Michael A. DeMayo

A workers’ comp case way out in Aurora, Colorado has caught the attention of the North Carolina workers’ compensation community because of the heart breaking realities at the center of it all.

Martin Lobatos and his wife Belen Lobatos were indicted on 18-counts last Friday, after Colorado investigators alleged that the couple collected $140,000 worth of workers’ comp claims from Pinnacol Assurance. Lobatos worked as a roofer until September 8, 2008, when he sustained a terrible fall off of a ladder. He went back to work a month later but started complaining of ongoing vertigo and dizziness from his accident. Six months later, in April 2009, Lobatos’ doctors maintained that he had fully recovered.

Lobatos was fired and later collected a $20,000 settlement from Pinnacol Assurance. In the fall of 2009, however, Lobatos began experiencing more symptoms, such as memory loss, having trouble recognizing his children, dizziness, and a host of other frustrating problems. His doctors agreed. In March 2010, Lobatos claimed to be “fully catatonic.” And he allegedly acted catatonic in medical exams. But witnesses later saw him driving around, shopping, engaging in activities in a decidedly non-catatonic state. This evidence allegedly led to the investigation and ultimately to the allegations and 18 count indictment against Lobatos and his wife. If convicted of the crime, the Lobatoses could face fines of $750,000 each and a dozen years in prison.

Obviously, North Carolina workers’ compensation fraud (and such fraud elsewhere in the country) is an enormous problem, and perpetrators should be held to account. But is it really fair to slap these people with $1.5 million in fines and over 10 years in prison? Many homicide cases don’t get punished that severely. Again, this is not to say fraud shouldn’t be punished appropriately. But the punishment must fit the crime, and the context of the crime should also deeply inform the legal remedies.

What’s frustrating here is that many injuries that ultimately send people to seek the services of a North Carolina workers’ compensation firm don’t manifest immediately after an accident. A fall off of a ladder, for instance, may lead to a temporary concussion that seems to resolve after few weeks or months…only to give way to longer term, chronic, and confusing injuries months or even years after the fact.

Again, it’s impossible to weigh in on the Lobatos’ case without far more information. But victims of workplace accidents or illnesses should understand that they may go through a similar kind of rollercoaster – feeling bad after the accident, then feeling better again for a while, then feeling suddenly worse for no apparent reason. This is why it’s so important to contact professionals, like experienced law firms and good doctors, to build evidence, stay within the bounds of the law, and maximize your chances for getting the money and support you need to get back to work and support your family.

More Web Resources:

Pinnacol Assurance

Martin Lobatos fraud

North Carolina Workers’ Compensation Reform Passes State Senate

June 16, 2011, by Michael A. DeMayo

Last Thursday, a North Carolina Workers’ Compensation Reform Bill – also known as HB709 – passed the state senate. The final vote was unanimous: 46 to 0. On June 1, as regular readers will recall, the NC House passed a similar initiative by a lopsided margin of 100 to 3. The North Carolina workers’ compensation reform is the first of its kind in 17 years. Although Republican lawmakers and business groups pushed the bill, the legislation ultimately morphed into more of a compromised reform. The AFL-CIO, Employers Coalition of North Carolina, Chamber of Commerce, and countless business, insurance and workers rights groups as well as trial lawyers all collaborated to create this. For instance, Governor Beverly Perdue, a Democrat, happily reported the legislation.

What the reform will do:

• Temporary total disability benefits will be capped at 500 weeks (approximately 9.5 years)
• Injured workers may be able to petition for extra temporary total disability benefits of another 425 weeks
• Partial disability benefits bump up from 300 weeks to 500 weeks
• Death benefits to family members of workers killed on the job will also bump up from 400 weeks to 500 weeks
• When workers reach a threshold known as “maximum medical improvement,” the definition of what will then constitute “suitable employment” will change. A businessinsurance.com article summarized this new definition nicely: “a job the employee is capable of performing while considering physical limitations, education, experienced and vocational skills.”

What will these reforms mean for you and your potential claim?

In the abstract, it’s impossible to say. An experienced North Carolina workers’ compensation law firm can annualize your situation and suggest a best path forward. Even if you feel like your case is pretty cut and dry, you may nevertheless benefit from talking with a repeatable law firm to ensure that you maximize your benefits and minimize your chances of running afoul of bureaucracy, red tape, or other problems.

More Web Resources:

North Carolina Workers’ Compensation Reform Bill

Employers Coalition of North Carolina

What Do North Carolina Workers’ Compensation Pros Think About Ohio’s Plan to Lower State's Workers’ Comp Rates?

May 20, 2011, by Michael A. DeMayo

Ohio Governor John Kasich is seeking to lower that state’s workers’ comp rates – if the Governor succeeds, what will that mean for Ohio, and what will it mean in general for the programs of other states, like North Carolina workers’ compensation?

First, the basics, courtesy an April 29 story from the AP: “Ohio’s Governor wants to lower premiums employers pay for workers’ compensation by 4% for a total cut of about $65 million a year.”

Governor Kasich submitted his proposal last Thursday to the Ohio Bureau of Workers Compensation – his goal is to encourage businesses to work in Ohio and “make the state more competitive.” If the BWC adopts his plan this month, employers would not see changes in their premiums until February 2012. Steve Beuhrer, the CEO of the BWC’s Board of Directors had the following comments regarding the proposal (courtesy www.business-journal.com) “our goal is to increase premium stability and lower costs for all Ohio employers… rates are a critical part of job growth decisions made by Ohio employers, but will also continue to focus on other aspects, such as containing medical costs and helping injured workers return to leading healthy productive lives sooner.”

Beuhrer’s comments here are germane to discussions about how to renovate and streamline the North Carolina workers’ compensation system. It’s NOT just about slashing rates and limiting benefits. Our solutions must also focus on “continuing medical costs” – and perhaps even more importantly “helping injured workers return to leading healthy productive life sooner.” After all, this is the raison d’etre of workers’ comp – it’s to help return us to productivity ASAP.

Unfortunately, the political discussion about workers’ comp reform often revolves around costs: whether to spend or not; on what; and for how long. This inevitably leads to political calculations.

But what if the most relevant parts of the equation are those two factors that Beuhrer named – containing costs and helping people recover?

Perhaps we are giving short shrift to these questions. Maybe we’re not thinking “out of the box” enough. For instance, cost control measures tend to focus on measurable, direct contributing factors. We aim to reduce the severity and number of workplace injuries, for instance. But we don’t take time to look at long-term exacerbating factors. For instance, are workers getting enough rest? Are workers too distracted by things like the internet and social media to concentrate effectively on their tasks? These indirect factors – such as how much sleep we get, how distracted we are, how much sugar we eat, et cetera – must be addressed if we want to lower injury rates and reduce hospital bills.

Backing away from the philosophical discussion… you may have more practical concerns about how to collect benefits and how to deal with insurance companies and employers. A North Carolina workers’ compensation law firm can answer your questions and put you on a good track.

More Web Resources:

Ohio Governor John Kasich


Steve Beuhrer, the CEO of the BWC’s Board of Directors

North Carolina Workers’ Compensation Law Debated by Legislative Committee: Passion and Emotions Run High

May 12, 2011, by Michael A. DeMayo

On Thursday, May 12, a House committee worked feverishly on North Carolina workers’ compensation legislation designed to relax employer responsibility for workers’ comp claims.

The AP has reported that the current sticking points “include whether employers, their attorneys and their insurers should have greater access to the medical records and doctors of an injured worker. Another issue is whether to cap temporary payments for a totally disabled worker at nearly 10 years.”

Powerful figures in the North Carolina workers’ compensation system are currently “at the table” per the AP, including insurance companies, legal representatives, NC workers’ comp lawyers and the Chamber of Commerce. Workers filled the hearing room in a bid to influence the proceedings. As of 6:41pm on May 12th, no compromise had been yet worked out, but observers remained hopeful that something could be accomplished.

It’s easy during moments like these – when everything seems to be on the line – to get defensive and to start about thinking in catastrophic terms. If you are a hurt or injured worker, for instance, you might worry that reforms will result in unexpected and decidedly unwelcome changes in your recuperation plan and your family’s financial strategy. And, depending on your situation and the outcome of the debate, you very well might have to adjust your expectations.

But it’s a good idea to remember the difference between what productivity guru Steven Covey once designated your “circle of control” and your “circle of influence.” Unless you are currently in the assembly room right now, chances are the bill is way out of your hands. Your best strategy for success, therefore, is to react appropriately to whatever laws get passed (or don’t get passed).

Part of dealing with the fallout effectively is getting good help. A North Carolina workers’ compensation law firm can help you understand how the new laws might influence your benefits and take the smartest, most efficient steps towards minimizing any negative fallout.

More Web Resources:

House committee works feverishly on NC workers’ comp

Catastrophic thinking

Debate Over North Carolina Workers’ Compensation Law Heats Up (Part 1)

May 12, 2011, by Michael A. DeMayo

In this two part blog post on the possible reform of the North Carolina workers’ compensation system, we’re going to boil down legislation proposed recently by business groups.

According to an Associated Press article from April 22nd, business groups are practically giddy about the potential to alter North Carolina workers’ compensation laws to reduce employer costs and set limits and constraints.

The AP quotes Bruce Clark, the President of a business group called Capital Associated Industries: “a multi-million dollar event with no legal means to ever end or settle the open-ended, lifelong claim… this is not what good and fair workers’ compensations do around the country and it should not happen here.”

The newly Republican controlled state General Assembly aims to prioritize workers’ comp reform, and the proposed bill will do the following:

• Limit temporary total disability payments to approximately 9.5 years (currently, these payments can last a lifetime)
• Extend benefits for families of workers who die on the job from 400 weeks to 500 weeks.
• Burial benefits will also be ratcheted up by an additional $10,000.
• A provision will be inserted that “would allow employers, their attorneys and their insurers access to the medical records and physician of an injured worker seeking compensation.”
• Workers will be restricted in how they choose the physicians who treat them.

Advocates of hurt workers admit that some people do try to “game” the system by staying on workers’ comp too long or even faking symptoms. But they also point out that insurance companies and employers work relentlessly to challenge claims. The AP article quoted an advocate: “every insurance company works overtime to limit payouts, sometimes by putting injured workers on a carousel of different doctors until one provides an employer friendly diagnosis.”

The AP article then discusses the sad case of a 42-year old Randolph County man, Levy Grantham, a tree trimmer who seriously hurt his back, arm and shoulder on the job. Grantham’s “employer’s insurer… sent [him] to five doctors after the initial diagnosis in a pattern of persistent refusal to provide timely treatment.”

So the debate rages on, and both business advocates and advocates of hurt workers are more than well aware of the stakes. In a subsequent blog post, we will discuss possible outcomes to this fractious debate and analyze the deeper implications.

If someone you care about needs immediate help with a claim or a benefits issue, connect with a North Carolina workers’ compensation law firm to go over your resources.

More Web Resources:

NC panel hears effort to change workers’ comp law

NC panel hears effort to change workers’ comp law

Debate Over Reform to North Carolina Workers’ Compensation System Rages On (Part 2)

May 10, 2011, by Michael A. DeMayo

Several days ago, this blog reported on proposed changes to the North Carolina workers’ compensation laws. Politicians, business advocacy groups, and workers rights groups have contentiously debated the merits of the reform proposals. Some of the changes would redound to “good effect” for workers (e.g. the ratcheting up of death benefits); while some of the changes would take away rights that injured workers currently have (e.g. allowing employers and insurers access to workers’ medical records, limiting the time workers can collect temporary total disability, et cetera).

Anyone who even casually reads the news about North Carolina workers’ compensation will be struck by the passions exuded in this debate.

Indeed, many advocates of the reforms see them as nothing short of foundational – in other words, if the state doesn’t pass them, NC will go to heck in a hand basket.

Conversely, opponents of the law worry that, if it gets passed, hurt workers are going to be essentially abandoned by the state.

Obviously, both of these positions are extreme. In reality, the reforms may not do much of anything – that is, they may not solve our states’ fiscal crisis or even workers’ comp crisis – nor might they particularly derange the care and treatment that workers receive. This isn’t to say that the passing of reforms won’t change the playing field – in some ways, significantly. But it is to say that we should “let the air out of the balloon” and stop awfulizing and catastrophizing about it [or overly celebrating it].

As this blog tirelessly advocates… we must examine root causes of our problems if we want to contain costs, help workers, and get to “win win” outcomes.

Here is a rough (an obviously not totally consistent) analogy. Imagine a family fighting over money. A 16-year old daughter uses her credit card to buy clothes, purses, et cetera, while the family struggles to stay in the black. The father and daughter might get into serious screaming matches over the daughter’s purchases at the mall. Might there be ways that the daughter could cut down on her spending? Would that help with the family situation? Probably and probably. But does the debate about the daughter’s spending really address the root causes of the family’s crisis? Almost certainly not.

The analogy here is that our focus on controlling workers’ comp costs may be legitimate; but it’s definitely not the only thing we need to be focusing on. Instead, we need to look at the broader picture – the structural, fundamental problems with our state’s (and perhaps even our country’s) medical problems and institutions. These problems may not be easily tractable. For instance, the baby boomer generation is getting older – this is going to create a demographically “top heavy” situation, in which the sheer number of older Americans requiring medical help will go up, and the number of active workers engaged in productive work will decline.

This top heaviness is no one’s “fault” — but it’s a real structural problem.

Continuing our analogy – it’s as if the family home got flooded, and the basement got rotted out and mold developed in the house. It’s a structural problem that drains the family’s finances. It’s no one’s fault — it just is what it is. Efforts should go to sorting out that problem instead of simply addressing the more emotional (“political”) problems. Let’s spend less time trying to control “spending at the mall” (although that is important) and more time “fixing the foundation of the house.”

Need help with a claim? A North Carolina workers’ compensation law firm can help you get the benefits and fair treatment you need and deserve.

More Web Resources:

NC panel hears effort to change workers’ comp law


New Bill Could Change Workers’ Compensation Laws in NC

The Paradox of North Carolina Workers' Compensation: Can Calling Yourself Ill or Hurt Make You More Likely To Stay That Way?

May 1, 2011, by Michael A. DeMayo

The whole point of North Carolina workers’ compensation and other similar entitlement systems is to provide resources for hurt/injured workers, so that they can reboot their lives, treat medical conditions and reenter the work force.

For most people, these entitlements are stop gap measures.

Unfortunately, hurt and injured workers may come to depend on their benefits not only for essentials such as grocery and rent money but also for psychological reasons. And this dependence can be hugely problematic – not only for the employers, insurance companies, and taxpayers who foot the bill, but also for the hurt and injured workers themselves.

So, how can we deal better with these psychological hang ups?

First of all, it’s easy to grow dependent on any source of income – whether you’re earning six figures as an investment banker or you’re scraping by on the (unfortunately) low salary of a public school teacher. You start to think of your incoming sources of money as “your own” and you adjust your life style accordingly. This happens to everybody, irrespective of “will power,” class, or history. Trying to think about life without this income stream is frustrating and scary.

But a deeper and perhaps more problematic issue is that, when you are hurt and sick, you may start to think of yourself as “a hurt/sick person.” In other words, you may actually revise your internal self concept to think that you will never get to go back to work. This kind of thinking can, unfortunately, take on a reality of its own. If you think this way, there’s a very real possibility that you will accidentally manifest this reality.

Don’t get mixed up here, however: The idea that negative (or positive, for that matter) thinking can influence your real world destiny in no way suggests that the pain you feel is “all in your head” or anything like that. Indeed, one of the terrible (and ultimately illogical) criticisms leveled against people on workers comp is that they “want” to be “on the dole.” If you actually talk to people who use these benefits programs, it’s clear that nothing could be farther from the truth. People want to be motivated, independent. They want to work. They really do. There has nothing to do with will power or psychological constitution. Indeed, it takes tremendous courage and strength to recover from an illness and try to rebound and get your old life back.

The takeaway is simple: fixing the way you think can potentially have profound, positive effects.

But you likely need good help as you progress with your recovery. A North Carolina workers’ compensation law firm, for instance, can help you fight back against insurance companies, employers, and others who needlessly and unfairly block you from getting the benefits you need to get back on your feet.

More Web Resources:

You Are What You Focus On


Calling Yourself “Sick” Makes You Sick? – Power of Language

North Carolina Workers’ Compensation Community Looks to Raging Debate Out of Washington State

April 28, 2011, by Michael A. DeMayo

Although this blog typically covers news germane to North Carolina workers’ compensation issues, those who report on benefits and entitlement issues have been riveted by an ongoing debate out of Washington state regarding how to reform WA’s workers comp system.

Here’s the latest news in the WA workers’ comp saga.

According to an April 20th AP article, eight moderate House Democrats have unveiled a proposal to change the Washington system. In 2010, Washington Governor Chris Gregoire — along with leaders from the state’s House and Senate — prioritized workers comp reform after evidence surfaced suggesting that the system was in danger of insolvency.

One of the “harder core” plans for reforming the system would have required major concessions from workers. Hurt and injured workers would have to take “lump sum” settlements in lieu of ongoing payouts. While business groups backed this measure, injured workers voiced concerns that the arrangement would leave many in a lurch; and workers who could not afford legal representation would be at risk for decreased protection.

The new “moderate” plan proposed would provide workers some protections. Essentially, it would thread the needle. Workers would get enhanced safeguards, and a study would be conducted in three years to assess how the plan is performing, both in terms of saving money and in terms of protecting workers rights. On the other hand, while settlements from medical claims would be eliminated, “the option for lump sum settlements would remain.”

One interesting factoid from the AP article: “About 85% of compensation costs come from only 8% of all claims.” It’s very likely that a similar breakdown occurs in the North Carolina workers’ compensation system.

The so-called Pareto Principle (also known as the “80-20 Rule”) suggests that, in a variety of natural systems, 80% of inputs yield 20% of the results and vice versa (20% of inputs yield 80% of the results). So, when you get a statistic that says something like “8% of workers’ comp beneficiaries drive 85% of all costs,”– yes, at first, it sounds alarming. But it really shouldn’t be. Distributions of wealth, water, commodities, and basically everything else in the world organically wind up lopsided. This is why a small fraction of the people in the United States – and indeed in every country of the world – owns the majority of the wealth. It’s not a sinister plan – it’s just the way that distributions tend to form.

Getting away from the abstract, if someone you care about needs help from a North Carolina workers’ compensation law firm, don’t wait to get that assistance.

More Web Resources

WA workers’ comp proposal


WA Governor Chris Gregoire

Ray of Hope for Montgomery Police Officer in New Ruling; North Carolina Workers’ Compensation Experts React

April 5, 2011, by Michael A. DeMayo

Last year, the family of injured Montgomery Police Officer, David Brown, filed a lawsuit against the city of Montgomery to collect workers’ comp to pay for medical bills Officer Brown received during a tragic September 11th accident. Industry watchers — including many widely respective figures in North Carolina workers’ compensation — couldn’t help but reflect on the sequence of truly tragic accidents to befall the officer. Although this blog covered the accident and lawsuit, we’ll recap the details:

• On September 11, 2010, Brown got hired by a funeral home to work a funeral procession.
• A motorist slammed into his motorcycle during the procession, causing critical injuries.
• The ambulance that took Cooper Brown to the hospital overturned on I-65, hurting Brown even more.
• Brown suffered a double amputation, major burns, and brain injuries.
• He underwent dozens of surgeries to save his life and to correct some of the damage. He now owes $3,000 in co-payments and $1.5 million in medical/surgical bills.
• To top it off, the city of Montgomery initially denied his worker comp claim because Brown got hurt during “off duty” work for private company (the funeral home).
• Brown’s family sought workers’ comp anyway, since Brown had been in uniform as a police officer and had been using Montgomery Police Department equipment.
• Circuit Judge Tracy McCoey ruled in favor of Brown’s family last Tuesday – saying that Brown should get the workers’ comp.
• But… Mayor Todd Strange is prepared to fight the decision.
• More legal wrangling and national headlines will be sure to follow, as this story has touched a nerve not just here in the North Carolina workers’ compensation community but also elsewhere throughout the Southeast.

If you or a family number got hurt or sick at work, the last thing in the world you want to do is wrestle with your employer or deal with tedious bureaucracy or an uncaring insurance company.

Unfortunately, if you don’t fight for your rights actively, you can lose benefits that you should be entitled to. A North Carolina workers’ compensation law firm can give you the guidance, professional support, and wherewithal to get the benefits you and your family require.

More Web Resources:

David Brown’s saga

Brown’s September 11th accident

Will the NC General Assembly Gouge the North Carolina Workers’ Compensation System?

March 30, 2011, by Michael A. DeMayo

The blogosphere has been on fire since February with worried articles about how and whether the North Carolina General Assembly will fundamentally alter the North Carolina workers’ compensation system. The Republican controlled General Assembly – boosted by business groups – boasts an ambitious agenda to redraw the medical malpractice and North Carolina workers’ compensation systems to limit costs.

Opponents have complained that the proposed legislation could negatively impact hurt workers. For instance, when the changes go into effect:

• workers’ comp will cease after 500 weeks
• individuals who fail to follow their treatment may receive more limited compensation
• workers may lose flexibility in choosing their physicians
• hurt workers may lose certain privacy rights

All told, the North Carolina Industrial Commission (NCIC) processes more than 60,000 claims every year, so the General Assembly’s actions could profoundly change the landscape for hurt workers. Reformers, such as Republican McAlister, have argued that the system is tantamount to a retirement program: “In too many instances, it’s become more of a retirement program instead of taking care of a person until he is ready to go back to work.”

One of the key questions policy makers should look at here is: will the proposed General Assembly changes actually save the state costs and help small business owners? In other words, let’s set aside for a second how precisely these changes would impact hurt workers and ask a more fundamental question: what is the primary purpose of this legislation, and will it accomplish that purpose?

If the state seeks to save money, might there be other ways to make the system more efficient that don’t involve restricting benefits? For instance, could we collectively improve system administration through digital record keeping? Could we enact more data based programs to boost workplace safety and thus reduce burden on the system proactively? Could we help our workers avoid chronic illnesses and obesity by, for instance, regulating soda and sugar consumption on the job? These are all “out of the box” ideas that may or may not be useful, but it’s critical to at least search for “win-win” solutions that will help the state, small businesses and hurt and sick workers alike.

If you need help with a North Carolina workers’ compensation issue, connect with an experienced and highly reputed law firm to protect your rights.

More Web Resources:

North Carolina General Assembly

proposed General Assembly changes to workers’ comp

Baby Steps: Transitioning from North Carolina’s Workers’ Compensation Back to Work

February 9, 2011, by Michael A. DeMayo

Whether you’ve been on North Carolina workers’ compensation for two weeks or eight years, with your doctor’s blessing, you’re now ready to start looking for part-time work again. This blog post will give you ideas about how to make this transition as painless and productive as possible.

1. Don’t violate the terms of your North Carolina workers’ compensation arrangement

If you take certain work while on workers’ comp, you may violate the terms of your benefits. Not only could you lose your benefits as a result, but you could also get in trouble for North Carolina workers’ compensation fraud. Penalties for fraud can include fines as well as jail time, so play it safe.

2. Don’t go “all in”: Test your limits, and work incrementally towards a full return

For instance, say you twisted your knee badly on a construction site. Your orthopedist and physical therapist helped you recover full function of the damaged joint. Now you’re tempted for financial reasons to get back on site and start drilling holes (or whatever) again. Careful! A too-early return to work could undermine the sensitive reconstruction efforts.

Your basic process should be: “Start small. Test. Ramp up a bit. Test. Ramp up a bit more. Test again.” And so forth. Yes, it can be frustrating to have to hold back when you “know” you could handle more. But the goal here is not a one-time push or exertion – it’s the ability to engage productively in the work that you love for as long as you want to do that work. If you shortcut the recovery process, you may make it difficult, if not impossible, to recover fully.

3. Pay attention to medical issues that snag your attention

Often, in our desperation to return to gainful employment after an injury or illness, we ignore or subconsciously repress feelings of pain, uncertainty, and anguish. Especially if your family is depending on you to produce — and your coworkers and employer are counting on you to “step it up” in the wake of your recent time off — you may be tempted to go faster, harder, or more vigorously than your body is ready for. Don’t ignore your body!

One way to identify your subconscious feelings about your work is to keep a journal. Write down your experiences after every work shift. Note any chronic or acute pain or even general odd feelings you have about your job. Often, these written descriptions of your day-to-day work will give you clues to help avoid re-injury and even speed up your recovery. For instance, you might notice that a specific kind of bending exacerbates your pain. If so, talk to your boss about not having to do that bending work anymore.

4. Get advice you can trust

Is your employer giving you a hard time about your benefits? Are you caught up in insurance red tape? Are you confused about something you read on the North Carolina Industrial Commission (NCIC) website? If so, a qualified North Carolina workers’ compensation law firm can give you insight and guidance about how best to proceed.

More Web Resources:

North Carolina Industrial Commission (NCIC) website

going back to work “too soon”

Back Surgery not the best option for North Carolina Workers’ Compensation patients?

February 6, 2011, by Michael A. DeMayo

An intriguing new study published in the January issue of the magazine Spine has critical implications for North Carolina Workers’ Compensation patients. The study, out of Massachusetts’ General Hospital, looked at nearly 1,000 patients with lower back pain and leg pain stemming from herniated discs and sciatica. Some patients underwent surgery to treat back problems. Other patients received non-surgical interventions such as drugs, physical therapy, and exercise plans. The leader of the study, Dr. Steven Atlas, discovered that, while surgery initially yielded better results for patients; after two years, the differences between the surgery patients and non-surgery patients dwindled away – at least for Workers’ Comp patients.

In other words, injured patients who got surgery for sciatica faired equally as well as injured patients who did non-surgical treatment, two years down the road. The implications for treatment of North Carolina Workers’ Compensation patients seem pretty profound. They suggest that surgery may not be the best course for action for some sciatica patients.

Here is one potential explanation of these results: BOTH surgery and non-surgical interventions may not deal effectively enough with fundamental back health problems. Consider: nodules of fibrous tissue (called trigger points) will form at stressed sites in the muscle tissue. These trigger points have been implicated in causing all sorts of soft tissue injuries and repetitive stress problems, from Carpel Tunnel Syndrome to lower back pain. Neither of the two interventions studied effectively located and resolved the trigger points that might have been causing/exacerbating the sciatica. Thus, it makes sense that the treatments would yield similar (less than stellar) results two years out.

It would be interesting to see how the patients studied would have compared with a third cohort of patients who received trigger point therapy and other soft tissue treatments for their backs.

The big point here is that North Carolina Workers’ Compensation patients must keenly research their treatment options. What is in vogue today, medically, may be disproven tomorrow. Thus, it’s important to speak with your physician at length before making any decisions. Informed patients can work more effectively with their doctors and, theoretically, develop more proactive recovery plans.

For assistance with any North Carolina Workers’ Compensation legal questions, get in touch with a qualified and top caliber attorney today for a free, no obligation, and confidential consultation.

More Web Resources:

Dr. Steven Atlas Back Study

Trigger Points and Back Issues

The Road Back: 4 Tips to Transitioning from North Carolina Workers’ Compensation Back to Work

February 4, 2011, by Michael A. DeMayo

Few hardworking individuals prefer to stay on North Carolina workers’ compensation benefits indefinitely. Unfortunately, with the state’s job market still somewhat in limbo – and with your own medical future potentially in doubt, you and your family may be losing hope that you will ever be able to transition back to the workforce in a real and meaningful way. This blog post will hopefully inspire you to realize that return to work is indeed possible – and you may be able to get back on track faster than you ever realized. Here are some things to think about:

1. Are you really getting the “best care” for your condition?

Employees’ who suffer an occupational disease, like chemically-induced emphysema or repetitive work-induced damage to soft tissue, do not always get high quality care from their doctors. Busy physicians may overlook important causes; a more holistic approach to wellness may be needed. For instance, say a person gets a serious typing injury while working at a bank in the Research Triangle. His doctor gives him cortisone shots. These don’t work, so he’s told to undergo surgery. The surgery may offer temporary relief. But the underlying insults to the soft tissues and ligaments and muscles may not be repaired – thus, someone on North Carolina workers’ compensation benefits may remain out of good working condition… until he re-learns how to use his or her body correctly and eliminates fibrous nodules called “trigger points” in the upper back, chest, and thoracic regions.

2. Focus on your goals and eliminate your road blocks

Professionals in athletics and business coaching often emphasize goal-oriented thinking. Rehab specialists also encourage thinking in terms of goals – and using visualization. But many recovering workers are never encouraged to think in vivid positive terms about the future. They are merely told to “get back to normal.” It may be more helpful to aim for a very positive, optimistic outlook to galvanize healing. It’s a lot more exciting, for sure, to think about going back to work and earning twice as much as you had been earning than it is to daydream about maybe, possibly getting your old job back and working half the hours.

3. Focus on improving your strength

When you are on disability, you may be tempted to spend a lot of time resting and recuperating. This is good. But don’t let this sedentary attitude harden. Improving your muscular strength can have many long-term benefits. Talk to your doctor and rehab specialist about doing isometric strength training exercises (ideally, in a slow, controlled fashion) to speed up your recovery time.

4. Avail yourself of good legal resources

A North Carolina workers’ compensation law firm can provide a free evaluation of your current situation and help you think strategically about how to collect benefits, how to budget for the near and mid-term future, and how to get additional resources to improve your recovery.

More Web Resources:

Strength Training Help

RSI resources

Hot Button Issues in North Carolina Workers’ Compensation — 2011 (Part II)

January 26, 2011, by Michael A. DeMayo

In Part I on our series on hot button North Carolina workers’ compensation issues for 2011, we discussed how escalating health care costs, information overload online, and confusion over “independent contractor” status have redefined the national and local NC workers’ comp systems. In today’s post, we will examine other burning issues that insurers, analysts, employees, and employers will be debating this calendar year.

1. Confusion over Medicare Set-Aside Arrangements

The so-called Medicare Secondary Payer laws – MSP laws – can be overwhelming, even to people who have familiarity with the laws in theory and practice. A hurt worker can lose key Medicare benefits if he or she fails to deal with his or her MSP issues effectively during a settlement. Indeed, a scary number of experts remain confused about things like the best practices for dealing with Workers’ Compensation Medicare Set-Aside Arrangements (WCMSA).

2. Is workers’ comp litigation helping or hurting?

Detractors of workers’ comp litigation point to the fact that institutions like the Equal Employment Opportunity Commission (EEOC) have ramped up their legal activity thanks to expansions of laws like the Genetic Information Nondiscrimination Act, the ADA, and the Ledbetter Fair Pay Act. With so many legal disputes in the works, some analysts fear a break down in employer-employee trust.

Obviously, litigation for litigation’s sake can clearly damage the economy and degrade trust. But critics of the EEOC should recognize that that group and others like it may merely be responding to longstanding unfair industry practices. It should be possible to work out “win-win” arrangements to simultaneously reduce litigation and improve conditions for both employees and employers. For instance, the strategic use of “social nudges” to prevent people from engaging in bad behavior and encouraging more generous employer-employee relationships could really help.

3. The frequency of workers’ comp claims may be reversing

Starting in the early 90s, the number of claims filed per company payroll began to decline. This reduced caseload helped to counterbalance the increase of medical and rehab costs. But the frequency of claims may be picking up again… adding yet another stressor to the North Carolina workers’ compensation system and other state systems.

4. The obesity and diabetes epidemics

Good data suggest that the increased prevalence of obesity and diabetes (sometimes known as “diabesity”) may be driving up health and medical care costs throughout North Carolina and other states. This epidemic not only creates additional cost control problems but also indirectly impacts the job market itself.

5. Bad advice at the beginning of your research can bias you and make you continue to make poor decisions

Social science findings show that the quality of the resources you initially tap into can have a dramatic influence on your long-term prospects for economic and medical recovery.

To that end, it may be helpful for you or your injured coworker to connect with a North Carolina workers’ compensation law firm that has the resources, track record, and wherewithal to deliver excellent service.

More Web Resources:

Medicare Secondary Payer

Ledbetter Fair Pay Act

Hot Button Issues in North Carolina Workers’ Compensation — 2011 (Part I)

January 24, 2011, by Michael A. DeMayo

From the corridors of the Research Triangle to rural parts of Western NC, North Carolina workers’ compensation specialists have been reviewing crucial trends in the industry and trying to identify the major issues that will shape the system in 2011. In a two-part blog post, we will be exploring pertinent studies and ideas weighing on the minds of physicians, employers, insurers, injured workers, and government policymakers.

1. OSHA bringing down the hammer

OSHA, the Occupational Safety and Health Administration, has stepped up its enforcement activity, according to the National Safety Council. The agency expects to collect $1 million this fiscal year for each of its 10 biggest penalties. A National Safety Council report indicates that, while the organization’s “Top 10” list of major workplace violations will remain the same, “the agency’s message of strong enforcement is clear.”

2. Medical costs continue to escalate: When and how will it all stop?

The National Council on Compensation Insurance (NCCI) has found that workers’ comp claims are skyrocketing – they now represent nearly 60% of all claims. A study in the January 2010 Journal of Occupational & Environmental Medicine reported that “injury types or diagnoses that don’t have clearly defined treatment pathways could easily lead to higher costs.”

Notably, fewer than 4% of all doctors are responsible for nearly three-quarters of workers’ comp costs. Perhaps by targeting those physicians and trying to help them treat patients more cost effectively, the North Carolina’s workers’ compensation system and other state systems could save some money without reducing care quality.

3. Hurt workers finding it harder than ever to get work

The “Great Recession” that stretched from 2008 to 2010 — and the relatively anemic recovery that’s followed — has meant that workers throughout the Atlantic region have found it difficult to earn effectively. That means hurt workers are finding it harder to get new work. This lag in reemployment stretches out temporary total disability benefit periods. This creates a drag on the system and a disincentive for hurt workers to find reemployment.

4. Murky definition of “independent contractors”

When should someone be considered an employee under workers’ comp law, and when should he or she be considered an independent contractor or freelancer? The answer may not be as clear cut as most employers and employees realize. The US Department of Labor, among other institutions, is cracking down. The DOL compelled employers to pay 5,200+ employees $6.5 million in back wages in 2010 – that’s more than double the 2009 numbers.

5. Information overload and confusion among workers’ comp beneficiaries… going WAY up

Despite the proliferation of websites, blogs, and other informational sources about workers’ comp (or maybe because of them), injured claimants are finding themselves more and more overwhelmed and confused by the sheer glut of often contradictory resources.

If you are struggling with a workers’ comp issue – or a friend or a family member is – get a free consultation from a qualified North Carolina workers’ compensation law firm.

More Web Resources:

About the Research Triangle

National Council on Compensation Insurance (NCCI)

Getting Off North Carolina Workers’ Compensation and Getting Back To Work: Crucial Tips

January 17, 2011, by Michael A. DeMayo

Injured or sick workers who are forced to rely on North Carolina workers’ compensation benefits to pay for medical care, surgical bills, and replacement wages often spend a tremendous amount of energy battling their employers and insurance companies to get fair payment and appropriate treatment. Simultaneously, they must reconfigure their family budgets, repurpose their careers, and manage various medical costs, drugs, and procedures.

If you or someone you care about has been swamped by this kind of chaos, you likely empathize with how difficult it can be to “right one’s ship.” Moreover, aiming merely for a return to the status quo before you got hurt/sick is kind of dispiriting. You would much rather aim for something better than what you had before you got sick or injured. But is striving for greatness really possible when you must confront a gauntlet of face pesky insurance rules and medication side effects?

This essay attempts to rekindle your hope that a better life is possible – not just a return to “normal” but actually an elevation to a better state of mind, work, life, and financial possibilities.

First things first, it’s important to accept precisely where you are now in your life, financially, physically, and psychologically. “Accepting” doesn’t necessarily mean agreeing that this should be your ultimate reality – it simply means acknowledging what’s true now. One good method to clear your head is to use the productivity system developed by best-selling author David Allen. In his book Getting Things Done (GTD), Allen recommends that individuals make a total and comprehensive inventory of “open loops” — anything in your life that’s bothering you or that has a grasp on your attention in any way. Once you have everything out of your head and onto a written form – a Microsoft Word document will do – then it becomes infinitely easier to process this information and organize what to do with it next.

Another powerful method to help you deal with your North Carolina workers’ compensation issues – or any other problems in your life – is to spend some time envisioning “best case” scenarios. Imagine yourself in the future from a place of great success. What does your life look like? How do you feel? Where do you work? What’s happened to your injuries? How have you dealt with your insurer and/or employer? How have you managed the anger, confusion, and overwhelm about the accident? Once you have a vision of your success, it becomes a lot easier for you to figure out how to get there.

This may sound like a lot of homework – and it certainly is — but it’s also empowering work. When you’ve been knocked off your game by an injury or a workplace accident or illness, it becomes all too easy to mope around in self pity, confusion, and helplessness. You can go numb to your actual life and ignore potential useful advice. These kinds of written exercises – getting stuff out of your head onto an objective format for easy review and envisioning ultimate success without prejudging your vision – can make an enormous difference not just in terms of your actual on the ground success but also in terms of your psychological state.

On a more practical note, if you are struggling to deal with an insurer or an employer or a confusing series of forms, don’t struggle alone. Get help from a responsive and compassionate North Carolina workers’ compensation law firm right now.

More Web Resouces:

Getting Things Done

Power of Intention

Hospital Worker on North Carolina Workers’ Compensation Won’t Get Job Back

January 11, 2011, by Michael A. DeMayo

Last Wednesday, the North Carolina Personnel Commission ruled that it could not reinstate former Cherry Hospital employee O’Tonious Raynor to his job, marking a setback for a man who went through a long and drawn out process to collect North Carolina workers’ compensation benefits for eye injuries he sustained in a fight with a patient.

Raynor got into a fight with a schizophrenic patient in early March 2010. 55 year-old Bernard Freeman had been smoking when he wasn’t supposed to. Raynor interfered, and Freeman snapped and punched Raynor in the face, seriously hurting his eye. Raynor then pinned the patient down against some furniture and stood on his broken hand. Although the initial fight happened in a common area under surveillance, Raynor then wrestled Freeman out of view of the cameras into a nearby bedroom. Raynor later confessed: “I didn’t intend to hurt the patient. I felt like I was in danger, and I did the best I could under the circumstances…he told me “when I get up, I am going to kill you.””

The North Carolina Department of Justice examined the case against Raynor. No charges were filed. A judge agreed that Raynor used excessive force, but he also argued that the hospital could have simply disciplined him instead of firing him outright.

As this case illustrates, North Carolina workers’ compensation situations can get quite complicated and even ethically tricky. If a worker causes his own injury through carelessness (even partially), he may find it difficult to collect money for medical bills, surgeries, back pay, and lost wages. For instance, say you and some co-workers goofed around at a construction site. You then slipped on some tar, twisted your knee, and tore a ligament. Your employer might argue that your goofing around caused (or exacerbated) the injury and thus you should not be entitled to benefits or should be entitled only to limited benefits.

To clarify your rights and responsibilities, it’s important to get excellent legal guidance. Any on-the-record admissions you make – even seemingly minor admissions – can hamper your chance to get the money you need to support your family and recover. If an insurance company or employer has unfairly denied benefits to you, you can take legal steps to compel them to make good. A North Carolina workers’ compensation law firm can provide a free and effective (and confidential) consultation about your injuries and advise you about the best next steps to take.

More Web Resources:

O’Tonious Raynor’s story

Cherry Hospital

Good News for Principal Shot in the Face: He Will Get North Carolina Workers’ Compensation Benefits After All

January 4, 2011, by Michael A. DeMayo

Last year, 38 year-old James Hunt, a former Principal for Fairmont Middle School in Southeastern NC, got shot in the face with a shot gun while driving to school. Fortunately, Hunt survived (albeit with ongoing pain and chronic injuries), but his North Carolina workers’ compensation battle had just begun…

The Robeson County School System initially refused to pay his benefits — which included $60,000 a year and medical expenses — in spite of the fact that Hunt had been driving to school when he got shot and that the shooter almost certainly committed the attack in response to Hunt’s attempts to rid his school of gang violence. An official from the North Carolina Industrial Commission, Philip Baddour III, said that the shooting attack almost certainly “arose out of [Hunt’s] employment because the shooting was more likely than not related to his anti-gang activities as school Principal.” Furthermore, Baddour said that Hunt had been talking on a cell phone issued by the district about Middle School business. Hunt remains disconcerted by the attempt on his life, and the mystery shooting prompted Hunt’s supporters to create the website www.whoshotprincipalhunt.com to ferret out the truth.

Per the terms of his North Carolina workers’ compensation agreement, Hunt will get his wages compensated as well as his medical/surgical bills. In a statement, Hunt said that: “it’s just unfortunate we had to take this route to get the help I need… I really felt like my school system, my employer, let me down on this. They left me hanging.”

If you or someone you care about has similarly faced frustrating issues collecting benefits or dealing with an insurance company, get good help from a qualified and compassionate North Carolina workers’ compensation law firm. You likely have many rights and resources available that can help you resolve your troubles with minimal stress and maximal efficacy.

More Web Resources:

www.whoshotprincipalhunt.com

Ex-principal wins workers comp; Sues school system over 2009 shooting

Massive Six-Figure Fine Leveled Against ACE American; North Carolina Workers’ Compensation Analysts Probe the Details

December 26, 2010, by Michael A. DeMayo

Many high profile North Carolina workers’ compensation cases have major interstate elements. A recent case filed by the Texas Insurance Department’s Division of Workers’ Compensation demonstrates how interconnected states like North Carolina, Texas, and Pennsylvania can be when it comes to workers’ comp claims and insurance disputes.

A Philadelphia-based company called ACE American Insurance Company was fined $221,000 for failing to pay key medical costs and failing to comply with the Texas Workers’ Comp Commissioner’s rulings. According to local sources, ACE had to pay a $74,000 fine pursuant to the company’s failure to respond to preauthorization requests and failure to pay for certain key treatments, services, and emergency care. In a second case, the insurance company paid out $147,000 pursuant to its failure to pay indemnity and medical benefits and failure to comply with the Texas Commissioner’s orders. ACE also did not pay medical bills according to Texas’ medical fee guidelines.

While this kind of case is not exactly novel – insurance companies have been known to try every tactic and strategy in the book to get out of paying North Carolina workers’ compensation claims – the story does illustrate the truly interstate ramifications of workers’ comp disputes.

Here you have a Philadelphia-based company dealing with allegations drawn up by the Texas Workers’ Comp Commissioner. Although states do make independent decisions regarding their workers’ comp programs, this case illustrates the essential interconnectedness of the US workers’ comp systems. National and even transnational players, like insurance companies, funds, and big businesses, often get deeply embroiled in state-specific litigation.

Fortunately, most workers’ comp claimants don’t have to worry about these highly technical ramifications. If you have been recently injured at work – or if you know someone who has come down with an occupational disease, such as bronchitis or repetitive stress injury, from work related activities – you want a simple, clear and precise strategy to get your benefits as quickly as possible and reboot both your health and your career.

Talk to an experienced North Carolina workers’ compensation law firm to develop and execute a sound plan of action to get the help you need.

More Web Resources:

Texas Insurance Department’s Division of Workers’ Compensation

Case against ACE American

North Carolina Workers’ Compensation Guide to Surprising Hazards at the Workplace

December 16, 2010, by Michael A. DeMayo

Most North Carolina workers’ compensation policy analysts focus on “after the fact” remedies for workplace injuries and diseases. In other words, they focus on how to get injured workers paid for things like back surgery, time off of work, and finger amputations. They also look at how insurance companies can provide better service at more affordable rates and how employers can cut through red tape to give their employees the protection they need without compromising the business’s finances or other objectives.

But what’s missing in this discussion, overall, is frank and specific talk about preventing injuries and diseases. As the old adage goes, “an ounce of prevention is worth a pound of cure.” This cliché is common advice that’s unfortunately uncommonly practiced. Rather than focus so much on solving problems once they have already occurred, we in the North Carolina workers’ compensation system should collectively focus our energies more on attacking the root causes of workplace injures with the goal of ultimately making workplaces from the Research Triangle to the far west of the state safer for all employees.

To that end, we need to recognize dangers that often go unremarked upon – and try to figure out how to deal with these pernicious hazards.

1. Too much sugar in the workplace

Whether you work as an high powered banking executive in the Research Triangle, or you supervise a construction crew in a rural part of far western North Carolina, chances are you encounter sweets many times during your day. There might be a vending machine in your office lobby that sells extremely sugary drinks. Your secretary may keep a bowl of delicious candy on his desk. Or, if you work at a large office, you may be asked to partake in weekly or even biweekly birthday parties for your office mates, during which you’ll be fed cupcakes, ice cream, and other goodies.

The problem is that all of this sugar is extremely bad for people – bad for workers, bad for the cardiovascular system, and bad for our collective health. Furthermore, eating too much sugar can make you feel lethargic, less attentive, lightheaded, and more. Excessive sugar consumption can also lead to problems such as diabetes, heart disease, and perhaps even cancer. If North Carolina workers and employers could focus on reducing their collective sugar consumption, this would almost certainly lead to reductions in things like workplace accidents, sick days, and occupational diseases (sugar also compromises the immune system).

2. Too much informational input

Whether you are an office worker bombarded by dozens of emails everyday; or you are a construction foreman snowed under by frustrating paperwork, chances are that you get more information than you can comfortably process. Studies suggest that this overconsumption of information can be hazardous: it can lead to inattention at the workplace, general fatigue, and even depression and anxiety.

3. Not enough sunlight

Medical studies suggest that most people could benefit from getting regular sun exposure to boost levels of Vitamin D and stimulate the immune system. Unfortunately, many North Carolina workers don’t get enough sun exposure – they are trapped in office buildings all day – and this lack of natural sunlight could impair mood, cause fatigue, and lead to inattention that could further stimulate on-the-job injuries and other problems. Perhaps employers could institute a 20-30 minute break per day – kind of like a “recess” – during which workers would be encouraged to go outside and recharge.

4. Bad Ergonomics

Whether you sit in a chair for 8 hours a day, spend 8 hours doing repetitive tooling and machining work, or engage in some other repetitive or physically uncomfortable activity, you could be setting yourself up for long-term work-related injuries. Working at a computer, for instance, can create all sorts of problems from eye strain to thoracic outlet syndrome to lower back problems. Remedies could include taking regular breaks, getting better and more ergonomic office equipment, using programs like Feldenkrais or the Alexander Technique, engaging in strength training, and changing up your work tasks so that they are not as repetitive.

If you or someone close to you needs guidance with a workers’ comp issue, connect with a quality and experienced North Carolina workers’ compensation firm to go over your options and ensure that you get all benefits owed to you.

More Web Resources:

Sunlight and Vitamin D research

Good v. Bad Ergonomics

Texas-Sized Mess Serves as a Cautionary Tale for the North Carolina Workers’ Compensation System

December 9, 2010, by Michael A. DeMayo

Analysts often get mired in the details of internal state policy, spending time reviewing in-state cases and poring over announcements from individuals like Insurance Commissioner Steve Poizner to understand factors shaping the North Carolina workers’ compensation system.

But sometimes it’s instructive to attend to the trials and tribulation of other state’s workers’ comp programs. To wit, a November 23 report out of Austin, Texas highlights a slew of nagging problems with that state’s Division of Workers’ Compensation (DWC). The report identified four serious problems that “significantly inhibit” the DWC’s ability to offer benefits and care for workers hurt on the job. The points get technical and dry, but they are worth quickly reviewing:

1. The Texas DWC allegedly does not process complaints about medical practitioners well, so system auditors cannot evaluate the consistency and appropriateness of any disciplinary actions.
2. The complaint process the DWC uses fails to comply with the Texas Labor Code.
3. The way healthcare providers get chosen creates major inefficiencies and results in the “overutilization” of healthcare.
4. DWC also has problems in engaging in sanctions and enforcing its decisions.

Texas professionals plan to meet on December 14 in Austin to discuss how to rehabilitate the Division of Workers’ Compensation. But the ongoing struggles in the Lonestar State should alert analysts and policymakers who focus on North Carolina workers’ compensation to the sheer size and scope of some of the crises we face.

One major theme that emerges here is the idea that failure to process information effectively can have serious systemic consequences. State bureaucracies are not exactly known for being efficient. But lack of a structured set of processes and systems gums-up the whole system. It forces people to engage in extra paperwork. It drains resources from already resource-strapped and time-strapped individuals.

New developments in information processing theory may be useful. For instance — and this may sound silly at first — but imagine if everyone in the system adopted the “K.I.S.S. principle” (keep it simple, stupid) when developing their systems and procedures. A return to simplicity could make regulations and restrictions clearer, allow employers and hurt workers to make better decisions and foster a more genial overall spirit.

Stepping back from these global and philosophical implications…

If you’ve recently been put out of work by an injury or occupational disease, or if your family has been struggling to collect benefits from an insurance carrier, you are probably less concerned with what’s going on in Texas and much more concerned with questions like: “How am I going to feed my family if my benefits run out?” and “What can I do to heal faster so I can get back to work?”

To tackle all your concerns, you may benefit greatly from a free consultation with a North Carolina workers’ compensation law firm.

More Web Resources

Division of Workers’ Compensation (DWC)

Texas’ workers comp agency’s oversight faulted: Auditor

North Carolina Workers Compensation Experts See a Big Legal Battle Brewing in Seattle

December 1, 2010, by Michael A. DeMayo

The business of reforming North Carolina workers’ compensation – or any other state system – is a complicated and fraught one.

To wit, a monumental brouhaha is brewing in Seattle, Washington over a reform program championed by WA businesses. Theoretically, the reforms could save the Washington workers’ comp system upwards of $1.2 billion, including a one-time net savings of $730 million. Different entities within the Washington government have proposed wildly different estimates of the savings that the business backed plan would generate. Labor groups are vociferously protesting; they have put forward a different plan that may save the system approximately $450 million over the next several years.

According to the Seattle Times, WA governor Chris Gregoire is treading carefully, aiming to split the different between these two plans. The state’s Office of Financial Management believes that one quarter of all injury claims in WA (approximately 7,000 cases) will end up at settlement. The Chair of Washington state’s House Labor Committee, representative Mike Cells, doesn’t plan to give the bill a hearing, stalling its advance.

What bearing does this tug of war over Washington state’s potentially insolvent workers’ comp system have on the North Carolina workers’ compensation system?

Practically speaking, not a lot!

But although Washington is located literally thousands of miles away from North Carolina, it’s a mistake to underestimate the influence that out of state battles over benefits and entitlements can have on the timbre of debate here in NC. As we’ve explored in other posts, states around the union are desperate to get workers’ comp costs under control. (Witness the recent very public battles in both Illinois and California over similar issues.) As the national economy continues to stall and unemployment rates remain stubbornly high, political figures will look at entitlement programs like unemployment and workers’ comp to identify places to cut.

The problem is that indiscriminate, non-strategically optimized cutting may not necessarily save states. Slashing may also create longer term headaches — not just for hurt and injured workers, but also for the states’ fiscal health. Imagine, for instance, if the North Carolina General Assembly passed a draconian measure to chip away at workers’ comp. Say, for instance, the benefits period maxed out at 250 weeks. What might happen to all those hurt and sick workers? Where will they get money to support their families and to pay for rehab and medical bills? It’s not like these people will just disappear.

Obviously, there is no quick solution to these problems. And if you are personally struggling with an employer or insurance company, a consultation with a North Carolina workers’ compensation law firm can be crucial to making sure that you’re treated fairly and justly — and that you have the information you need to get your health back on track.

More Web Resources:

Can the Washington workers’ comp system be saved?

North Carolina General Assembly plan to reform NC workers’ comp

RSI Claim Approved for Ice Cream Scooper in Canada — North Carolina Workers’ Compensation Analysts Look at Controversial Case

November 24, 2010, by Michael A. DeMayo

While most North Carolina workers’ compensation analysts probe the local news for instructive stories, sometimes blogs look to international sources to find the most compelling news. And a case out of Toronto – reported by the Vancouver Sun – has many in the North Carolina workers’ compensation community talking. An Alberta tribunal has ordered workers’ comp payments for a convenient store worker who suffered serious shoulder injuries from scooping hard ice cream. According to the Sun’s report, the woman had to serve up an enormous quantity of orders in a short period of time during a heat spell in April 2009. The Appeal Board noted that “the activity required considerable force with her right hand and arm in a twisting motion because the ice cream was frozen hard…the total sale of ice cream cones [for a 2 day period] was $1,500.”

The woman had been treated for a shoulder injury prior to working at the ice cream store and had rectified that injury through the use of cortisone shots. But the ice cream scooping reinjured her shoulder so badly that she needed surgery on her rotator cuff to deal with the flare up. The Sun’s article quoted an orthopedic surgeon, Dr. Stephen Reed, who argued that ice cream scooping is indeed a dangerous activity. Dr. Reed said “they are forced to do this basically at arm’s length, reaching into a large cabinet…it’s basically poor ergonomics, and they are doing it repetitively.”

Repetitive strain injuries due to manual labor, such as ice cream scooping, typing, or repetitive lifting, can cause lasting damage to muscles, fascia, ligaments, and other soft tissue. More frustratingly, the full extent of the damage may take weeks or months to reveal itself. By the time an injured employee notices what’s been happening, it may be too late to reverse the problems easily.

If you or someone you love or work with has been sidelined with a repetitive stress injury or other workplace injury, either chronic or acute, you can benefit tremendously from consulting with a qualified North Carolina workers’ compensation firm. By exploring your rights as a potential claimant, you can collect compensation for things like your lost wages and medical bills. Moreover, you can simplify the process, focus your limited resources on healing from your injuries and getting back to work (or finding new work), and holding reluctant employers or insurance companies fully accountable.

More Web Resources:

Scooping hard ice cream can be hazardous to your health

RSI resources

Lower Back Safety 101: How to Avoid Ever Needing North Carolina Workers’ Compensation

November 10, 2010, by Michael A. DeMayo

Whether you’ve been on and off North Carolina workers’ compensation for a bad back or other occupational injury for years; or you are concerned about chronic nagging aches and pains, you want solid and tested advice about how to take better care of your back.

When most people think about back injuries, they envision things like falling off a crane at a construction site, slipping and falling on a patch of dry ice in the office parking lot, screwing up one’s lower back while trying to pick up a heavy box, or getting whiplash in an auto accident.

While all these situations can result in back injuries, chronic abuse of muscles and poor posture can also cause/exacerbate back problems. For instance, if you work a desk job, and you don’t employ proper ergonomic techniques and tools, over time, your posture can degrade, making you more vulnerable to muscular weakness, atrophy, and damage to soft tissue. This can actually weaken your structure to the point that a back injury may be almost inevitable.

Furthermore, your diet can influence your potential to get hurt (or to recover from) a back injury. If you consume lot of heavily processed foods and sugars, you can weaken your immune system and degrade your body’s natural resilience to things like stress.

Obviously, this blog cannot provide medical advice, but if you or someone else that you love has been dealing with a North Carolina workers’ compensation claim for your back, you might want to explore modalities with your physical therapist and physician to strengthen your body and eliminate the factors in your life and workplace that may be causing or exacerbating back problems. For instance, cutting out refined sugars and starches can help the body’s immune system. Engaging in regular strength training overseen by a therapist can be useful for many people, even for workers in “non-active jobs,” such as data entry or marketing. De-stressing can also be a crucial resource, as can taking regular breaks from repetitive activity.

Other more “exotic” forms of back strain relief include the Alexander Technique, Sarno body awareness, and Feldenkrais movement. For certain individuals who have been severely or chronically injured, traditional therapies, like surgery, may be needed. Other modalities that some have found useful to treat back pain include massage, acupressure, acupuncture, and training in meditation/mindfulness.

On a more general note… many injured workers develop a mentality of helplessness. Since they’ve been hurt, and they have suffered financially, they feel a loss of control over their lives. Fortunately, this loss of control is often imaginary. Even if you have sustained serious problems, you can take advantage of good modalities to speed up healing and prevent re-injury.

All that said, from a practical “nuts and bolts” point of view, you still likely have many questions about how to collect benefits owed to you, how to navigate the workers’ comp system, how to deal with bad faith insurers, and how to manage less than cooperative employers. For help now, turn to a capable and experienced North Carolina workers’ compensation law firm.

More Web Resources

WebMD article on causes of back pain


Listserve for people with repetitive stress and pain problems

2010 North Carolina Workers’ Compensation Rate Changes Inch up over 2009 Numbers: Business Owners Appear Pleased

October 28, 2010, by Michael A. DeMayo

The State of North Carolina and the North Carolina Rate Bureau (NCRB) reached an agreement over North Carolina workers’ compensation rates for next spring. The 2010 filings – which will go into effect on the 1st of April, 2011 – should save businesses approximately $7 million over what they might have had to pay, had the North Carolina Rate Bureau completely gotten its way. Wayne Goodwin, the State’s Insurance Commissioner, agreed that the “slight increase” in North Carolina workers’ compensation employers costs (0.6% for voluntary market loss costs and just a little more than 4% for assigned risk markets) was justified.

The Rate Bureau had hoped for slightly higher increases – 1.2% for the voluntary market costs and 5.5% for the assigned risk markets. The industry argued that it needed a hike in rates because of rising medical costs across the state. But opponents of large increases argued that the number of workers’ comp claims in NC has declined; therefore, rates shouldn’t be bumped too much. The Rate Bureau’s director speculated that the number of claims may have declined because:

A) High risk manufacturing jobs preferentially disappeared during the recent recession.
B) Employers have made strides in making their workplaces safer.

The Rate Bureau believes that employers across North Carolina will pay approximately $1.16 billion in 2011 in premiums alone. While a spokesperson for the NCRB claimed to be “a little bit disappointed” with the final decision, the Bureau didn’t seem too frustrated by the final outcome.

These macroscopic changes to the system may be interesting to policy analysts. But what if you are a worker who has recently been diagnosed with a chronic disease or who just got into a serious accident on the job? Will these rate changes affect you? And if so, how?

The trickle-down effect of major policy changes can be very difficult to detect and to quantify. Rather than getting distracted by macroscopic state rate politics, focus instead on what you need to do maximize your claim and speed up your recovery. If you’ve been having trouble with an employer or an insurance company – for instance, an employer unreasonably denying your benefit request or an insurance company acting in “bad faith” and refusing to pay money owed – consult with a North Carolina workers’ compensation law firm to figure out your best next steps.

More Web Resources

North Carolina Rate Bureau (NCRB)

More about the rate hike

Alabama Lawsuit Has North Carolina Workers’ Compensation Policy Analysts Talking

October 19, 2010, by Michael A. DeMayo

A heartbreaking case out of Montgomery, Alabama has much of the nation, including many top North Carolina workers’ compensation policy analysts, debating the effects and legality of a suit filed by the family of Corporal David Brown, a police officer who got hurt while off duty.

Corporal Brown had been escorting a funeral procession on September 11th, when he got injured. The ambulance that took him away flipped over while carrying to the hospital, injuring Brown further. As of this writing, Brown remains seriously injured. The Corporal had been working for a private funeral home and had been technically off duty (September 11th this year was fell a Saturday). But Brown’s family wants the city to declare that the Corporal was actually “on duty” so he can collect workers comp.

Montgomery Mayor Todd Strange has indicated that the city can’t grant the workers’ comp benefits because state law does not allow it. That said, Mayor Strange indicated that the city would do everything it could to help Brown and his family. Brown reportedly will get retirement benefits for life as well as medical disability retirement benefits and extra leave time. In the Montgomery Advertiser, Mayor Strange said, “we want to do everything conceivable under the law to help him.”

On October 27th, the Brown family filed suit against Montgomery, arguing that the corporal had been working “with permission, knowledge, and approval” of the city’s police department and had been working to help the citizenry of Montgomery while directing traffic for the funeral procession.


This case illustrates nicely how complicated certain North Carolina workers’ compensation cases can become – even when employers (or in this case the Mayor of the City of Montgomery) want to cooperate and provide maximal allowable assistance under the law. In other cases, employers and insurance companies may resist obligations to pay an injured worker and may even skirt the law to get out of paying monies owed.

If you or someone in your family has gotten hurt or ill at a job in the state, a North Carolina workers’ compensation law firm can provide a free and confidential consultation about how you can go about collecting benefits in a fair and timely way. A good team of attorneys can also help you battle back against a bad faith insurer and uncooperative employer.

More Web Resources

Corporal Brown lawsuit

Mayor Strange vs. Brown family

Conference on North Carolina Workers’ Compensation Slated for Next Week

October 7, 2010, by Michael A. DeMayo

The North Carolina Industrial Commission is sponsoring the 15th Annual North Carolina Workers’ Compensation Educational Conference next week from October 13 through 15. The event – which will take place at the Raleigh Convention Center – aims to educate people involved in all different aspects of the state’s workers’ comp system about:

• Policies
• Forms
• Procedures
• Rules

The conference also aims to allow diverse participants to discuss key issues about the system. The NCIC website says that the following participants may gain useful info from this conference:

• Employers
• HR managers
• Attorneys
• Medical providers
• Mediators
• Rehab providers
• Paralegals
• Self-insurers
• Administrators
• Claims adjusters
• Safety managers

Both the Raleigh Marriott City Center and Sheraton Raleigh hotels offer discount conference rates just half a block away from the Raleigh Convention Center (where the conference will be held). According to the NCIC website, the following people will be speaking at the North Carolina Workers’ Compensation Educational Conference:

October 13:

• Pamela Young, the Chair of the NCIC
• Martha Dealy, the President of Kids’ Chance of North Carolina
• Denise Thomas, Consultant
• Kirk Leggott, the NCIC’s Chief Information Officer
• Adolfo Arsuaga, a speaker on Multicultural Issues
• Tracey Weaver, David Gantt, and Henry Byrum, who will talk about Professional Ethics

October 14 (Thursday) two breakout sessions will occur in the morning – one on Rehab Dilemmas and one on “The Workers’ Knee – A Medical Assessment”

In the afternoon, two other breakout sessions will occur: one on “Hot Topics in Claims Administration” and one on “I Know I Can Do It, I Just Don’t Remember How!” held by the NCIC Deputy Commissioners.

October 15 (Friday) you will get to hear more speakers, including:

• Pamela Young, the NCIC Chair
• Wanda Taylor, Keischa Lovelace, and John Schafer, who will talk about Industrial Commission Rule Changes
• Dr. T. Kern Carlton III will talk about Controversies in Chronic Pain
• Johnny Lee will talk about Workplace Violence
• Maggie Bennington and Bruce Hamilton will talk about Case Law Updates

If you or someone you care about has gotten injured or sick at work – and your employer, or relevant insurance company, or another party has not treated you fairly, it may behoove you to discuss what steps to take with a qualified North Carolina workers’ compensation law firm.

More Web Resources

more about the North Carolina Workers’ Compensation Educational Conference

North Carolina Industrial Commission

Steps to Avoid Having to Make a North Carolina Workers’ Compensation Claim

August 3, 2010, by Michael A. DeMayo

Whether you work at a potentially dangerous job, such as a construction site, welding factory, or farm; or you face dangers due to occupational diseases and/or repetitive stress injuries at a white collar job, you don’t want to have to go on North Carolina workers’ compensation, if you can help it. Ideally, you want to work pain-free and accident-free. So here are a few tips to help you stay safe at work:

1. Take Breaks, Particularly When You Engage in Repetitive Work

Whether you are doing data entry, computer programming, sewing, or hair styling, or any other kind of repetitive work, ergonomic professionals will urge you to take regular breaks to avoid injuries to your hands, arms, shoulders, and back. Repetitive stress injuries typically result from long-term abuse of muscles, bad posture, and “Type A” enthusiastic work habits. This may sound silly, but one thing you can do is – every 30 minutes or so, or whatever your employer will allow – take two to three minutes to lie down on the ground and let your spine and back relax before you start doing your repetitive activity.

2. Cut Back on Sugar and Processed Foods

More and more studies have linked excess sugar and high fructose corn syrup consumption with diseases like obesity and type 2 diabetes. Although these aren’t occupational diseases, when you get obese and pre-diabetic, you stand at a much greater risk of injury. And some evidence also suggests that excess sugar consumption can decrease your stamina, make you tired, and damage muscle and organ health – which will put you at greater risk of on-the-job injury.

3. Increase Your Strength

Strength training helps with muscular flexibility, improves bone density, leads to innumerable other health benefits, according to abundant medical literature. Many employees neglect effective strength training. But as we age, we will see a natural deterioration of our muscular strength (particularly in places like our lower backs) unless we actively work to improve strength in those areas.

4. Don’t Wait Until a Problem Gets “Too Big”

If you feel like you are getting hurt or you could potentially get hurt at work, tell your employer at once. Don’t keep your concerns to yourself. Your employer can and should want to help you solve the problem. For instance, say you type at an ergonomically dysfunctional workstation. Tell your boss, so he or she can help you solve your ergonomic problems and thus help you prevent injury. Speak up!

Do you need help with a North Carolina workers’ compensation benefits case? Don’t let bad faith insurers, uncooperative bosses, or confusion beat you down – get help from a qualified and well-credentialed NC workers’ comp law firm today.

More Web Resources

Sugar and Obesity and Diabetes

Learn to Take Breaks at Work

Former Chicago Bears Tight End Gets $300,000+ in Comp Case: North Carolina Workers’ Compensation Analysts Debate Implications

July 22, 2010, by Michael A. DeMayo

Gabe Reid, a former tight end for the Chicago Bears, got an award of $325,000 for a knee injury from the Illinois Workers’ Compensation Commission this week. North Carolina workers’ compensation experts have been closely following NFL related workers’ comp cases like Reid’s – this blog reported last month about California’s dilemma over how and whether to compensate injured athletes who played for teams outside of California but who got hurt in games played in the Golden State.

Reid played for the Bears from 2003 to 2006. The team released him in 2006 to be an unrestricted free agent. His settlement was the biggest settlement for a pro athlete in Illinois history; although another ex-Bear, Mike Brown, recently collected $140,000 for injuries he suffered to his foot and leg while he played for the Bears. More ex-Bears may be eligible to collect additional funds, according to state sports reporters.

How will Reid’s settlement impact similar North Carolina workers’ compensation cases, if at all? Will ex-Panthers be eligible for similarly large payouts? Truth be told, the states individually are in the process of working out how to compensate NFL athletes (and athletes in other sports). And it will likely be several years before policy analysts have enough data to draw any clear conclusions. However, with all the financial pressure on state workers’ compensation agencies to tighten their budgets – and the new POWER initiative launched by the Obama administration, which this blog reported on earlier in the week – it may be more difficult for claimants to win relevant arguments.

Irrespective of what happens to ex-NFLers like Reid and Brown, what can you personally do to improve the likelihood of collecting fair and flexible benefits for your injury or workplace illness?

If you suffered a chronic, debilitating injury at work such as a knee problem or typing injury – or if you got hurt in some kind of acute accident – such as a slip and fall or work-related car accident – you must simultaneously struggle under a number of burdens. First, you must deal with the medical recuperation, which can be exhausting and emotionally draining in and of itself. Then, you need to figure out how to rehabilitate yourself and get back to work in some fashion ASAP – and/or how to deal with your financial situation. And lastly, under certain circumstances, you might have to fight back against unwilling employers, recalcitrant insurance companies, and bureaucratic red tape to get benefits paid out in a timely fashion.

With all these stresses on your shoulders, it may behoove you to discuss your problems with a qualified North Carolina workers’ compensation attorney. A good lawyer can simplify your strategy, relieve you of logistical and emotional stresses, and help you collect appropriate payments without hassle or frustration.

More Web Resources:

Gabe Reid case

Mike Brown case

Washington Ballot Initiative Stokes Debate among North Carolina Workers’ Compensation Policy Analysts

July 12, 2010, by Michael A. DeMayo

Initiative 1082 — way up in Washington State — has sparked a firestorm of debate and controversy among North Carolina workers’ compensation analysts. Ordinarily, a statewide initiative in a far off part of the country would not rile up insurers, business owners, injured workers, and state bureaucrats. But the vocal debate out of Washington has served as a touchtone for a number of issues hotly being discussed right here in NC.

Facts about the Initiative, and Implications for North Carolina Workers’ Compensation Politics

The Building Industry Association of Washington – regarded as a politically conservative group – sponsored I-1082 to crack the state monopoly on workers’ comp. To qualify for the ballot, the measure needed 241,000 signatures – allegedly, it got nearly 100,000 signatures above that mark. Clearly, many Washingtonians are fired up. Sponsors argue that the current system sticks business owners with high insurance premiums and allows injured workers to enjoy overly-plump benefits. Opponents of I-1082 say that introducing a for-profit component into the workers’ comp system could degrade benefits and lead to claims being delayed or denied.

Both opponents and proponents of the initiative claim that the implications of I-1082’s passage for the state could be profound. Currently, Washington is one of only four states that does not allow companies to privately compete with a state-run workers’ comp system.

The North Carolina workers’ compensation system allows private insurers to compete – so the WA debate can be relevant only indirectly. However, the growing frustration among business owners regarding workers’ comp costs – and the simultaneous growing health problems among workers, including chronic occupational diseases and medical conditions like obesity and diabetes – may well portend a sea-change in the next few years, economically speaking.

Can small businesses survive a clunky economy and potentially a double dip recession? Can hurt employees – many of whom may soon start to lose their unemployment benefits – survive if their benefits get curtailed or restricted?

If you or a coworker or a family member has been experiencing difficulties collecting your benefits, connect ASAP with an attorney to advise you. A free and confidential consultation with a North Carolina workers’ compensation lawyer can help protect your rights and ensure your family’s financial stability.

More Web Resources:

Initiative 1082

Workers comp initiative steps closer to ballot

Appalachian State University to Host North Carolina Workers’ Compensation Conference

June 30, 2010, by Michael A. DeMayo

Appalachian State University will host a symposium on North Carolina workers’ compensation from August 1st to August 2nd in Winston-Salem, NC at the Embassy Suites Hotel. The symposium offers an opportunity for insurance professionals, lawmakers, employers, attorneys, regulators, and economists to get together to discuss critical issues about the state’s workers’ comp system.

For more information, go to http://insurance.appstate.edu// — you can also register online there. The price is $129 if you register by the 10th of July and $149 after that. The symposium is titled: “North Carolina’s Workers’ Compensation System: is the “compensation bargain” still working for both employers and employees in our state?”

The conference aims to take a deeper and more levelheaded look at the so-called North Carolina workers’ compensation bargain – the idea that injured workers should be covered for medical care and missed wages in exchange for not filing negligence claims or debating questions of fault. Ideally, the system should move cases through faster because establishing fault is not the key issue. In practice, however, many North Carolina workers’ compensation claims end up tied up in court, potentially creating a drag on the system and even on the economy as a whole.

Some of the brightest minds and luminaries in the arena of North Carolina workers’ compensation will attend this conference. Special speakers include Nicole Coomer, an economist at the Workers’ Compensation Research Institute, Jay Norris, the President of the North Carolina Association of Self Insurers, Carol Telles, an analyst at the Workers’ Compensation Research Institute, and Pamela Young, the Chair of the North Carolina Industrial Commission.

If you or a loved one faces an intractable problem with your benefits or insurer; or if you need help understanding anything about the process, connect today with a knowledgeable and a results-proven North Carolina workers’ compensation attorney.

More Web Resources:

Appalachian State University

“North Carolina’s Workers’ Compensation System: is the “compensation bargain” still working for both employers and employees in our state?”

Tire Inspector Successfully Defends North Carolina Workers’ Compensation Benefits

June 28, 2010, by Michael A. DeMayo

Breaking news in a key North Carolina workers compensation case: The North Carolina Court of Appeals upheld an award in the case of Hatley v. Continental General Tire, stipulating that the claimant (Hatley) was entitled to temporary total disability benefits pursuant to an injury he suffered while repairing a tire.

Background

Hatley was a tire inspector who hurt his hand during a blowout accident at work. After he got treated, his physician put him on light duty restriction. Following this rest, he tried to go back to work but found that he could not perform his duties because of continued problems with his injured hand. His employer told him that he had to continue working or retire. The inspector chose to retire and take a new position as a teacher’s assistant, six months after the fact. His employer sought to get out of paying for disability claims; he alleged that not all of Hatley’s symptoms could be traced back to the at-work accident. (Pursuant to the North Carolina Workers’ Compensation Act, an injured worker must be able to show that a workplace injury caused a disability that resulted in impairment.)

The employer’s argument fell short, according to the Court of Appeals, because no doctor testified precisely how much of the injury resulted from work place trauma and how much resulted from other factors. Without good medical testimony to this point, the Court concluded that “any attempt to apportion plaintiff’s injury would have been speculative and improper.”

Although the plaintiff in this case managed to hold on to his temporary total disability benefits, many other workers with legitimate claims are not so lucky. They can find their benefits retroactively stripped from them. If you have questions or concerns about how to handle a difficult employer or a non-cooperative insurance company, it’s probably in your best interest to discuss your case in confidence with an experienced North Carolina workers’ compensation attorney.

More Web Resources:

Hatley v. Continental General Tire

The North Carolina Court of Appeals

North Carolina Workers’ Compensation Analysts React to Rate Drop in South Carolina

June 23, 2010, by Michael A. DeMayo

On June 15th, regulators announced that South Carolina workers’ compensation rates would fall to 9.8% — news that has sent ripples of interest and concern across the North Carolina workers’ compensation community. According to SC Insurance Director, Scott Richardson, 2009 marked the second year in a row in which regulators approved a decrease. He argued that “this trend [implies] an improved economic climate, and [we] hope to see this continue into next year.”

SC insurers will be able to use the new 9.8% rate in just 30 days. Richardson cited multiple reasons for the decline in rates, including enhanced employee safety programs, a reduction in the frequency of claims, and changes to the nature of claims themselves. In South Carolina, more than 40% of benefit costs can be directly attributed to payments for medical services. Most SC workers’ comp costs go to indemnity payments – that is, benefits to replace wages lost. As Richardson and others have noted, the extent to which the rate change will impact policy regarding medical costs in the state remains to be seen. Richardson noted that the state “will continue to monitor and assess the impact these reforms have on workers’ compensation rates…as it will take several years to realize the full impact.”

Meanwhile, north of the border, North Carolina workers’ compensation experts have been feverishly debating whether and how these rate changes might influence the playing field up here. So many unbalancing factors are at play – both at the state level (see our earlier blog entry about the ongoing devastation at the last year’s Slim Jim plant in the town of Garner, for instance) and at the national level (see our past blog entries on the local implications of the Gulf oil spill, for instance).

It’s important to recognize the limits of our collective power to influence the interactions of the dynamic elements that comprise the ecology of the North Carolina workers’ compensation system. Even among key players — who include but are not limited to insurance adjusters, attorneys, judges, economists, employers, employees, and their families — debate about how to set rates rages.

Getting away from generalities and down to brass tacks… if you or a loved one has a clear and present concern about North Carolina workers’ compensation benefits, insurance, or coverage, consider connecting today with a top caliber attorney to discuss your needs and responsibilities.

More Web Resources:

South Carolina Workers’ Compensation Rates to Drop 9.8%

South Carolina Regulators Approve 9.8% Cut in Workers’ Comp Rates

North Carolina Workers’ Compensation Bloggers Weigh in on Octomom’s Lawsuit Settlement

June 16, 2010, by Michael A. DeMayo

Although her saga does not technically pertain directly to North Carolina workers’ compensation matters, Octomom Nadya Suleman quest for workers’ comp has riveted the attention of the nation. According to breaking reports, the Southern California mom of 8 has finally settled a long standing lawsuit for workers comp for just a little over $23,000.

Background

In 1999, Suleman sustained an injury at the Metropolitan State Hospital while working as a psychiatric technician (hurt her back). For this, she subsequently received around $170,000, which she used in part to fund the in vitro fertilization that led to her becoming the mother of octuplets last January. The California Division of Workers’ Compensation reported that her original settlement of $40,000 was diminished by nearly half because of attorney’s fees and advance payments.

Suleman has been roasted widely in the press for feeding her children with food stamps, selling pictures of herself clad in a bikini to the tabloids, and taking $5,000 from People for the Ethical Treatment of Animals in exchange for putting a sign in her window that reads “don’t let your dog or cat become an Octomom – Always spay or neuter.”

The workers’ comp drama may not be over for Ms. Suleman, given that some of her medical providers have a lien against her, claiming that she owes them around $800.

Are there lessons here for would be North Carolina workers’ compensation claimants? Likely not. Ms. Suleman’s case is fairly unique, and not just because she has octuplets and has behaved in fairly idiosyncratic manner. California has special laws in place that may not be applicable to North Carolina workers’ compensation cases.

For instance as this blog recently reported, an NFL player who hurts himself in a game in California can theoretically claim workers’ comp benefits from the state for the rest of his life – CA is unique in the nation regarding this kind of liberal policy.

If you or a family member faces difficulties collecting benefits, wrangling with insurance companies, or even processing paperwork to meet critical deadlines, it may behoove you to speak with a reputable and battle proven North Carolina workers’ compensation attorney. As the case of Octomom illustrates, workers’ comp – whether you succeed in getting appropriate payments or not – may not be a complete solution for your financial woes.

Speak with a financial planner to draw up a battle plan for you and your family to get on a more even financial keel.

More Web Resources

Octuplets mom Nadya Suleman settles her workers’ comp case

Octuplet mom settles disability claim for $23,000

North Carolina Workers’ Compensation Experts Debate Wells Fargo Ruling Out of Minnesota

June 14, 2010, by Michael A. DeMayo

Last Wednesday, the multinational bank Wells Fargo was ordered to pay out $30 million to four non-profit entities, pursuant to a jury’s verdict that the bank participated in fraud. North Carolina workers’ compensation policy analysts have been reviewing the case to see whether it may have interstate implications.

The four non-profit entities — the Minnesota Workers’ Compensation Reinsurance Association, the Robins, Kaplan, Miller and Ciresi Foundation for Children, the Minnesota Medical Foundation, and the Minneapolis Foundation — all alleged that Wells Fargo essentially tricked them into believing that they were investing in low risk options, when in actuality the bank had been funneling their money into risky investments which blew up during the recent credit collapse. The jury found that the bank violated the Minnesota Consumer Fraud Act (and other laws). Punitive damages have yet to be assessed against Wells Fargo.

Representatives for the bank expressed disappointment about the decision, although it could have been worse for Wells Fargo. The non-profits asked for $400 million — more than ten times what the jury returned.

The litigation over punitive damages (and the potential Wells Fargo appeal) could stretch on for years – a not uncommon phenomenon in North Carolina workers’ compensation cases in which millions of dollars hang in the balance.

Most individual workers’ comp cases involving occupational diseases, injuries at work, and conflicts with insurers do not take as long to resolve and do not get nearly as complicated as the Wells Fargo case. Nevertheless, if you or a loved one faces friction getting benefits, dealing with an insurer, or managing the deadlines associated with your claim, connect at once with a reputable and experienced North Carolina workers’ compensation attorney to review your strategic options and make sure that you’ve dotted all your I’s and crossed all your T’s.

More Web Resources

Wells Fargo vs the non-profits

Minnesota Workers’ Compensation Reinsurance Association

North Carolina Workers’ Compensation Watchers Captivated by Bizarre Marijuana/Grizzly Bear Case Out of Montana

June 7, 2010, by Michael A. DeMayo

Many North Carolina workers’ compensation cases wind up being dry and technical, requiring attorneys to develop nuanced arguments based on subtle interpretations of the law. But a new case out of Montana has engendered lots of laughs and some raised eyebrows. Below are the deets.

On June 7, a judge found in favor of a 23-year old plaintiff, Brock Hopkins, who was mauled by a bear he had been feeding while high on marijuana. Brock had been volunteering at Great Bear Adventures in Montana. One day, he smoked a pipe of marijuana and came in to do his job when the bear attacked him, dislocating his knee cap, and leading to $70,000 in medical expenses.

The park’s owner, Russell Kilpatrick, argued that Hopkins’ marijuana use was the major cause of the attack – had he not been high, the bear would not have attacked. But although the judge found Hopkins behavior to be “ill advised to say the least and mind bogglingly stupid to say the most,” he also found that Kilpatrick’s testimony that he paid Hopkins “out of my heart” to be laughably disingenuous. Since Hopkins should have been considered an employee of the park, he deserved workers comp benefits.

We have to throw in this pretty amazing quote from Kilpatrick about the event: “Brock could not resist one last time of harassing the bear with his habit of blowing smoke in their faces for God only knows what reason in direct defiance of my telling him not to disturb them!!!”

Hopkins is clearly lucky to have survived the encounter and hopefully has learned his lesson. If you or another family member has been hurt at work (even if you don’t work at a Grizzly Park), your employer or the state could be liable for your medical bills, time off work and other costs. Filing out a North Carolina workers’ compensation claim is not easy. You can find more information about how to do so at the official North Carolina Industrial Commission website.

If you encounter any problems with your insurer, employer, or any other party, it may make sense to connect ASAP with a top caliber North Carolina workers’ compensation attorney to review your rights and make sure the legal system treats you fairly.

More Web Resources

Bear Attack Victim Eligible for Workers’ Comp Despite Marijuana Use

Pot not to blame for bear mauling, judge rules

North Carolina Workers’ Compensation Experts Debate New Workers’ Comp Fraud Case out of Quakertown, PA

May 18, 2010, by Michael A. DeMayo

A sad and disturbing fraud case out of Pennsylvania has North Carolina workers’ compensation policy makers and analysts furiously debating a number of moral and ethical quandaries.

Background

On April 29, authorities arrested 43-year-old Christina Gamble for workers’ comp and insurance fraud stemming from a claim she made in November 2007 that she allegedly made under false pretences.

The PA Attorney General’s office alleges the following:

Gamble had been working for the restaurant Red Robin, when she fell on November 9, 2007 and hurt her back. The restaurant alerted its insurance carrier. In November 2008, a judge awarded her benefits for workers’ compensation. She collected over $22,700 in disability benefits and $4,100 in medical expenses before being caught working in a new capacity – as an exotic dancer for C.R. Fanny’s Gentlemen’s Club and Sports Bar. A private investigator tipped off an agent of Highmark Insurance, which had been representing Red Robin. Since Gamble made her claim on the basis that she could barely move her back, her work as a dancer for hire obviously completely undermined her claim.

Gamble is due in court on May 7. If she is convicted of both accounts of insurance fraud and theft, she could face 14 years in jail and $30,000 in fines.

Workers’ comp and insurance fraud are obviously reprehensible. Enforcement of North Carolina workers’ compensation laws must be strict to ensure that people who do play by the rules get treated fairly and that system-wide costs don’t get out of control. Nevertheless, this case illustrates – or at least implies – how difficult it can be for some people to recover from bad injuries or occupational diseases. Here is a story of a waitress who presumably hurt herself and then did a wrong thing by stealing from her employer’s insurance carrier. But (likely) the news story does not give us the full human dimensions of Gamble’s struggle. As anyone who has personally dealt with North Carolina workers’ compensation issues can tell you, it’s not easy to handle insurance companies or to figure out how to correctly and efficiently get your life back on financially solid ground.

To that end, before you or a family member does something dumb like try to defraud an insurance company or misreport numbers on your workers’ compensation form, connect with an ethical, reliable, and results-proven North Carolina workers’ compensation attorney to discuss your situation in confidence. A free consultation can give you the strategic guidance you need to make wise and ethical decisions about how to move forward and recover from an injury, both medically and financially.

More Web Resources:

Christina Gamble fraud saga

Strip club no cure for her bad back

FLOC Campaigns for Fair Treatment of Workers, Including Better North Carolina Workers’ Compensation Benefits

April 5, 2010, by Michael A. DeMayo

North Carolina workers’ compensation stories often revolve around injuries associated with office jobs, such repetitive stress problems or occupational damage people suffer while working lines at factories. But today we will focus on one set of workers that receives scant coverage in the press – tobacco workers.

The Farm Labor Organizing Committee (FLOC) recently marched through downtown Winston-Salem to demand justice and fair treatment for the state’s tobacco workers, many of whom immigrated from Mexico to work for far below the minimum wage. These workers toil under extremely strenuous conditions – according to one source, nine people died working the North Carolina fields from heatstroke over the past two years. Many others get sick from nicotine poisoning they get from harvesting crops. Still others get sick from exposure to pollutants and chemicals or endure repetitive stress injuries.

Unfortunately, remedies for these laborers seem few and far between. With double-digit unemployment afflicting North Carolina and many of the state’s industries and businesses still reeling from the fallout of the Great Recession, it seems unlikely that major political action will be taken to resolve the plights of beleaguered farm and tobacco workers.

Nevertheless, options may exist. If you or a co-worker has been hurt on the job – whether you got hurt on a farm, at a factory, or in an office – you may be entitled to collect workers’ compensation benefits to pay for your medical care, time off of work, and other costs. Explore your options today by connecting with a competent and well-respected North Carolina workers’ compensation attorney near you.

More Web Resources:

Farm Labor Organizing Committee (FLOC)


NC tobacco workers

Case Out of Australia has Interesting Implications for North Carolina Workers’ Compensation Matters

April 1, 2010, by Michael A. DeMayo

Most North Carolina workers’ compensation matters that this blog covers are local or national. But today we turn our attention to a fascinating case out of Australia involving a pilot for the airline Qantas. This story’s applicability to North Carolina workers’ compensation concerns may be somewhat indirect, but it’s a gripping one, so we had to include it!

Background

A pilot named Bryan Arthur Griffin flew for Qantas in the late ‘70s and early ‘80s. During that time, he developed a mental illness related to obsessive compulsion and anxiety. Mr. Griffin felt a tremendous urge to crash the airplanes he was flying. He heard a voice inside of him telling him to turn off the engines, to cry and scream, to intentionally ignore crew instructions, and so forth. On one flight to Singapore, he developed an urge to crash the plane that was so strong that he had to physically immobilize his arm to avoid killing a whole plane full of people.

Throughout his ordeal, Mr. Griffin was repeatedly looked at by doctors and evaluated by Qantas. Amazingly, the doctors and the airline allowed him to continue to fly for over three years. Not only did allowing Mr. Griffin to fly potentially endanger passengers and crew, but doing so also caused health problems for Mr. Griffin, who became more anxious, depressed, and compulsive as his stint as a pilot wore on.

Eventually, an Australian Commissioner in charge of adjudicating workers’ compensation matters won a judgment for Mr. Griffin for $160,000 for all of his pain, anxiety, and compulsive problems. Qantas also had to pay for his legal and medical fees.

Have you or a family member ever been forced to work at a job that’s caused you anxiety, depression, or compulsion? Your on-the-job injuries and occupational diseases may be covered by North Carolina workers’ compensation.

Take the first step to filing a claim today by connecting with a reputable North Carolina workers’ compensation attorney for a confidential and free consultation. Understand your rights – and your employer’s responsibilities – so you don’t endanger yourself or others at work.

More Web Resources:

Qantas

Bryan Arthur Griffin

Department of Defense may pay out North Carolina workers’ compensation benefits for military personnel injured by environmental containments at Camp Lejeune

February 24, 2010, by Michael A. DeMayo

Military personnel injured by exposure to carcinogenic elements at Camp Lejeune in North Carolina may soon be able to cash in on North Carolina workers’ compensation claims, thanks to a new bill under consideration in the Senate called the “Examination of Exposures to Environmental Hazards during Military Service Act of 2010,” also known as TRICARE. Since January 28th, the Senate Veterans Affairs Committee has held hearings about how to compensate injured military personnel for damages related to exposure to environmental hazards, such as benzene-based solvents like trichloroethylene.

The Senate bill is designed to respond to complaints at 130 military bases around the nation. These are all listed on something called The Environmental Protection Agency Superfund’s National Priority List. Thousands of military personnel may be impacted by the legislation.

At Camp Lejeune in North Carolina, officers and other personnel came into regular contact with trichloroethylene (TCE) during the course of cleaning airplane parts. This harsh solvent seeped into the ground and local water supply, and many personnel thus indirectly drank it, got it on their skin and inhaled the aromatic compound.

Assuming the proposed Senate bill becomes law, the Department of Defense will have 90 days to create a list “Of individuals exposed to environmental hazards at Camp Lejeune, during the period… in which the water at Camp Lejeune was contaminated with volatile organic compounds, including known and probable human carcinogens.”

To collect North Carolina workers’ compensation benefits from the DOD, potential beneficiaries will likely have to jump through many logistical hoops. If you or a family member suffered exposure to chemicals at Camp Lejeune, it may behoove you to speak with a qualified and highly credentialed North Carolina workers’ compensation attorney to protect your interests and to ensure that you get fair payment for injuries, medical costs, wages lost, and other damages.

More Web Resources:

Examination of Exposures to Environmental Hazards during Military Service Act of 2010

Camp Lejeune

Rehabilitation Tips for Employees out on North Carolina Workers’ Compensation

February 11, 2010, by Michael A. DeMayo

You’ve successfully fought for and won a substantial North Carolina Workers’ Compensation claim. Now you are left with the difficult and long-term task of rebuilding your life, planning your career direction, and managing your injury/injuries. Here are some useful tips and solutions as you make this great journey back to financial and physical health.

1. Get support

No one recovers alone. Human beings are social creatures. We need the support of doctors, friends, family members, and other people who are going through similar situations. Reach out to people who can help you, including specialized North Carolina Workers’ Compensation attorneys, support groups, and the helpful operators at the North Carolina Industrial Commission. You are not the first person forced to endure a long and difficult rehabilitation from an on the job injury. And you need not “reinvent the wheel” when it comes to navigating recovery. Listen to what others have to say, and do due diligence and research now to save yourself trouble down the line.

2. Treat your injuries holistically.

You may simply have suffered a sprained finger on the job, or you may have endured something more severe, like a blood injury due to chemical exposure. Whatever the case, in addition to the acute damage the injury/illness has caused you, you have no doubt suffered secondary and even tertiary consequences from the initial insult. Often times, surgery and pain medications can alleviate some of initial symptoms. Work now with your physician to develop a long term system of pain management, exercise, diet, flexibility training, and ergonomic practices. Otherwise, you could easily reopen old wounds and exacerbate current problems. For instance, people who get typing injuries in one hand often revert to using the less favored hand to type — without changing anything fundamental about their work habits. As a result, the less favored hand also gets injured.

3. Budget realistically for the future – and don’t ignore your finances.

While filling out and waiting for a North Carolina Workers’ Compensation claim to go through, it’s easy to awfulize bad news and celebrate good news. Try to keep yourself on an even keel. The budgetary uncertainty won’t go away soon – even if your claim goes through fine. You have a difficult and unpredictable recovery and rehabilitation ahead of you. Budget conservatively, and develop workarounds to protect your nest egg and ensure a good quality of life — without creating undue expectations. If your spouse or partner can pick up some of the financial burden, may be that’s something to consider. If you can take on a temporary job that doesn’t stress your injuries or interfere with your rehabilitation, that also might be something to consider. Workarounds abound. The key is to, first of all, be honest about where your financial situation is right now. Only once you have collected all of your concerns, hopes, and fears about your financial future can you make an accurate and active strategic plan.

4. Consult with a reputable and experienced North Carolina Workers’ Compensation firm regarding any legal questions.

Often, North Carolina Workers’ Compensation claimants wait until the last minute – or wait until deadlines have passed – to get good legal help. Don’t make that mistake. Whether you are negotiating with insurance companies, dealing with an uncooperative employer, or simply confused by the maze of paperwork presented to you, you need not go down this path alone. A free consultation with a vetted and credentialed N.C Workers’ Comp Attorney can make a huge difference to your financial future and to the prospects for your rehabilitation.

More Web Resources:


Medical Rehabilitation Nurses Section of NCIC

Sorehand.org

Can improved CAT Scan equipment improve North Carolina Workers’ Compensation treatments?

February 9, 2010, by Michael A. DeMayo

Does the quality of the CAT Scan used on patients impact treatment outcome and cost? The answer may have significant relevance to North Carolina Workers’ Compensation cases. Consider this argument:

Many CAT Scan technologies in use in hospitals throughout North Carolina were developed in the 1990s and 1980s. When you compare these technologies to emerging CAT Scan equipment (such as the Siemens Somatom Definition Flash), real and potential significant differences emerge. A patient who gets a CAT Scan from an old piece of equipment may receive a fundamentally different diagnosis than a patient who gets analyzed using one of the newer machines!

For instance, on the newer machines, such as the Definition Flash, patients can be scanned in half a heartbeat and need not take beta blockers prior to the scan. These minor differences could be important; when you extrapolate the implications over the entire patient population of United States, we could be looking at potentially millions of dollars a year in patient/doctor savings.

Of course, whenever one does a cost benefit analysis of a new medical technology, we must remember the law of unintended consequence. Adding new machines to hospitals that provide more trustworthy analyses could lead physicians to trust their intuitions less and rely on machines more, for instance. This could lead to doctors ignoring smart intuitions – thus, putting some patients in dange. Furthermore, more accurate imaging technology could lead to more false positives and thus to more unnecessary treatments.

These kinds of concerns must be addressed whenever we debate improvements in North Carolina Workers’ Compensation policy. A policy solution may, at first blush, appear to have no downsides. But the execution of the solution can open a Pandoras Box of problems.

One famous, if peripheral, example of this kind of nasty surprise comes from ecology. In the middle of the 1900s, a Caribbean island was besieged a rat infestation. So the government literally parachuted cats onto the island to eat the rats. But the once the rats were eaten, this severely disrupted the island food chain and created an ecological catastrophe.

To mitigate against the dangers of unforeseen consequences associated with your North Carolina Workers’ Compensation claim, discuss your concerns with quality North Carolina Workers’ Compensation attorneys today.

More Web Resources:

CAT Scan

Siemens Somatom Definition Flash

Can you collect North Carolina Workers’ Compensation for your injury?

February 4, 2010, by Michael A. DeMayo

To collect North Carolina Workers’ Compensation benefits, you must first go through a rigorous and formal process. Even if you were legitimately hurt at work and you have a clear case for needing Workers’ Comp; if you don’t go through official channels, you could be denied compensation and long-term coverage. So, take your time now to understand your options. Go over any questions you might have with a credentialed North Carolina Workers’ Compensation attorney, and plot out a strategic course for your rehabilitation and remuneration.

To qualify, your injury must generally meet the following criteria:

1. You got hurt or sick during the course of your employment.
2. The injury or illness arose directly or indirectly from circumstances of your job.
3. The injury and illness created an impairment which led to medical costs and/or lost wages.

Of course, just because you got hurt on the job does not mean that you will automatically collect North Carolina Workers’ Compensation. Conversely, if you got hurt on the job and it was your fault, you are NOT necessarily denied coverage.

Confused? Let’s take a look at some examples to clarify these points.

Let’s say that you and a co-worker horsed around on some industrial equipment, and you fell off and broke your femur. In this case, you likely would NOT be able to collect North Carolina Workers’ Compensation benefits because your negligence led directly to the injury.

Similarly, let’s say that you suffered a stroke on the job. If you were predisposed to stroke (obese, diabetic, history of stroke, etc), and the condition occurred NOT because of your job, you may not be able to collect Workers’ Comp benefits. (You may have alternative avenues to collect support, however.)

Alternatively, let’s say you suffered a stroke during a particularly stressful time on the job. You might be able to argue that the stress of the situation caused or exacerbated the stroke; and thus you should be entitled to Workers’ Comp.

The point is, at the end of the day, subtle distinctions matter a great deal when it comes to North Carolina Workers’ Compensation benefits. To protect yourself against insurance company harassment, problematic negotiations with your employer, snafus with paperwork, and other potential but not so obvious hurdles. It likely behooves you to discuss your matter with a qualified and trained North Carolina Workers’ Compensation lawyer.

A professional attorney can draw upon a deep knowledge of the law and practical applications of the law to provide you with strategic guidance during this difficult time.

More Web Resources:

Workers’ Compensation Criteria

Denied Coverage? It can be maddening!

Understanding the Key Players in the North Carolina Workers’ Compensation Process

January 30, 2010, by Michael A. DeMayo

Most first time North Carolina Workers’ Compensation claimants find themselves ovewhelmed by the Byzantine claims process. To make things easier for you, we’ve put together this quick guide to explain the basic players who deal with North Carolina Workers’ Compensation claims and injury management.

1. Employee

This is you. A worker who gets injured while executing a job related duty can be eligible for North Carolina Workers’ Compensation.

2. Employer

Your boss or your company is technically be known as the “employer.” If you work for yourself, and you have Self Employment Workers’ Compensation Insurance, you may be both the employee and the employer. Many employers are required by law to carry North Carolina Workers’ Compensation policies. These policies pay out to injured claimants; thus, the money does not come directly from the employers/company’s pockets. Another technical name for the employer is the “Insured.”

3. Insurance Company

The insurance company issues policies to employers to cover them in the event that an employee (such as you or a co-worker) gets injured on the job and requires money to pay for medical services, rehabilitation, and time off of work. Different states have different laws regarding Workers’ Comp Insurance Coverage. If you have specific questions regarding how North Carolina Workers’ Compensation Insurance companies must behave, speak with a veteran attorney or call the North Carolina Industrial Commission (NCIC).

4. Insurance Broker/Agent

A Broker or Agent acts as a liaison between the Insurance Company and the Employer. A broker typically tries to sell services to employers. The Broker can also act as a consultant and risk benefit analyst for employers.

5. Claims Administrator

A third party administrator, also known as a TPA, manages claims, adjusting them per settlement arrangements. Some insurance companies outsource their work to these independent agencies. TPAs also must act in accordance with North Carolina laws.

6. Doctor/Rehabilitation Specialist

The Physician and/or Rehab Specialist play critical roles in the injury management process. Obviously, if you are hurt on the job, a medical doctor must examine you and attest to your state and degree of injury before you can collect North Carolina Workers’ Compensation benefits.

7. Attorney

A North Carolina Workers’ Compensation Attorney can help you resolve questions you have regarding eligibility, benefits, settlement arrangements, insurance negotiations, and so forth. Most good attorneys will provide free, confidential consultations to answer your questions and concerns. Take advantage of this opportunity to learn more about the lawyer’s services, fee structure, track record, and credentials.

More Web Resources:

Third Party Administrator (TPA)

More about parties involved in workers compensation claims

Tactics to Bring down North Carolina Workers’ Compensation Costs

January 28, 2010, by Michael A. DeMayo

Elevated North Carolina Workers’ Compensation costs concern everyone in the “employment ecosystem” – small business owners, employees, government agencies, insurance companies, and physicians alike. To bring down costs across the board, however, requires a holistic approach to problem solving. In this article, we will speculate about remedies that could be applied throughout this “ecosystem” – at little to no cost to employers, insurers, or employees.

1. Put in place systematic solutions to common workplace ergonomic problems.
How many North Carolina workers’ compensation cases begin at the keyboard? Carpel tunnel syndrome, repetitive stress injuries, and other soft tissue injuries abound in North Carolina – many of them no doubt due to bad workstation ergonomics. An employer can mitigate against risk of repetitive stress injuries by investing in more economic keyboards, for instance, more tailored workstations, and a program of regular breaks and stressing. The cost of such a proactive “war” against repetitive stress injuries would be minimal, and the benefits would no doubt be long lasting. Workers who are not exhausted from keyboarding and other repetitive tasks can work longer hours (thus making up any theoretical costs of ergonomic modifications). Fewer injuries would mean lower North Carolina Workers’ Compensation insurance premiums.

2. Better Alert and Response System to Control North Carolina Workers’ Compensation Fraud.
As the old saying goes, a few bad apples can spoil the bunch. Everyone loses when people cheat the system. But how do you get people the stop cheating? This is the $64,000 question. Better monitoring of claims might be a theoretically good solution, but when you incentivize insurance companies to look for fraud, these companies inevitably will turn up “false positives.” I.e., they will harass people who are legitimately injured – trying to get them to admit that they are not actually hurt. This is obviously terrible, and it results in many tragedies, some of which we have reported on this blog.

A better solution might be to build in a more robust tracking system to make sure that claimants stay honest. In addition, insurance companies and employers must recognize and respect the claimants who are actually hurt and go the extra mile to help them.

3. Involve physicians in more holistic patient care.
The fractured approach to patient healthcare no doubt exacerbates many medical problems. If a patient sees four doctors, chances are that each physician will require separate paperwork, and that the doctors will not communicate with one another about the patient. This needs to change. Implement across the board holistic treatment for injured patients, and we will see much better health care. This is obviously an enormous task. But if we really want to bring down North Carolina Workers’ Compensation costs, we need to start treating patients as whole people — and not just as carriers of individual symptoms they present with.

4. Better, more thorough and more regular data analysis of North Carolina Workers’ Compensation cases.

Organizations like the North Carolina Industrial Commission (NCIC) and other government agencies do track serious injuries and deaths at NC workplaces. But the amount of data that’s mined and shared about these accidents is extremely small, maybe even negligible, compared with what could be mined. We need to gather much more information – much more detailed analyses of various injuries and incidents. We must be able to share that information not only with government agencies, insurance companies, and fellow employers, but also with employees.
Do this kind of analysis, and we will no doubt be amazed at the kind of improvisations and “band-aid” solutions that emerge.

If you or somebody you love has been hurt or needs help with North Carolina Workers’ Compensation issues, connect with a qualified veteran attorney near you for a confidential consultation.

Could North Carolina Workers' Compensation Doctors be Overprescribing “Schedule II” Drugs?

January 19, 2010, by Michael A. DeMayo

A recent report released by the California Workers’ Compensation Institute has many experts and consultants who specialize in North Carolina workers’ compensation quite concerned. The CWCI found that just 3% of doctors who treat workers’ comp patients in the Golden State prescribe over 55% of the “Schedule II” medications, which include potentially addictive drugs like methadone, codeine, and fentanyl. The report, Prescribing Patterns of Schedule II Opioids in California Workers’ Compensation, found a variety of disturbing findings, including:

• The top one percent of hurt workers ingested 25 times more medication than did the average workers’ compensation patient.
• 279 physician prescribers drove two-thirds of all drug-related payments
• Over 50% of Schedule II drug claims involved minor back pain – certainly a troubling issue, but not an issue that necessarily requires strong medications.
• Schedule II drugs prescribed in CA skyrocketed from just 1.4% in 2005 to 7.2% by 2009.
• Payment for Schedule II drugs also increased by over 500%.

Dr. Arnold Milstein, the leader of Stanford University’s Clinical Excellence Research Center, explained why regulatory agencies may not be putting the brakes on what’s clearly an over-prescription problem: “The State Medical Licensing Board is horribly underfunded in terms of stopping these obviously crazy prescribing patterns by a small percentage of doctors.”

Another expert, Joe Paduda of Health Strategy Associates, explained why physicians might take unfair advantage of the system: “The workers’ comp industry is a very soft target for healthcare providers and other people who want to take advantage of regulatory or other loopholes.”

The California system, apparently, is set up in such a way that patients get encouraged to go the prescription med route instead of trying alternative, non-medication related modalities, such as physical therapy and strength training.

In any case, what might this CWCI report mean for the North Carolina workers’ compensation system?

States differ tremendously in their workers’ comp programs. And no North Carolina institution has done a similarly thorough study on Schedule II workers’ comp prescriptions. But it shouldn’t come as that much of a surprise that a minority of doctors causes the most abuse. The so-called “Pareto principle” – also known as the 80-20 Rule – is a well-established economic principle. It suggests that, in any given population, a minority of participants will drive the majority of results. For instance, if you own a small business, 20% of your clients will yield 80% of your work. 20% of your clients will also yield 80% of your problems. And so forth. So the fact that a small minority of doctors caused the majority of the Schedule II drug abuse shouldn’t be too much of a surprise. Indeed, data should find a similar pattern here in North Carolina.

If you or someone you care about needs help with a benefits issue or help with a recalcitrant employer or insurer, connect immediately with a North Carolina workers’ compensation law firm.

More Web Resources:

Prescribing Patterns of Schedule II Opioids in California Workers’ Compensation

California Workers’ Compensation Institute

Rate Drop in North Carolina Workers’ Compensation Insurance Policies

November 27, 2009, by Michael A. DeMayo

Thanks to the efforts of the North Carolina Rate Bureau, North Carolina workers’ compensation insurance policy rates will plunge nearly 10% for 2010. Wayne Goodman, the state’s Insurance Commissioner, announced the rate slash this week, which government statisticians believe will help NC employers save around $120 million in 2010. An Insurance Department spokeswoman argued that the rate slash would drive down the cost of doing business in the state and thus spur growth. Insiders believe that the rate slash was made possible in part by a dramatic decline in the number of North Carolina workers’ compensation claims filed. This is the second year in a row that there has been a significant decrease in NC workers’ comp insurance rates. Last year, rates were slashed 4.4% over 2008 numbers.

The rate decrease won’t help every employer. Almost all North Carolina state employers won’t be impacted. And many private employers — for instance, those employers who have to pay insurance for high risk jobs — will likely not see the benefits of these insurance rate slashes.

The rate slash does nothing to change fundamental laws and rules governing North Carolina workers’ compensation. In general, businesses that employ three or more people must pay for insurance in case an employee suffers disability, requires medical care, or requires compensation for lost wages.

Whether the motion will spur renewed business commitments in the state is an entirely different debate. The recession has hit North Carolina relatively hard, notwithstanding the state’s diverse economy and relatively resilient tech sector in the Research Triangle. Perhaps these rate decreases will incentivize businesses to take on new projects, hire new employees, and attract contracts to the state. Still, some skeptics worry that the rate slash may have a dampening effect on growth and that it will destabilize the ‘playing field’ in certain industries, artificially favoring businesses which benefit from the rate cut and hurting businesses that don’t qualify.

More Web Resources:

North Carolina Rate Bureau

Workers’ comp rates falling in N.C., Charlotte Observer, Nov 5, 2009

How to Self-Destruct Your North Carolina Workers’ Compensation Claim

November 19, 2009, by Michael A. DeMayo

If you have been injured at work — or hurt while on the way to or from a work function or while otherwise engaged in company business — you may be entitled to a wealth of North Carolina workers’ compensation benefits, including replacement for lost wages, vocational training and placement, help with medical bills, and compensation for pain and suffering. Unfortunately, if you mishandle your claim, you can miss out on these benefits.

So what are some of the common ways in which claimants ‘self-destruct’ their cases?

1. Ignoring the injury/accident.

Obviously, a claimant who falls off a ladder and breaks her leg is not likely to ignore her injury; however, not all job injuries are acute. Some are chronic. For instance, repetitive stress injuries — such as carpal tunnel syndrome, cubital tunnel syndrome, and thoracic outlet syndrome — can all significantly impair your quality of life, make job duties harder, and lead to thousands of dollars in medical bills and therapies. If you don’t report a claim in time, you may miss out on key workers’ comp benefits.

2. Failing to get appropriate treatment.

Not only can delaying your treatment lead to a worsening of your health problems or injuries, but neglecting to take proper care of yourself can provide insurance companies leverage to deny your claim. Delaying can also make it more difficult to demonstrate that the injury sustained was a direct result of your on the job accident.

3. Failing to realize that the insurance company will continue to investigate your situation even after your claim has been approved.

This shouldn’t be a problem as long as your claim is real (ongoing investigations are designed to probe for instances of North Carolina workers’ compensations fraud). But insurance companies generally do all they can to avoid paying long term claims. They may look for any loophole to deny your claim and/or reduce your coverage — even retroactively. Insurers have gone as far as to secretly videotape claimants to look for evidence to deny claims.

4. Trusting employers or insurance companies to ‘do right.’

As the old adage goes: trust, but verify. As we just discussed, insurers and employers may have sympathy for you. Some individuals may even go out of their way to help you figure out your rights and fill out paperwork. But make no mistake. These companies are in business to make money — and that means they have a strong motivation to deny claims and/or to limit them as much as possible. Thus, if you disclose too much information — or the wrong kind of information — to an insurance company investigating your claim, you could significantly impair your chances of collecting of a good settlement.

5. Settling for far too less.

Many claimants are desperate for any money to pay for medical bills, lost wages, and therapies. They thus will often quickly settle with insurance companies to get some active cash flow. However, usually an insurance company’s first offer is not the best offer. A reputable and time-proven North Carolina workers’ compensation attorney can likely help you get much more for your claim.

6. Waiting too long to consult/retain an attorney.

The longer you wait to speak with an experienced attorney about your injury/accident on the job, the greater the likelihood that you will make some error of omission that could damage your claim or cause it to be dismissed altogether. The laws governing workers’ comp benefits and payouts can be extremely complicated; thus, your case may require delicate finesse to get you the most compensation and in the fairest possible terms. Furthermore, a qualified and creditable workers’ compensation attorney can help you develop a plan of action that will reduce your anxiety and uncertainty.

More Web Resources

North Carolina Industrial Commission

North Carolina Office of Economic Opportunity

Repetitive Stress Injuries (RSI) and North Carolina Workers’ Compensation Benefits

November 16, 2009, by Michael A. DeMayo

Repetitive stress injuries (RSIs) cause hundreds of thousands — if not millions — of American workers chronic problems and may account for a sizable percentage of a North Carolina workers’ compensation claims. But what are RSIs? And how can workers prevent and treat them most effectively?

Theories abound to explain how workers develop conditions like carpal tunnel syndrome, cubital tunnel syndrome, thoracic outlet syndrome, and tendonitis. Obviously, the etiology is complex and this blog is not prepared to offer medical advice in any way; however, a look at the dominant theories reveals much.

One school of thought considers and treats the different manifestations of repetitive stress induced trauma. For instance, a worker who complains of neck pain resulting from a typing injury may get treatment directly at the source of the pain — for instance, massage, cortisone injections, or doses of non-steroidal anti-inflammatory drugs to relieve the pain.

Another school of thought suggests that many RSI injuries result from systemic damage to the musculoskeletal system and that repairing the damage requires a broader approach. In other words, a pain in the neck that results from a typing injury may represent essentially the tip of the iceberg. The injury/insult may in fact be to the entire upper thoracic region, including perhaps the arms, chest, upper back, lower back, hands, and so forth. Moreover, the insult is not simply to muscle or nerve tissue but ultimately to the entire musculoskeletal apparatus, including connective tissues, such as tendons, ligaments, and fascia. Treatment thus focuses on a variety of modalities, including massage, trigger point therapy, stretching, resting, chiropractic, and improved posture and ergonomic practices.

Many occupations predispose to repetitive stress injuries. These include,

• Computer work
• Assembly line work
• Sewing
• Hairstyling
• Office/managerial work
• Any job that involves lifting or sorting (e.g. Postal Service work)
• Design work
• Craft work
• Any job that requires an employee to hold a position for many hours at a time — including waitressing (standing), truck driving (sitting), and athletic employment (running, twisting, etc).

Perhaps a majority of the working population in North Carolina and throughout the country may be subjected to repetitive work related traumas that can result in injury. Corrective measures can include workstation changes (to make a computer station more ergonomic, for instance); institutionalized massage therapy; better education about posture and relaxation techniques; reduced hours; enforced break times; and regular continuing education about the dangers and treatment methodologies for RSI.

If you have suffered traumatic injuries due to repetitious work, you may be entitled to significant North Carolina workers’ compensation benefits. It may behoove you to speak with a knowledgeable NC workers’ comp attorney ASAP to learn about your rights and options.

More Web Resources

Sorehand

Deborah Quilter’s RSI book

North Carolina Workers' Compensation Benefits Case May Impact State Construction Industry

November 2, 2009, by Michael A. DeMayo

On December 3rd, 2008, a construction worker named Hussein Montalovo died when a girder collapsed after temporary supports (“strongbacks”) broke while he was in a vulnerable position. Montalovo’s family has reportedly collected some North Carolina workers’ compensation benefits from the state’s Industrial Commission, but the family seeks more damages from potentially culpable parties, including two engineering firms, the bridge’s contractor, and even the State’s Department of Transportation.

Suing for negligence is very different from filing for North Carolina workers’ compensation. To prove negligence, you must meet a higher burden of proof. At the same time, if you win a negligence case against an employer, contractor, insurance company, or other entity, you can potentially collect more money to pay medical bills, afford therapies, and mitigate (to some extent) pain suffered.

To more forward with a North Carolina workers’ compensation or personal injury claim, it may help to work directly with an experienced attorney. Given the legal complexities – as well as the sheer number of entities that can be involved in disputes such as the case of Montalovo – it’s easy for claimants to experience confusion and make statements that could make it more difficult to prosecute a claim or law suit.

More Web Resources:

Family of construction worker killed in Oak Island bridge collapse suing DOT, StarNewsOnline.com, Oct 23, 2009

Family of construction worker killed in Oak Island bridge collapse suing DOT, Morning Star, Oct 24, 2009

4 Reasons Why North Carolina Workers' Compensation Claims May Be Turned Down: And How You Can Overcome These Hurdles

October 31, 2009, by Michael A. DeMayo

Whether you got hurt at a processing plant or developed carpal tunnel syndrome while working as an executive for one of the big banks of the Research Triangle, you may need significant North Carolina workers’ compensation benefits to pay for medical care and support your budget while you recuperate. Unfortunately, a fair number of claims get denied every year because applicants don’t take the time to learn about best practices for filing. Here are some common mistakes that claimants make – along with suggestions for how to avoid these problems:

1. Waiting too long between the time of the injury/ incident and the time that you file a claim – Wait two or three months between getting hurt at work and reporting the accident, and not only might your employer be less sympathetic, but you also may lose some legal leverage. The longer you wait before investigating North Carolina workers’ comp, the harder it will be to collect evidence and statements to support your claim.

2. Saying the wrong things to your employer / and or insurance company representative –Candor is generally a sound ethical strategy. But you might be advised not to discuss your case at all with insurance company representatives, for instance, before speaking with an experience North Carolina workers’ compensation attorney. After all, your employer and your employer’s proxies may not have your financial interests in mind. And making even “innocent” statements can jeopardize your claim.

3. Changing your story – when you do give a statement to an employer or an insurance company representative, if you later revise the facts of the incident, your claim may come under significant suspicion, particularly if it’s a large claim or a claim for benefits that might last years or even decades.

4. Failure to keep a paper trail and to track witness statements – just because you ‘know’ you should be entitled to workers’ compensation benefits doesn’t mean that your employer, an insurance company, or even an objective judge will agree. Fortify your contentions by collecting statements from employees who saw you get hurt, by keeping track of any paperwork your doctor or employer provides, and so forth. Do this spade work, and your North Carolina workers’ compensation attorney should be able to dispatch your case more quickly, efficiently, and effectively.

Common North Carolina Workers' Compensation Injuries

October 29, 2009, by Michael A. DeMayo

Government statisticians and insurance companies spend millions of dollars each year to catalogue workers’ compensation injuries in North Carolina and elsewhere across the US.

Such injuries fall loosely into four major classes:

1) Traumatic or acute accidents

Examples of injuries that could lead to a North Carolina workers’ compensation claim might include:
• A construction worker gets hit by a falling beam while inspecting a site.
• A pizza delivery worker breaks her collarbone in an auto accident on the way to a customer’s house.
• A postal service worker slips and falls on icy steps and shatters his coccyx.
• A dog catcher gets a finger bitten off by an angry pug.

2) Repetitive stress injuries

Repetitive stress injuries (RSI) afflict millions of workers – particularly office employees and assembly line workers. Examples of this class of injury might include:

• A secretary gets carpal tunnel syndrome after typing dictation rapidly for her boss.
• A hairstylist hurts his hands after scissoring 12 hours a day for three years.
• A pianist adopts a lazy technique and as a result gets thoracic outlet syndrome (TOS).

3) Occupationally specific injuries

Certain occupations expose workers to very specific types of hazards. For instance:

• A painter gets sick after inhaling aromatic compounds, like benzene.
• A landscape artist gets electrocuted after attempting to move a live power line with faulty equipment.
• A farmer gets flu from one of his chickens.

4) Psychologically-induced injuries

Stresses at work – including verbal abuse, loud noises, and harassment – can cause physiological problems. For instance:

• An airline worker who works on the tarmac develops post traumatic stress syndrome from hearing jet engines launch all day.
• An assistant at a fashion company develops depression and stomach problems after getting yelled at repeatedly by her bosses.
• A medical resident suffers sleep deprivation and high cortisol levels.

For more information about North Carolina workers’ compensation categories and statistics, connect with a solid, reputable attorney who practices in the state.

Complicated, Emotionally Fraught North Carolina Workers’ Compensation Case Hamstrings Honeybaked Ham

October 13, 2009, by Michael A. DeMayo

Most North Carolina workers’ compensation stories begin with prosaic events, such as slip and falls or back injuries. But the case of HoneyBaked Ham Manager Richard Huether began literally at gunpoint.

Back in April, a burglar attempted to rob Huether’s HoneyBaked Ham store. In the ensuing confrontation, Huether ended up shot. Subsequently, the company (which is based in Georgia) reportedly went out of its way to provide North Carolina workers’ compensation, reimbursement for costs of COBRA payments, and extra pay to make up the difference between Huether’s benefits and his normal wages. However, Huether has now reportedly been terminated from his job — just after his workers’ comp benefits ran out.

In a public statement, the company maintained that Huether was let go in order to allow him to collect social security benefits. But the injured worker was not pleased by the decision. In particular, he publicly expressed concerned that he will lose his health insurance as a result of the termination. (Given Huether’s pre-existing injuries, new insurance could cost his family as much as $5,000 a month, according to sources close to the family.)

Although social security benefits may cover therapies, treatments, and other medical costs, the process of accessing social security moneys can drag on for a long time — even for years — and thus create financial stresses in the short term.

HoneyBaked Ham is a popular franchise in the south. But the company is no stranger to controversy. A vegan protest of a HoneyBaked Ham store once resulted in the mass arrest of activists and major media coverage.

HoneyBaked Ham Fires Employee Shot in Store Robbery, The Consumerist, Sept 26, 2009

Employee injured in robbery attempt loses job, WRAL.com, Sept 26, 2009

More Web Resources:

HoneyBaked Ham

Understanding North Carolina Workers’ Compensation Eligibility

October 11, 2009, by Michael A. DeMayo

How can you determine whether you, a family member, or a co worker may be eligible for North Carolina workers’ compensation benefits?

State law construes eligibility broadly. The law gives claimants significant leeway to make claims for benefits to cover lost wages and medical bills. As long as you suffered an injury on the job and as long as your sickness or injury was not caused by gross misconduct on your part, chances are you will qualify. (Of course, you must have sustained your injury/illness while working for your present employer to collect benefits from that company or from its insurers.)

If you got injured on the way to work or while travelling on a work function, will you qualify?

In most cases. As long as you were engaged in a work related activity, you should be eligible for North Carolina workers’ compensation benefits. Moreover, if your employer (through intentional misconduct or gross negligence) caused or aggravated your injury or illness, you may be entitled to extra benefits, such as double payments.

What kind of injury might constitute an actionable damage?

In general, the injury or illness must be significant. For instance, bruises, contusions, fractures, repetitive stress injuries, mental/emotional trauma, and back problems such as sciatica can all be grounds.

Will your eligibility last indefinitely?

No. You must file a claim within a designated time limit or your claim may be denied, or your benefits may be slashed or reduced. Moreover, just because you qualify for benefits now doesn’t mean that the employer or insurer will cooperate for the life of the claim. And, of course, each North Carolina workers’ compensation case is different and thus requires nuanced handling.

Given all these factors, it generally makes sense for claimants (or even potential claimants) to discuss their issues with a qualified North Carolina workers’ compensation attorney.

Web Resources:


North Carolina Industrial Commission


Who is covered under Workers’ Compensation

North Carolina Workers’ Compensation Fraud — A Growing Problem?

October 8, 2009, by Michael A. DeMayo

Since the early 1900s, North Carolina workers’ compensation benefits have provided injured workers with money for missed wages, medical bills and retraining. Unfortunately, abuses of the workers’ comp system have reached epidemic proportions, according to the National Insurance Crime Bureau, which surveyed the industry and found that this crime costs America around five billion dollars a year.

Workers who feign injury to collect benefits pass the costs of these payouts onto insurance companies, employers, and the federal government, resulting in higher premiums for everyone and stealing focus from legitimate workers’ comp claims. Insurance company advocacy groups and federal and state regulators claim that perpetrators of North Carolina workers’ compensation fraud do systemic harm, in other words.

No doubt many people do take advantage of the system by intentionally misreporting or mischaracterizing aspects of their conditions, and so forth. At the same time, however, the insurance companies cannot fairly claim to be pure victims of this fraud. Companies are generally free to hike up rates. And by investigating — and in some cases harassing — legitimate North Carolina workers’ compensation policy claimants, insurers often exacerbate the stresses on these individuals, thus indirectly causing more health problems for them and thus straining healthcare resources further and hurting the economy.

It’s also debatable whether at least some of the fraud that’s been going on constitutes a “gray market” as opposed to a “black market.” Consider: many injured workers don’t get a fair shake when it comes to their benefits. Some then rebel against a system that they perceive to be (and objectively may be) biased against them by committing fraud. Thus some attempts to siphon money from insurance companies could theoretically be justified. (That said, the law is the law.)

The deeper issue that needs to be addressed may be more global in nature. In other words, perhaps neither the perpetrators of fraud, nor the insurance companies are at the root of this epidemic. Maybe the problem is that American workers do not get adequate safety training. Alternately, maybe some massive as-of-yet-fully-acknowledged problem (such as poor workstation ergonomics) is injuring a vast number of workers and thus draining the resources of insurance companies (who in turn must bully policyholders to survive financially; and in turn policyholders must
perpetrate small scale fraud to be able to pay their bills.)

The Cost of Fraud, NYSIF

The Myth of Workers Compensation Fraud, PBS, May 29, 2000

More Web Resources:

National Insurance Crime Bureau

Genesis of North Carolina Workers’ Compensation Laws and Theory — Part One

September 30, 2009, by Michael A. DeMayo

The laws and philosophies that inform the North Carolina workers’ compensation system evolved tremendously over the past century and a half. Innovations in industry, changes in the cultural zeitgeist, and demographic shifts have all played a significant role in moving and shaping the law. To understand the implications of current North Carolina workers’ compensation practices, it’s helpful to take in this historical perspective.

To get that perspective, though, we must dial way back. The concept of insuring workers against damages resulting from injuries and lost wages dates back literally thousands of years. In 3000 B.C, Chinese employers instituted one of the very first recorded systems of workers’ compensation. Around 1750 B.C, Babylonians spontaneously evolved similar kinds of protections for workers. Both the Roman and Greek empires developed elaborate systems as well — not only for workers’ compensation but also for life, health, and even disability insurance.

Flashing forward to more modern times, we can see the genesis of many of North Carolina’s workers’ compensation traditions in the 19th century, when so-called “heavy industry” began to flourish in the United States. Starting in the mid 1800s and continuing through the early 1900s, laborers had only a puny right to compensation (by modern standards). Many historians argue that it wasn’t until the first decade of the 20th century that a legitimate system of worker protection was put in place. This movement was driven by a handful of charismatic labor rights advocates, among whom was none other than President Teddy Roosevelt. At Roosevelt’s behest, in 1908, the U.S adopted the Federal Employers Liability Act, the first federal law designed to protect those who labored in the hazardous environments. The publication of Upton Sinclair’s 1906 best-seller, The Jungle, likely also did much to stir public sentiment about ongoing violations of workers’ right. In The Jungle, Sinclair described in vivid detail the plight of factory workers at meat packing plants. On not infrequent occasions, workers would fall into sausage making vats and becomes sausage themselves!

More Web Resources:

Workers’ Compensation, A Brief History by Lloyd Harger, Division of Workers’ Compensation for state of Florida

The History of Workers’ Compensation Laws, By Christopher Earle, eHow.com

Workers’ Compensation System, Author: Kelly L Allen, MD, Regional Medical Director, IMX-Medical Management Services, EMedicine

2007 Data for National and North Carolina Workers' Compensation Released

August 27, 2009, by Michael A. DeMayo

On August 26, the National Academy of Social Insurance (NASI) released a comprehensive report on 2007 data regarding overall domestic and state-by-state (including North Carolina) workers’ compensation benefits. Per the NASI, benefit payments across the nation in 2007 equaled $55.4 billion – a 2% increase over the amount paid out in 2006. Cash payments declined by about 10% in California, offsetting the increases in medical and indemnity benefits. All told, roughly half of the total amount paid out – $27.2 billion – went to cover costs of medical bills. That represented an increase of over 3% from 2006. (Health insurance analysts have been digging into the numbers to determine whether they represent a trend or whether the bump might simply be statistical noise.) The rest of the money – $28.3 billion – went to replace wages lost. This amount increased by just 0.08% from 2006. It would thus be statistically unsound to read any meaningful trends into such data.

NASI reported that employers across the US spent a total of about $85 million on insurance for workers’ compensation and other related expenses. (Those figures include employers who self-insure.) So how trustworthy are these data? Since NASI is both non-partisan and non-for-profit, one can safely assume that there’s no political agenda driving the numbers. Of course, calculating precisely how North Carolina workers’ compensation insurance and other types of social insurance ultimately impact the economy can be a complicated business. After all, given the number of non-linear factors involved, it’s tricky to tease out precisely how changes to different variables impact the economy as a whole.

For instance, if the relationship between North Carolina workers’ compensation insurance premiums and North Carolina’s GDP were simple linear, it might be easy to recommend policy solutions. But since these relationships are clearly complex and non-linear, there’s no way to predict precisely how to manipulate, for instance, social insurance premium rates to get desired effects. For more information about the 2007 NASI figures, check out the full report at www.nasi.org.

Business Insurance.com, Workers compensation benefits payments rise modestly: Report, August 26, 2009

PR Newswire, Drop in California’s Workers’ Compensation Spending Slows Growth in National Spending in 2007

More Web Resources

National Academy of Social Insurance

Raleigh Convention Center to Host North Carolina Workers' Compensation Educational Conference

August 11, 2009, by Michael A. DeMayo

Per a news bulletin on the NC Industrial Commission’s website, the fourteenth annual North Carolina Workers’ Compensation Educational Conference will be held this year from October 7th through 9th at the Raleigh Convention Center on South Salisbury Street. According to the conference brochure, the purpose of the symposium is to “educate those who participate in the North Carolina workers’ compensation system regarding current rules, procedures, policies, and forms, and to provide an opportunity for dialogue among these participants.”

Various commissioners, attorneys, insurance representatives, and medical professionals will present, and individuals can attend specialized break out sessions during the conference. Registration fees range from $275.00 per person for registrants who pay before 08/15/09 to $350.00 per person after 09/15/09. The proceeds from the conference will be given to the International Workers’ Compensation Foundation, a non-for-profit group that assists with education and research. Certain individuals, such as attorneys, providers, and carriers may be able to collect continuing education credits for attending the conference. (Insurance adjusters may want to discuss any credit issues with the Department of Insurance, which can be reached at (919) 807 6800.)

The North Carolina Workers’ Compensation Education Conference generally boasts a diverse guest list, and discounted rates for groups are available. Attendees often include administrators, employers, HR professionals, attorneys, healthcare analysts and providers, and vocational therapists. This conference is a joint venture put together by the International Workers’ Compensation Foundation and the NC Industrial Commission.

More Web Resources

NC Industrial Commission

International Workers’ Compensation Foundation

Raleigh Convention Center

North Carolina Workers' Compensation 101 – Back to Basics (Part II)

August 10, 2009, by Michael A. DeMayo

5. If you were hurt in a car accident on the way to or from work, can you make a workers’ compensation claim?

Answer: Depends on the circumstances. In some cases, it’s easy to make a case. (For instance, a pizza delivery person who gets into an auto accident on the way back from a delivery and suffers spinal cord damage can make a workers’ comp claim AND a claim against the driver who hit him.) Given situations like this, employers should keep their North Carolina workers’ compensation insurance premiums paid and up to date.

6. Can individuals or employers self-insure for workers’ compensation?

Answer: In many cases, yes. Self-employed workers and employers can often self-insure, provided they meet requirements stipulated by NC state law.

7. Can you claim NC workers’ compensation benefits even if your employer was not negligent?

Answer: Yes. Many potential claimants never file for workers’ comp because, in their minds, their employers didn’t “do anything wrong.” (For instance, if an employee crashed his car on the way to a work related event, the employer can hardly be blamed.) But a workers’ comp claim is not the same thing as a personal injury suit. If you’ve bee hurt at work, you can make a claim regardless of whether anyone was at fault. (That said, however, employees cannot generally sue their employers directly for benefits.)

8. How can you learn more about the North Carolina workers’ compensation process?

Answer: The North Carolina Industrial Commission website (www.ic.nc.gov) contains a wealth of information on the subject.

9. Do you need an attorney to collect workers’ comp benefits?

Answer: Not necessarily. However, in many cases, employees can get shortchanged. Insurance companies can use legal loopholes and other unsavory tactics to deny payouts to otherwise qualified claimants. In addition, sometimes employers don’t fully cooperate and even retaliate against workers who file claims. To protect yourself and ensure that you get the maximum remuneration for your pain, suffering, and medical bills, it may behoove you to connect with an experienced, aggressive North Carolina workers’ compensation attorney.

More Web Resources:

North Carolina Bar Association Pamphlet on Workers’ Compensation


NC Workers’ Compensation Law

North Carolina Industrial Commission

A Brief Primer on North Carolina Workers’ Compensation for Overuse Injuries

August 8, 2009, by Michael A. DeMayo

When most people think of accidents that merit North Carolina workers’ compensation coverage, they think of catastrophes, like the explosion at the North Carolina Slim Jim plant in June 2009. Acute injuries attract ample media coverage. But overuse injuries stemming from chronic ergonomic effects often don’t, even though they account for a significant slice of North Carolina workers’ compensation claims.

Overuse injuries, such as repetitive stress injuries (RSI), thoracic outlet syndrome (TOS), carpal tunnel syndrome (CTS), “blackberry” thumb, joint and soft tissue damage, and eye strain often take months or even years to develop. But once an employee suffers chronic damage, he or she may find it very difficult to regain functions, find good care, and get enough North Carolina workers’ compensation benefits to pay for medical costs.

Recovering workers often complain that physicians are too quick to prescribe cortisone injections, non-steroidal anti-inflammatory drugs (NSAIDs), and surgeries. At the same time, many doctors who specialize in treatment of these injuries seem not to pay attention enough to more holistic factors, such as trigger points, poor workstation ergonomics, bad posture, and lack of physical activity and work breaks. That’s why it’s so important for injured North Carolina workers to get the facts about soft tissue injuries and to explore their treatment options thoroughly before paying for expensive interventions or agreeing to surgeries that can have permanent negative consequences if they don’t go precisely as planned.


Third Body Found in Slim Jim Plant Explosion Rubble, FoxNews, June 10, 2009

On the Other “Hand”
Repetitive Overuse Injuries of the Hand & Wrist, Hughston Sports Medicine Foundation

More Web Resources
Ergonomic Tips

Thoracic Outlet Syndrome