Learning to View the North Carolina Workers’ Compensation Process as a Process (Not as a Single Event)

December 13, 2012, by Michael A. DeMayo

In today’s post, we’re going to try to shift your mindset about workmen’s compensation in North Carolina.

Most injured workers and their families picture the quest to get adequate, ongoing benefits as the equivalent of a quest to hike Mount Kilimanjaro or swim across the English Channel – a challenging project which can be conquered with enough vim, perseverance and luck.

That type of metaphor misleads – big time!

There is a reason why we call the North Carolina workers’ compensation system a “system.” A system is a repeatable process, something that gets done over and over again. A “project” is a one-time event, akin to climbing a big mountain or swimming across the sea.

This difference may seem fuzzy to you right now, but try to appreciate the distinction.

The way you optimize a process is very different from the way you optimize a project. Since you only “do” a project once, for instance, you just want to figure out the fastest, most efficient solution. If that means “burning your bridges,” so be it. Not so when it comes to tweaking a process! If you plan to cycle through a system again and again, you must avoid “burning your bridges” and also document what you do in detail. It’s not about crossing the river or reaching the peak – it’s about creating a sustainable, comfortable, repeatable method.

Switching from the project-based to the process-based mindset is not easy or intuitive. But it’s crucial. For instance, a setback on a project might be devastating. A setback during a process can actually HELP you because it gives you insight into how that obstacle can be met next time. Those who are stuck in the “project mentality” may view their workers’ comp obstacles in a purely negative light. Those who make the leap into the “system mentality” will see obstacles as learning opportunities to be leveraged to improve future passes through the process.

Of course, doing this all on your own – especially if you’re sick, tired, financially overwhelmed, and unfamiliar with even these basic paradigms for understanding North Carolina workers’ compensation – is kind of a recipe for disaster.

The team here at the Law Offices of Michael A. DeMayo has an established track record for helping people exactly like you discover what works, avoid what doesn’t work, and generate results and clarity. Get in touch with us now for a free consultation.

 
 

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